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My Customer would like to setup thier Crystal Server to integrate with their IFS Cloud application. Is this done by FS resources through a Case or if there is a way my Customer can do this?

Hi @laurapatzka04,

If the customer’s residency option is ‘Remote’, they can install the CWS by themselves. Please refer to the documentation here:

https://docs.ifs.com/techdocs/23r1/070_remote_deploy/400_installation_options/005_operational_reporting/110_configure_crystal_web_service/010_setup_cws/

If the residency option is ‘Cloud’, you can request the CWS to be installed by opening a case. 

Hope this helps!


Charith, 

Yes, thank you for the information. 


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