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we'd like that a knowledge procedure is shown in assystnet while an incident is being logged. In the wiki we read that it is possible but we didn't find how to configure it. Can you help to find the related wiki page or give us some instructions?

 Hi What is the purpose of “payment type group per institute? Thanhs  

Hello, when I choose send an e-mail to my colleague on the screen shown below, the e-mail is not sent.  How can i make it work?

Hi AllI need help about a request i would like to do in the view : PROJECT_TRANSACTIONIn this view, i have selected the items belowInternal_quantity Company_IDI have some parameters :$COMPANY_ID$ → value authorized : 622 or 6% $YEAR$  → value authorized : 2022 $MONTH$  → value authorized : 01 or 02, … $EMPLOYEE$  → value authorized : ERFOFR or %I would like to have this result  IQ_TOTAL → Sum(INTERNAL_QUANTITY) IQ_TOTALINV → Sum(INTERNAL_QUANTITY) only for INVOICABILITY =’Facturable’ IQ_TOTALNOTINV → Sum(INTERNAL_QUANTITY)  only for INVOICABILITY =’Non Facturable’ For Column IQ_TOTALINV , i tried this below with $COMPANY_ID$ = 6% and $YEAR$ =2022 and  $MONTH$ =01 :(select sum(INTERNAL_QUANTITY) from PROJECT_TRANSACTION where INVOICABILITY='Non facturable' and COMPANY_ID LIKE '$COMPANY$' and (to_char(ACCOUNT_DATE,'yyyy') = '$YEAR$' and to_char(ACCOUNT_DATE,'mm')='$MONTH$'))But it is wrong, because i have the same value for every company … if you have any idea … Thank for your help /eric

Hi Community!Is there already any development on place for managing rights in IFS?Finance related if we want a user has 2 roles for a specific entity, he/she will get both roles in all the entities assigned. Is there any possibility to handle rights based on entity and not on user? Thanks!Giuliana  

hi I am needing to get the unc path of the logical printer and would be great if I can get it from the application server task template where we are maintaining it.I cant figure out where it is held.  Does anyone know?thanksGraeme

I created a custom report using IFS Developer Studio.   When I deployed the .rdf to the target database, the report itself was created and registered in the application.  The _RPI, _REP, and _RPT  database objects were also created.If I want to (or must) use IFS Developer Studio to remove the report from the target instance, what is the best practice to do so?   I see that I can make the entire model obsolete, but I also want to remove (not just ungrant) the report and drop the database objects.I also see the following procedures but I’m unsure if I should incorporate these into my existing rdf so that when it’s deployed to the target instance the objects are removed. report_sys.remove_report_definitiondatabase_sys.remove_packagedatabase_sys.remove_tabledatabase_sys.remove_view 

Hi all,The returnable checkbox under the Use Material page in Astea Mobile is disabled, any idea how to fix this? 

Hi all,How do we enable interactions on Astea Mobile? 

Community, I have problem locating production line no in Shop Order window in Aurena. Attached the Production Line info in IEE, and Aurena screenshot as well. kindly advise where I can see Production Line info in Aurena.Thank you.

Hi,In APPS10, we’re getting this error when trying to perform an inventory movement. Upon checking the inventory location, it appears that it’s because Bay Route Order, Row Route Order and Tier Route Order are NULL.This is odd as the location’s Bay ID, Row ID and Tier ID are populated so I would expect the route orders to have the same value.Bay ID, Row ID, Tier IDBay Route Order, Row Route Order, Tier Route OrderI’m not able to use a migration job to populate these fields as they’re not stored values. Is there a way to almost refresh/re-execute the package methods to update the route order fields with the correct values? The packages used for these fields are:&AO.Warehouse_Bay_API.Get_Route_Order, &AO.Warehouse_Bay_Row_API.Get_Route_Order and &AO.Warehouse_Bay_Tier_API.Get_Route_OrderThis seems to be happening to quite a lot of inventory location records. Any help would be appreciated.

While upgrading the FSM from http to https using installer, getting error “Port number does not Match with configured Site binging, Please specify a valid port number” Current setup :FSM Smartclient and web client are working in Port 80 [ http].IFSMobileService is working in 443 port with https How to upgrade the FSM SmatClient and webClient to work in only https with 443. Though FSM webclient and smart client are opening in https externally, internally in config everywhere its 80.  Thanks in advance.  

Looking to add an approval workflow or routing to an MRB case.  Not sure if that would include using a checklist or not but goal is to provide approvals and additional reviews depending on the specific disposition for excess.  

