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Activity "Counter"

  • Dec 14, 2023 1:51 PM UTC
  • 4 replies
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Hi,

In a service order, for instance, in zoom mode, we have a “counter” to indicate which record it active of the total number of records.

eg : “1 of 3” if we are on the 1st record of the 3.

In french version, the translation is “ 1 de3”, but it appears space is missing before the final number.

In the case where there is only one record, display is “1 de1” and one customer complains that it is confusing as he read “1 del” (final caracter is ‘l’ instead  of ‘1’ in their mind).

Is there any chance to add this space or replace by / ? 

If so how can we do that ? 

 

Thanks

Best answer by Phil Seifert

Thank you, Laurence.

If anything, I do strive to be consistent… 😀

I have routed your ticket to R&D and informed them already this was coming for resolution to them.

 

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4 replies

Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • Dec 14, 2023 2:18 PM UTC

Hi Laurence,

I don’t believe this is modifiable by Customizer so a fix will need to be done on a website file.

This should be logged as a ticket. When there is a fix, we will forward the fix document to you as per the normal process. 


Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • Dec 14, 2023 2:34 PM UTC

Hi Laurence,

I have reproduced the issue in QAC and if you log the ticket in our Support Partner Portal, I will get this to R&D to sort out the issue.

 


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  • Author
  • Sidekick (Partner)
  • Dec 15, 2023 7:16 AM UTC

Hi Phil, 

Thank you. I thought you were going to say that, but I wanted to be sure ;)

 

BR

Laurence


Phil Seifert
Ultimate Hero (Employee)
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  • Ultimate Hero (Employee)
  • Answer
  • Dec 15, 2023 8:33 AM UTC

Thank you, Laurence.

If anything, I do strive to be consistent… 😀

I have routed your ticket to R&D and informed them already this was coming for resolution to them.