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We have difficulties understanding how to set up and use QSL for our business. Since all QSLs are ranked, and two QSLs cannot have the same ranking, our impression is that they need to be part of the same quality system. Can you explain the purpose of the ranking and an example of how it is used in the real world?

Hello, I received this error message when attempting to change the status of the Pre-Ship Delivery Note to Deliver.  What could be the cause of this error message?  Thank you for your help!   

Hello,I have created an API package with a function to return specific data. When I call this function in my IAL, I am returned with error “table or view does not exist” Some things to note:I am using &AO.. Permissions have been granted Cache has been refreshed Function runs correctly in oracle Function works in Lobby element Function works in Quick report  Function returns one valueI am unsure of what would be causing this error. Any help is appreciated.

Helloa customer is asking me if IOS 16 is supported for Mobile Edge ? if yes could you tell me which build is supported ? where could i find this information ? is it in the relase note ? i don’t find it but perhaps i’am not looking at the correct documentthanks for your feedbackrgdsChristophe

Hi  On Document Class Management there are Document Default Values that list “Create New Document Wizard”  as one of the options.Does anyone know how you create a new Wizard so some of the Description Fields can be filed in when a certain Doc Class file is attached.  ThanksMark

Has anyone used Credit card Interface (CCI) developed by IFS NA with Braintree sandbox? I would like to know the parameter relationship with CCI basic data. 

With the installation of the DME module, on the purchase part there is an option to require authorization for a purchase part when there is a requirement for a qualified supplier.We have tested the functionality and found that when an authorization template is entered, authorization is required on purchase requisition. However, we cannot find where to check/mark a supplier as qualified.This functionality exists for part manufacturers as well. The qualified checkbox for a manufacturer is located on the master part record under the “Part Manufacturer” tab.Does anyone know where this checkbox exists for a supplier?Thank you

Hi, I have question regarding Posting Type SP1 Tolerance Posting. Which scenario are creating posting line with SP1?  I have tested both Inventory part and Non inventory part within tolerance amount but the difference post has been posted as M-type, not SP1.   *We are using App 9*We have PO matchning on header/ref.level.*We are using Posting Proposal*Allow Tolerance check box is checked. Best regards,

Hello,Does the Shipment Pro Forma Invoice Operational report in IFS Cloud use currency? I’m seeing a currency value print out in the built-in IFS form, but no data is actually populating, only “USD”. I did a quick report SQL query to check that view and I’m not seeing any currency data populate in there either. A Shipment Pro Forma Invoice should have currency and totals, so I’m assuming there’s something I’m missing when building these or configuring these. The items have prices attached to them everywhere else except in this report.Any help or insight would be appreciatedThanks,Bryan

We have some instances where an installed item is removed before the PM SA is removed from the item. When I try to deactivate the SA, I this message:I am not allowed to alter the data in item_inst.pm_sa_person_id, as there are constraints on this field.The UPDATE statement conflicted with the FOREIGN KEY constraint "fk_item_inst_person_3". The conflict occurred in database "WLN_15", table "dbo.person", column 'person_id'.Is there an easy way around this?

How can I add a custom field in IFS Cloud?For example new field in Customer window.Best Regards,Pawel 

Hi All, Can it be done? Internet search gives somewhat promising results, like:https://github.com/camunda/camunda-bpm-examples/tree/master/servicetask/soap-service But some of the requirements for that to work is having Camunda extensions:‘Connect’ and ‘Spin’. Are these ones available in this IFS-embedded version of Camunda? Or should it be done some other way?  

I found no documentation for what the selection of this flag does. Does anyone know? Does anyone have examples? Regards,

Hello!We have problem with traveltime in our PSO, many resources complain aboutpso planning to short travel between jobs. I have tried to find the travel in reports but havent get reports that show the diffrence. I have also tried to get the information from the database but no success. Do anyone have any solutions for this?

Is there any place to get mobile users local time zone from IFS Cloud? Any FND table which store this information?

Hi All!An internal team (As an internal customer) creates fault reports on maintenance engineer portal screen. The workshop manager follows up the demands and all steps of execution by technicians. How to make both of them seeing the same values on the portal screen?Thank to all your replies 

Hi All, I’m new to IFS Cloud.  Could any one advise, what is the difference between IFS Build Place and IFS Use Place in IFS Cloud.Any Customer ever purchased IFS Build place ? PS: I belongs to IFS FSM back ground and not much idea about APPS10 as well.

Hi all,in FSM xml message for hierarchy_select, what is the operator equivalent to “NOT IN” of SQL query.

Hello,We are using IFS Applications 10.We wish for the Credit Block functionality (via "Credit Limit" value on Customer:Credit Info tab) to consider only our Customer AR Balance (Unpaid Invoices) and not the sum of Customer's AR Balance + Total Value of Open Orders (i.e., Backlog Orders) when performing credit checks during Customer Order processing.Is this possible?   Thanks for the help!

We are using IFSAPP10. A mistake was made when I created the company. The accounting year 2022 should have been defined has from 2021-05-01 to 2022-04-30 but was defined from 2022-05-01 to 2023-04-30.We have yet to make any transactions in this environment. How can I correct this?I have tried to change the year for each accounting period in the year but I get an error message:Where do I change the year opening period?How do I correct this mistake?

In IFS, is there a way to block orders from being released if they do not have commissions applied to them?  Thank you for your help! 

Hi I would like to know if it’s possible to create a field quotation for multi sites or the best way to do that ? On the customer process, at the beginning,  we have a quotation made for many customer sites and we want to link this same quotation for each site : 1 Quotation = Some service orders = 1 SV for each siteThanks for your helpRegardsanthony

We have a scenario that I am not sure how best to handle. Engineer creates work via MWO Service Engr App and Raises Purchase Requisition to replenish PartsEngineer completes Work and updates the Work Order to ‘Complete’ which updates the IEE WO Status to Work DoneEngineer keeps the Work Order on his device to receipt in the replenishment parts when they arriveIEE Users see Work Done Work Order and Process to Finished Engineer updates Work Order via MWO AppFailed Transaction generated as Engineer is now updating a Finished Work Order   How do the IEE Users know that the Engineer has selected to Keep the Work Order? The assignment shows complete, the Work Task and Work Order shows as work done? They need to be able to see when the Work Order is Kept on the Device so they do not attempt to update it in IEE before the engineer has selected to Return it from his MWO Device. Thanks, 

Hello,I am working on transition from Apps 10 EE to Aurena, and cannot find the following screens in Aurena: Touch Apps → Administration → Failed Transactions, Deleted Failed Transactions, Ignored Failed Transactions.Are you able to provide guidance on how a user is expected to manage this in Aurena please?Thanks in advanceShaun

Yesterday our F-secure antivirus flagged the file astea.mobile.service.dll as Malicious.Location: C:\Program Files\Alliance Mobile Edge\AsteaMobileEdgeServices\astea.mobile.services.dllThe file wasn’t changed since 29/6/22.when i uploaded the file to: virustotal 2 other antivirus flagged it as harmful.Did anyone else experience this issue?