Skip to main content
Solved

ETM - Approve/Reject decision Task

  • July 10, 2023
  • 2 replies
  • 101 views

Forum|alt.badge.img+7

We have a requirement where we want to Approve and Reject Decision task from ETM.

We tried couple of things but getting error:

The requested resource cannot be processed by the underlying application services. Type: InternalServerProxyException.

Cause

The requested resource cannot be processed by the underlying application services. Type: InternalServerProxyException.

Best answer by Manish Verma

The solution here is that we need to provide the exact value of the option for “Not Approved” under decision.

2 replies

Forum|alt.badge.img+13

Hello Manish,

Could you log an incident with our support team in the normal manner so they can investigate this further for you?

           via our Self-Sevice portal https://support.axiossystems.com/assystnet
           or 
          via email to axios.support@ifs.com

Please provide the configuration of the channel or rest query you have tried.
Also the full karaf log file with the date and time of the error.

Kind Regards,
Caroline


Forum|alt.badge.img+7
  • Author
  • Do Gooder (Customer)
  • 20 replies
  • Answer
  • July 18, 2023

The solution here is that we need to provide the exact value of the option for “Not Approved” under decision.