Remittance Advice - missing something

  • 15 March 2023
  • 3 replies

Userlevel 1
Badge +7

I am in process of trying to set-up remittance/payment advice for Electronic payments.  I have the initial set-up & am receiving the e-mail but it is blank.  What am I missing from the set-up?

Supplier Set-up



Event Action Set-up


I received an e-mail upon creating the payment order but it was blank:


Not sure what I am missing.


Best answer by Furkan Zengin 15 March 2023, 15:13

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3 replies

Userlevel 6
Badge +14

You need to add the attachment:  


Userlevel 6
Badge +19



Click Attach File and enter the attachment details as below.


Generate one more time, I believe it should work


Userlevel 7
Badge +18


You would also, typically, add message notes for the supplier.  Hi, … Please see the attached remittance advice…  Have a great day …. 


This is entered in the below section. You can even use some of the parameters in your message.