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Issue connecting IFS MWO Service

  • January 13, 2022
  • 11 replies
  • 352 views

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Hi,

I’m trying to connect IFS MWO Service (Windows) app for IFS 21R2 cloud. Managed to complete required basic data setup and granted required permissions. After entering user credentials and trying logon, get below error message.

 

My user has following permissions,

Is there anything missing?

Best regards,

Indika

Best answer by Dakshinie Wickramasinghe

Hi Indika,

Hope initialization already in progress  issue resolved by restarting the ifsapp-native-server. Could you please confirm?

 

This topic has been closed for replies.

11 replies

Dakshinie Wickramasinghe
Hero (Employee)
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Hi Indika,

Seems like permission issue. Could you please check whether you have granted required permission? Hope attached document will help you.

 

 


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  • Author
  • Sidekick (Partner)
  • January 13, 2022

Hi Dakshinie,

Thanks for providing this information. Really useful.

My user has almost everything you have mentioned here but still get the same error.

 

Best regards,

Indika


James Ashmore
Hero (Employee)
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  • Hero (Employee)
  • January 13, 2022

Have the Redirects URIs been configured?

For MWO you can see the details here: https://docs.ifs.com/techdocs/21r2/020_installation/400_installation_options/130_add-on_cmp/mwo/

 

Cheers

James


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  • Author
  • Sidekick (Partner)
  • January 13, 2022

Hi James,

Yes that has been configured. 

Best regards,

Indika


Bandula
Hero (Employee)
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  • Hero (Employee)
  • January 13, 2022

Hi @HoiIndikW  Do you a entry in Aurena  IAM Client screen for IFS_aurana_native ?   what value you got ?


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  • Author
  • Sidekick (Partner)
  • January 13, 2022

Hi Bandula,

Yes I have and these are the values I have entered,


​​​​​​

Best regards,

Indika


Bandula
Hero (Employee)
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  • Hero (Employee)
  • January 13, 2022

Hi, Can you make public client true and check ? 


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  • Author
  • Sidekick (Partner)
  • January 13, 2022

Hi Bandula,

Great that solved the issue. But now having an initialization issue.

Do you have a document which describes required setup to initialize/sync MWO data properly?

Best regards,

Indika


Bandula
Hero (Employee)
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  • Hero (Employee)
  • January 13, 2022

Hi, I don’t have a such document. But I can explain if you share the init issue you are having.


Dakshinie Wickramasinghe
Hero (Employee)
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Hi Indika,

Hope initialization already in progress  issue resolved by restarting the ifsapp-native-server. Could you please confirm?

 


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  • Author
  • Sidekick (Partner)
  • January 17, 2022

Hi Dakshinie,

Yes I can confirm that the issue is solved now.

Thanks a lot for your help.

Best regards,

Indika