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11749 Topics

NarsiSidekick

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Hi I have to set up email alerts for every appover based on approval steps Event STEP_READY_FOR_APPROVAL is not firing for initial step when we apply approval templateIt works when approved first step. Any ideas to fire initial/first step I mean when we apply approval template initial approvers should get an email alert? Thanks,Narsi.

6329

3 years ago

arebbeadleHero (Customer)

asked in Distribution (CRM, Commerce)

How to Invoice close Customer Order wrong quantity

Trying to clean up old customer orders but get an error. Order has one line item qty of 2 but qty 1 invoiced and line and order status is “Delivered”. How can I change the quantity to 1 since that is already invvoiced? We tried Undo Delivery and get error. I just want to close the order with the qty 1 that is already invoiced? Any suggestions?

3434

3 years ago

First EmployeeSidekick (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

Intersite flow with partial delivery

Hi, We have a situation where we use the supply code ‘Int Pur Dir’ on a CO. We want the goods to go directly from our supplying site to the customer. Supplying site is a another internal customer.So order comes in at site A, PO gets created to site B, CO get created at site B, Site B can ship to customer directly and invoice goes via site A. Automatically via EDI.Everything works smoothly for the first shipment. It gets created automatically, we can ship. But we don’t want to ship the complete order at once from site B to costumer. Let’s say the order is for 100 PCS, and we want to ship 10 at a time.We ship the first 10 from site B, everything goes perfect. But if we want to create a new shipment, the available pcs don’t get shown in the shipment tab ‘Available order lines’. It’s just empty. We tested this in a different enviroment and it worked, but for some reason now it doesn’t. Does anyone know which settings are important to check in this case? Best regards

5389

3 years ago

ZRZCOELHDANDo Gooder (Partner)

asked in Service (Touch Apps, MWO, MRO)

Auto-Generated Rota in PSO

Hello everyoneAfter upgrading PSO to 6.7.0.30, there is a new option in the Resource Planner menu named Auto-Generate Rota to automatically generate provisional rotas.Does anyone knows how it works?How the system knows, which shift templates needs to pick and which resources?Does IFS have documentation with an explanation of how the functionality works?Regards,Danilo

2274

3 years ago

RutJWhalenSuperhero (Partner)

asked in Insights (Business Reporter and Analysis Models, EOI)

When a user runs a Business Reporter report via Order Reports not data is being displayed

If the report is ran by the report designer or logged in as IFSAPP the BR report displays figures.We have checked that the report has been granted to the appropriate permission set. When the user orders the report using Order Reports the report is processed and a message is displayed prompted whether or not you wish to view the report. On viewing the report no data is being displayed. Any ideas?

4045

3 years ago

LundahlOskarSidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

What is the best "Actual finish date" of a shop order operation?

I want to know the date when an operation is actually finished, not planned to be finished.What I find to be most accurate was the latest entry of the Date applied below.Created a custom field on Shop_order_operations_CFV that works but it is too slow. select Date_applied from OPER_AND_IND_HIST_UIV HIST, SHOP_ORDER_OPERATION_JOIN SOOJwhere HIST.Order_no=SOOJ.ORDER_NO--'13870'and HIST.Operation_no=SOOJ.operation_no--'20'And HIST.Release_no=SOOJ.release_no--'*'And HIST.Sequence_no =SOOJ.Release_no--'*'And SOOJ.objkey=:objkeyOrder by Date_applied descFetch First 1 rows only Works, but it is to slow to be used in many applications. Is there any available function or field I do not know about? @Björn Hultgren, you seem to know your way around these areas?

1101

3 years ago

eqbstalSuperhero (Partner)

asked in Distribution (CRM, Commerce)

Opening other customer address types

Hello,In the customer address screens we can find various types (screenshot from Aurena, but same applies for IEE):When looking at the coding (IFS10), there are more defined in the API (ADDRESS_TYPE_CODE_API): FUNCTION Get_Client_Values___ RETURN VARCHAR2 DETERMINISTIC IS FUNCTION Base RETURN VARCHAR2 DETERMINISTIC IS BEGIN RETURN('Delivery^Document^Visit^Pay^Home^PrimaryContact^SecondaryContact^Correspondence^Residence^Tax^Work^'); END Base; BEGIN RETURN Base; END Get_Client_Values___; I don't get it why types like Correspondence, Residence, Tax and Work are not selectable.Anyone an idea why?

