Good morning,
The technicians' shifts are generally 5/7 from 7 am to 5 pm.
However, every week, some technicians have a shift composed of standard shift + on-call
-On-call: (from 00.00 to 7.00) + (from 17.00 to 00.00) (Monday/Friday)
-On- call: Saturday and Sunday: on-call (00.00 to 00.00).
Shifts must be split up and separated from standard shifts, while during on-call hours tasks can only be assigned manually. (MANUAL_SCHEDULING_ONLY)
How can I manage this in PSO, as I have visibility of the shifts in DC/PSO?
My understanding is that the on-call=yes function does not allow me to do this and I thought I could handle this by creating shift deviations.
Doing this for each resource once a week seems very time-consuming and not very smart.
Is there a better and faster way? Is it a correct way?
