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MWO Service - 25R2 - Unable to see the new work options

  • June 4, 2026
  • 2 replies
  • 20 views
G
Do Gooder (Partner)
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Hi,

I am looking for the following options in MWO - Service Classic but they do not appear. I have added all the security grants for ServiceEngApp 25 but it only gives me view to add new service request which is linked the request management. Is there anything I am missing?

 

Thanks,

George.

Best answer by anmise

Hi,

I am looking for the following options in MWO - Service Classic but they do not appear. I have added all the security grants for ServiceEngApp 25 but it only gives me view to add new service request which is linked the request management. Is there anything I am missing?

 

Thanks,

George.

Go to Application Parameters in IFS Cloud and change the parameter “SERVICE_REQUEST_FOR_NEW_WORK” to FALSE.

Initialize your device.

2 replies

kasunhp
Hero (Partner)
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  • kasunhp
  • June 4, 2026

Hi,

Are you working with Work orders?

A
Superhero (Employee)
  • anmise
  • Superhero (Employee)
  • Answer
  • June 4, 2026

Hi,

I am looking for the following options in MWO - Service Classic but they do not appear. I have added all the security grants for ServiceEngApp 25 but it only gives me view to add new service request which is linked the request management. Is there anything I am missing?

 

Thanks,

George.

Go to Application Parameters in IFS Cloud and change the parameter “SERVICE_REQUEST_FOR_NEW_WORK” to FALSE.

Initialize your device.

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