2941

3 years ago

mlcscottonnSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Aurena - Information Change Request

In apps 10 we have an event that sends an email to our HR team when some one requests for information to be be changed on there records through the Employee Info - Change Request screen.We are now moving over to Aurena but been informed by IFS that when a change is requested in Aurena it has to be approved in Aurena as the 2 are not linked, which means our existing event action will not work as it is using a different view/table.Does anyone know what the view/table in Aurena that the Information change request is using, so I create a new event action or any help in how I can trigger an email to be sent when some one puts in a request?Thank you.

1161

3 years ago

chrisplantSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Permissions Query

I’ve been asked for a report on which users can create new parts. Is this information held in a table I can run an SQL query on? Thanks, Chris.

161610

3 years ago

IccMariaRSidekick (Partner)

asked in Assets (Asset Management)

Cost Types - Service Quotation Analysis Types

Hi All,How can I get the break down of cost (by cost type) at the analysis tab of the service quotation?One of our customers has them by cost type but at the reference environments always are summarized as Other Cost.Thanks in advance

2294

3 years ago

zironghuSidekick

asked in Products (Manufacturing, Products, Engineering)

ECR Object Connection

Hi,We have a problem when doing ECR object connection. please refer to the attached screen shot, which I captured in a demo environment. you can see full list of object category available there. but in our PROD, I can only see one object category which is ‘Engineering Part Revision’.Our PROD is upgraded from APP8 years ago.Does any one has a clue, this is due to settings or permission issue? Thank you.Ron

1734

3 years ago

athobieSidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM : 1/ Part in a Van, released as a product, 2/ part need without shipping is it possible ?

Hi,1/ When a Tech has a part (Part from my stock) in a VAN (because before a transfer was made from his office to his VAN) and then you will use this part in a task. a/ What is required to declare this part as Installed in the customer site ? in this case, in our process the part used is declared billable : could we change that ? b/ What is the best design/transaction in this case in FSM to transfer the part from the Office to the VAN ? Possible Settings to be confirmed : - Part set as “part to product” - c/ Line code “Billable” with Install and part to product checked or create another line in the table and leave Billable as design.2/ is it possible to manage a part need without shipping ? if yes : how ?for example : a part need comes from automatically with a task template. So you have a part need on the task. But you will use a part in the Van of the tech, that is to say No shipping is required because the tech has the part required. what is the best way (actions) to manage this pa

1535

3 years ago

HayleyGDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Is Apps 8 OLE DB Compliant?

Hi,Does anyone know if Apps 8 is OLE DB compliant? There's an API within another programme we used which is a standardised MicroSoft OLE DB API. We would like to know if its possible to link to IFS via that API?Any assistance would be greatly appreciated.Many thanksHayley

791

3 years ago

RutJWhalenSuperhero (Partner)

asked in Insights (Business Reporter and Analysis Models, EOI)

IFS Business Reporter Execution Server

BR reports that have worked previously are erroring stating an error in design. Having been advised that no changes have been made to the reports. It was decided to restarted the BR Execution Server as NO BR reports have been processed since the 3rd June. On clicking Stop the service does not stop and the following error appeared in the Log: An error occurred while trying to stop BR Execution Server. Reported error is. The service cannot accept control messages at this time. How can I stop and restart the service? The log files appear to go back to the 06/06/2021 and there are a few reports flagged as errored. Any prompts much appreciated.

2574

3 years ago

Burt84Sidekick (Customer)

asked in Products (Manufacturing, Products, Engineering)

Document Revision Lot Batch connection

Hello, does anyone know if you can create a document revision on a batch record and have it ‘follow’ that batch. For example, if i was to attach a certificate to a certain part in the Inventory Part In stock screen I would like to be able to view that certificate from the Material Transaction History on the Shop order.

1333

3 years ago

LundahlOskarSidekick (Customer)

asked in Finance (Financials)

Find arrivals of inventory parts with cost = 0

Hi, We are using standard cost and cost set 5 for purchased parts.We seem to have arrivals where we did not have the cost calculated. It is zero. Can I find all PO-arrivals where the inventory part cost was zero? Note that the Purchase part might have a price, so the PO have a price but the cost on the inventory part is zero.

