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Good morning, 
The technicians' shifts are generally 5/7 from 7 am to 5 pm.
However, every week, some technicians have a shift composed of standard shift + on-call
-On-call: (from 00.00 to 7.00) + (from 17.00 to 00.00) (Monday/Friday)
-On- call: Saturday and Sunday: on-call (00.00 to 00.00).
Shifts must be split up and separated from standard shifts, while during on-call hours tasks can only be assigned manually. (MANUAL_SCHEDULING_ONLY)
How can I manage this in PSO, as I have visibility of the shifts in DC/PSO? 
My understanding is that the on-call=yes function does not allow me to do this and I thought I could handle this by creating shift deviations.

 

Doing this for each resource once a week seems very time-consuming and not very smart.

Is there a better and faster way? Is it a correct way?

 

Hi,

Unfortunately, although we could define on-call shifts in Resource Availability those are not visualized in DC/PSO at the moment. But the best news is this included in 24R2 developments. If you don't want the PSO to schedule work for oncall shift that we might have to take into account in our new design. 

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