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Return parts on mwo

  • July 27, 2023
  • 4 replies
  • 119 views

KaneDK
Sidekick (Customer)
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Hello,

Isn’t it possible to return parts (removed/replaced) directly on the MWO? (Apps9)

I haven’t been able to find it, only option is to do it via the Work Order directly?


Thank you,
Michael

Best answer by anmise

Hi @KaneDK - you mean without having an assignment? That’s not possible unfortunately. You could return parts using Transport Tasks though. 

4 replies

  • Superhero (Employee)
  • Answer
  • July 27, 2023

Hi @KaneDK - you mean without having an assignment? That’s not possible unfortunately. You could return parts using Transport Tasks though. 


Janet
Do Gooder (Customer)
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  • Do Gooder (Customer)
  • October 14, 2024

@KaneDK  Hi just wondering what you did to get around this issue ?


KaneDK
Sidekick (Customer)
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  • Author
  • Sidekick (Customer)
  • October 14, 2024

@KaneDK  Hi just wondering what you did to get around this issue ?

Had to keep it manual, we are returning parts either as a stand alone RMA or Returns on a Work Order, not optimal, but only solution we have for now.

 

Best regards,
Michael


Janet
Do Gooder (Customer)
Forum|alt.badge.img
  • Do Gooder (Customer)
  • October 25, 2024

Thanks