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ETM - Approve/Reject decision Task

  • 11 July 2023
  • 2 replies
  • 56 views

Userlevel 2
Badge +7

We have a requirement where we want to Approve and Reject Decision task from ETM.

We tried couple of things but getting error:

The requested resource cannot be processed by the underlying application services. Type: InternalServerProxyException.

Cause

The requested resource cannot be processed by the underlying application services. Type: InternalServerProxyException.
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Best answer by Manish Verma 19 July 2023, 00:15

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2 replies

Userlevel 3
Badge +12

Hello Manish,

Could you log an incident with our support team in the normal manner so they can investigate this further for you?

           via our Self-Sevice portal https://support.axiossystems.com/assystnet
           or 
          via email to axios.support@ifs.com

Please provide the configuration of the channel or rest query you have tried.
Also the full karaf log file with the date and time of the error.

Kind Regards,
Caroline

Userlevel 2
Badge +7

The solution here is that we need to provide the exact value of the option for “Not Approved” under decision.

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