1562

3 years ago

Thomas WidmoserSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Person calendar exceptions & is available checkbox

Dear all, If a person got a person calendar exception assigned for a dedicated time period, it is not possible to schedule a task for that time horizon → error/warning message:Using the “Is available” checkbox in the person calendar exception gives the possibility to schedule a task nevertheless.I was expecting to configure this behavior via app params or via business rules. Meaning that we can decide that even without the checkbox “is available” we could schedule tasks. But this seems not to be possible via simple baseline settings.Question:Is this a standard baseline behavior that only via “is available” checkbox in the exception tasks can be scheduled for that time period or am I mistaken and this can be configured in app params or via a business rule (or somewhere else)? The preferred solution for us would be to define only a warning message e.g.“overlapping existing exception! do you want to proceed?”which can be confirmed via yes or canceled via no. regards,Thomas

1493

3 years ago

BLLKaterinaOSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Employee used in several companies to approve holiday

Hi all, I have been given a task to work out how we can make our Chairman to be able to approve the holiday requests in IFS 9 for other MD’s from Multiple companies. We have 10 different companies where specific MD’s looking after them, however if one of those MD’s needs their holidays approved, they are currently sending an email to our chairman as sadly our chairman is currently set up as part of only one Company. Is there any way how could I make him part of all companies, without messing up all HR and employee records (duplications)? I was hoping that it will be as simple as set him somehow up in Graphical Organization structure and set the position to report for example Head of department reports to Head of organization and he/she report to Chairman. Thank you so much for your ideas and help. Thank youKate

2304

3 years ago

IccMariaRSidekick (Partner)

asked in Assets (Asset Management)

Service Quotation and Component Repair Order

I’m trying to generate a Service Quotation for a Work order created from a Component Repair Order (APPS10) and I’m not able to do that, menu option is greyed. Is it possible? IS there any specific configuration that allows it? Thanks in advance!

2794

3 years ago

ZTC ZTC JGOTAHero (Customer)

asked in Products (Manufacturing, Products, Engineering)

Where could I see how much '$' each Coordinator are allow to authorize per Purchase Order?

I am wondering where could I see in IFS how much '$' each Coordinator are allow to authorize per Purchase Order?

732

3 years ago

Thilan LasithaHero (Employee)

asked in Products (Manufacturing, Products, Engineering)

CO deleting is possible even existing dependencies with approvals

Test Steps:Go to Engineering > PDM > Change management > Change OrderSearch for any CO with Pending Approvals (In attachment tab you can see approval process: Attachment below). To check Further Go to Engineering > PDM > ApprovalsAnd search for not approved line using search conditions ( CO & Group ID: Attachment below). Now Go to previous CO window and try to delete the CO with pending approvals, it is possible even with pending dependencies. This behavior is not acceptable. In my opinion system should show an error message that CO cant be deleted because dependencies are existing on the CO.I tried on TQA but there is a proper popup message to that scenario and operation been cancelled.No customizations involved and the code base are same noticed that after investigating.Symptom: I have debugged the process and identified OBJ_CONN_DELETE getting False.Appreciate if any suggestions to overcome the issue.

1922

3 years ago

zironghuSidekick

asked in Products (Manufacturing, Products, Engineering)

Shop Order Process Type - Days Before Start Date

Hi,Here comes the scenario we think might not be able to be addressed by APP10. we need to borrow your minds.We have very limited shop floor stock, hence we would like the materials picked as per operation start date, e.g. 3 days before operation start date. unfortunately, this is not feasible in the schedule job ‘Create pick list for shop orders’.then, we are thinking of the prior step of picking, reservation. we would like to use ‘Shop Order Auto Process Type’, Process Event ‘Reserve Shop Order’.so, question here, ‘Days Before Start Date’, this date is shop order start date or operation start date?It looks to me it is a shop order start date, if that is the case, the reservation is going to performed on the whole shop order INSTEAD of operation material only. any suggestions? work around ways?Thank you.Ron

2712

3 years ago

rakpadmaSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Aurena 3) Provision of Copying Custom Page setups from one environment to another (similar to Application Package)

I have spent lot's of time creating the custom page and configuring all the RMB options etc. I wish to know if I can export the pages (Similar to application package in IEE). I have seen on PROJECTION COnfiguration an option to ADD to PACKAGE . Wish to know if all the work done on the custom page like lists/command groups RMB options etc all will be added to the package or not. Please guide me on this. We wish to deploy the application package on another environment

1134

3 years ago

dkjensenDo Gooder (Customer)

asked in Finance (Financials)

prevent duplication of effort

Does anyone know of a way to prevent multiple users from working on the same posting proposal?

732

3 years ago

CedKanchMDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

unable to change user PW

ifsapp/ or ifssys user can not alter user passwords due to below error. What could be the cause. all user management privileges were already been granted. ---------------------------Error - IFS Applications---------------------------IFS Application Owner must have System privilege "ALTER USER" to execute this method.---------------------------[OK] ---------------------------

1714

3 years ago

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