+1
Our collegue did bad debt management process to some customer invoices some years ago (Invoices were sent to debt collector) and now debt collector informed us that customer has been insolvent. That is why, we decided to do “account: 6351=Confirmed losses on AR”
However, account 1515 is Ledger account, so it is not permitted for manual vouchers.
How can I book for this?
Thank you for your help!
Best answer by gumabs
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I saw another topic for “Ledger account is not permitted for Manual vouchers” and now I could solv my problem. 😊
Hello
You can use Q function voucher to enter any balance manually. However, in case of bad debt, you should use bad debt management functionality. This will automatically move balance from one account to another and change status of your invoice automatically.
Remember that using a manual voucher against a ledger account connected to AP/AP modules is not wise and you can have unbalancing between GL balance and open item rep.
Hope this helps
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