Good morning,
The technicians' shifts are generally 5/7 from 7 am to 5 pm.
However, every week, some technicians have a shift composed of standard shift + on-call
-On-call: (from 00.00 to 7.00) + (from 17.00 to 00.00) (Monday/Friday)
-On- call: Saturday and Sunday: on-call (00.00 to 00.00).
Shifts must be split up and separated from standard shifts, while during on-call hours tasks can only be assigned manually. (MANUAL_SCHEDULING_ONLY)
How can I manage this in PSO, as I have visibility of the shifts in DC/PSO?
My understanding is that the on-call=yes function does not allow me to do this and I thought I could handle this by creating shift deviations.
Doing this for each resource once a week seems very time-consuming and not very smart.
Is there a better and faster way? Is it a correct way?
![](https://uploads-eu-west-1.insided.com/ifs-en/attachment/d601dcb0-3204-496a-9718-748da80b687c.png)
![](https://uploads-eu-west-1.insided.com/ifs-en/attachment/4e6d82f3-e2ba-41d7-ac0b-fc1435d259a0.png)
![](https://uploads-eu-west-1.insided.com/ifs-en/attachment/8426e0c3-c765-4e09-8336-2a65ba35bdb6.png)