Trying to book manual supplier invoice we get this error message: Field [AUTH_ID] is mandatory for Payment Plan and requires a valueWe had booked many manual invoices for this supplier, without issues.The difference is: this time there are more lines than one.Did anyone face this issue? We cannot find any Payment Plan..Thank you for your help!Regards Martina 

Hi Does anyone know where this setting can be reset if the User have clicked of “Don’t ask this again”  

Good evening, I am currently working on ways to utilise the Action Processor feature within assyst.I’m having a few issues and have some questions, if anybody could assist that’d be really appreciated. How can I fetch the description of an incident within an action processor rule, I’ve tried EVENT_DESC and EVENT_DESCRIPTION. In addition to the variable required, is there a page in particular that lists all available variables? If a variable doesn’t exist in the (hopefully existing) list mentioned above, is it possible to create them via the Action_Processor_conf- if so, is there a list of in-depth variables to pull from? All assistance is very much appreciated. Thank you in advance. 

I have Custom Fields within Work Order Purchase Requisition Lines that I would like displaying on the Purchase Requisition Lines but I am unable to work out how I get them to display.Can anyone provide any help on what I need to be linking by or the code I need to get this to work?Thanks

I am trying to create an ETM Channel to create new Event Builders at Item Level.Fields Usage Type and Event Type are Integers. I tried with value “1” for both fields but it is failing.Can anyone please help me in getting the Usage Type and Event Type values?

Hi ,I have Project ID as a parameter in my lobby .When I leave it blank , it populate ALL records .If I enter a Project ID, it will populate records related to this project. This is all fine until now as I am using this condition   project_id like nvl('$Project$', '%')but now I want to populate all records where Project_id is blank  so I tried to enter !% in my lobby filter but it didn’t return any records.How can I update my condition to return records with project_id =  no value . Thanks

This is one for a Finance or Rental process expert.When there is a receipt of PO rental line, it creates an accrual booking. Posting Type M218.This PO receipt booking can be matched to a supplier invoice.The Rental line PO receipt is therefore similar to inventory / non inventory part "Received not Invoiced" however it does not appear on the standard "Received not invoiced report". Where can we see list of the unmatched Rental PO receipts (Rental GRNI)?

I need the list of parameters to be checked  for the performance issue in the FSM Application. 

I created a quick report in IFS App 9 and want to schedule it to be sent as a spreadsheet monthly.As per IFS documentation I set up an Application Server Task and a task schedule. But the task fails and I don’t know why. Here is how I set up the Server Task and schedule: And here is the error message from ISF: Failure while obtaining result: javax.ejb.TransactionRolledbackLocalException: Error committing transaction: Caused by: commonj.work.WorkException: javax.ejb.TransactionRolledbackLocalException: Error committing transaction: Caused by: javax.ejb.TransactionRolledbackLocalException: Error committing transaction: Caused by: weblogic.transaction.RollbackException: (fndbas_PROD9, default HeuristicHazard, (javax.transaction.xa.XAException: No connection associated with xid = BEA1-6E358F5AD6C969033096-666E646261735F50524F4439))  Does somebody have an idea why it does not work? Kind regardsDeniz

Can anyone help with below queries on MWO solution,• For the MWO Android app, Is there any guidance/docuemntation for the Microsoft Intune platform?• Is there guidance/docuemntation for deploying application settings via JSON configuration to pre-populate settings/the Server URL value in MWO app? Regards,Dasun

Hi Team,when creating CO Lines with two different Supply Codes Invent Order and Purch Order Trans:Than release the order and check the Shipment lines: So the next Step in Shipment Flow should be “Reserve, Create Pick List” and not “Create Pick List” because the second line with Purch Order Transit is not arrived and reserved. When testing same behavior but with both of CO lines with Supply Code “Invent order”: than release and check the shipment lines: → so in this case the next step is correct, the second line is not reserved and I can see It also in the next step.

PM Maintenance Plan Due Date calculation is NOT CLEAR.PM Maintenance plan, next planned value is calculated based on , either(a) The Last Measurement at Maintenance(b) The Predicted Value at Maintenancewhen performed Value Base is YES. The calculation for Planned value is clear using 2 fomulars, but it is not clear how the Due date is calculated.It says, LENEAR REGRESSION is used to calculate the Due Dates of the maintenance plan based on the planned value.we did some testing using some measurements created but linear graph we drawn using Ms.Excel is not matching with the maintenance plan due dates.Does anyone of you know how the Due date is calculated using LENEAR REGRESSION. If you know any equation, please help me.