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Issue connecting IFS MWO Service

  • 13 January 2022
  • 11 replies
  • 282 views

Userlevel 3
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Hi,

I’m trying to connect IFS MWO Service (Windows) app for IFS 21R2 cloud. Managed to complete required basic data setup and granted required permissions. After entering user credentials and trying logon, get below error message.

 

My user has following permissions,

Is there anything missing?

Best regards,

Indika

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Best answer by Dakshinie Wickramasinghe 17 January 2022, 06:00

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11 replies

Userlevel 6
Badge +12

Hi Indika,

Seems like permission issue. Could you please check whether you have granted required permission? Hope attached document will help you.

 

 

Userlevel 3
Badge +7

Hi Dakshinie,

Thanks for providing this information. Really useful.

My user has almost everything you have mentioned here but still get the same error.

 

Best regards,

Indika

Userlevel 6
Badge +16

Have the Redirects URIs been configured?

For MWO you can see the details here: https://docs.ifs.com/techdocs/21r2/020_installation/400_installation_options/130_add-on_cmp/mwo/

 

Cheers

James

Userlevel 3
Badge +7

Hi James,

Yes that has been configured. 

Best regards,

Indika

Userlevel 6
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Hi @HoiIndikW  Do you a entry in Aurena  IAM Client screen for IFS_aurana_native ?   what value you got ?

Userlevel 3
Badge +7

Hi Bandula,

Yes I have and these are the values I have entered,


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Best regards,

Indika

Userlevel 6
Badge +12

Hi, Can you make public client true and check ? 

Userlevel 3
Badge +7

Hi Bandula,

Great that solved the issue. But now having an initialization issue.

Do you have a document which describes required setup to initialize/sync MWO data properly?

Best regards,

Indika

Userlevel 6
Badge +12

Hi, I don’t have a such document. But I can explain if you share the init issue you are having.

Userlevel 6
Badge +12

Hi Indika,

Hope initialization already in progress  issue resolved by restarting the ifsapp-native-server. Could you please confirm?

 

Userlevel 3
Badge +7

Hi Dakshinie,

Yes I can confirm that the issue is solved now.

Thanks a lot for your help.

Best regards,

Indika