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Hi,

 

we are using IFS cloud in conjunction with PSO and MWO. 

 

We have a set up where we have a single work task that is planned via PSO and then sent to MWO. Everything here is fine. However, sometimes a second person is required on site to assist. We accomplish this by adding a new resource line on the work task. This in turn sends a new allocation over to PSO and schedules the work accordingly. 

 

The issue I have is when we commit the work Allocation in PSO and send to Mobile each user has to run through the same work flows and survey etc on MWO. We want the lead worker to complete all surveys etc in MWO and the second user just to be able to arrive on site and then set the status as completed when they have finished and not have to complete the surveys etc. 

 

Is this possible?  

Hi,

Check if this “Exclude Task Leader” setting on the workflow configuration can be used to achieve this. You can define a separate workflow for the second user without surveys, Report In option, etc.

 

 

Thanks

Sampath

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