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K
Do Gooder (Customer)
KimuliDo Gooder (Customer)
asked in Products (Manufacturing, Products, Engineering)
How to duplicate inventory part with structure + routing

HelloIs it possible to duplicate inventory part to new inventory part with structure and routing?Br,Kimmo

375
K
Do Gooder (Customer)
T
Do Gooder (Partner)
TimashaDo Gooder (Partner)
asked in HCM (Human Capital Management, Payroll)
Is it possible to remove the Expense Authorization step in IFS Cloud 25r1?

Hello,In our current IFS Cloud 25R1 setup, we have noticed that the standard expense process works as follows: The employee submits the expense sheet. The line manager reviews and approves it. The finance team must then authorize the expense sheet before it can proceed to payment. For our business process, once the line manager approves an expense, we would like it to be ready for payment without requiring the authorization step.My questions are: Is there any configuration setting in IFS Cloud 25R1 that allows us to remove or bypass the finance authorization step entirely? If not, has anyone implemented a workaround such as a custom event, workflow modification, or any other tailoring to achieve this? Are there any risks or limitations we should be aware of if we remove this step? Any guidance, examples, or documentation references would be greatly appreciated. Thank you in advance for your help! 

454
Dharshankumaar Mahendran
Superhero (Partner)
C
Do Gooder (Customer)
ChrisEdgingtonDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
OData Entity Paths Returns ODP_SERVICE_IS_NOT_ACTIVE

Our IFS cloud deployment of 23R2 is working fine. I’ve been using the OData APIs to build integrations with external software. So far, all of the paths I have used are for projections, with some form of:/main/ifsapplications/projection/v1/CustomerOrderHandling.svcHowever now I’m trying to use some entity paths like this:/int/ifsapplications/entity/v1/CustomerOrderEntity.svcThese are failing with this response: {  error: {    code: "ODP_SERVICE_IS_NOT_ACTIVE",    message: "Service is not active."  }}Anyone know how to resolve this?Thanks,-Chris

3057
S
Do Gooder (Partner)
Vimukthi Mahakumbura
Superhero (Customer)
Vimukthi MahakumburaSuperhero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Search suggestions toggle

Does anyone know how to set this toggle off by default? Is there a setting somewhere?  

512
Vimukthi Mahakumbura
Superhero (Customer)
ROYIBRAHIM
Do Gooder (Partner)
ROYIBRAHIMDo Gooder (Partner)
asked in Document Management (DocMan)
Submitting many documents with one Approval Template

Hi Everyone,I would like to submit many documents with one approval template for Client review and approval.How can I proceed, please?I am using IFS APP10Many thanks in advanceRoyIbrahim.

362
ROYIBRAHIM
Do Gooder (Partner)
ZTC ZTC JGOTA
Hero (Customer)
ZTC ZTC JGOTAHero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Predefined PDF emails are generated by IFS

Hello IFS commnity, I have created some PDF_REPORT_CREATED custom event actions that will send an email according to the custom code I have created and it is sending the email normally.For example form the Purchase Order when it is in Released status , you have three ways to send the email.If you select the Print Order or Print Order Work Copy option and send the email after previewing it, I am able to receive the custom email. See the screenshot below.Now, if I select the E-mail Order option, it sends an email that I believe is generated by IFS by default. I’m wondering where I can find the structure or template of that email within IFS.I need to know how I can find the details of the email mentioned above. It’s not configured at the Custom Event Action level. Where else could I find it in IFS? Thanks, 

696
ZTC ZTC JGOTA
Hero (Customer)
R
Do Gooder (Customer)
rfuerstDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Send email with large attachment using Workflow

Hello everyone,I'm working on a workflow where I need to:Fetch the results of a quick report, Convert the output into a CSV file, and Send that file as an email attachment using a custom projection.I've already created a custom projection that uses Command_Sys.Mail() (Overload 1), as suggested in some other forum posts. The process works well overall, the report is fetched and converted to CSV, but I’ve hit a limitation: the VARCHAR2 parameter is too small to hold the full content of the report. Because of this, I can’t reliably use the Mail procedure in its current form.I considered switching to Command_Sys.Mail() (Overload 2), which supports CLOB input for both the message body and attachments. However, it seems that this overload cannot be added as an action in a custom projection due to its use of CLOB parameters.My questions are:Is there a recommended way to use the first Mail function with a reference to a local file (since it supports file paths when the input doesn’t contain an

503
M
Hero (Partner)
baris.halici
Hero (Customer)
baris.haliciHero (Customer)
asked in Assets (Asset Management)
Unable to Change Serial Object Owner and Part Catalog Desc

Hello,A similar question has been written in the post below. But I had to create a new post because the post is closed.@Garak @Chathuri Peiris Question 1For example;* Material with serial number TT01012005 was sold to customer C123456 on 2005/01/01.* On 2008/01/01, customer C123456 sold material with serial number TT01012005 to company X.* Company X called me as the manufacturer of the material it purchased; It asked if I could create/create a technical service service.I did not make the sale to Company X. C123456 company made the sale. How do I change customer ownership of object serial number TT01012005? Question 2I can't change the part catalog description because there are serial materials waiting to create serial objects. Is there an option for that?What is the purpose of this control!?Equipment_Serial_API:serial_state_ := PART_SERIAL_CATALOG_API.Get_Objstate(newrec_.part_no, newrec_.mch_serial_no);IF (NOT serial_state_ IN ('InFacility', 'InRepairWorkshop', 'Contained', 'InInvento

60018
baris.halici
Hero (Customer)
AntonioInfoConsulting
Sidekick (Partner)
AntonioInfoConsultingSidekick (Partner)
asked in Distribution (CRM, Commerce)
Red triangle on Business Opportunity Pipeline

In 24R1, on my Business Opportunity Pipeline page, there is a red triangle displayed next to some Opportunities. Do you know what the red triangle represents ?  

241
AntonioInfoConsulting
Sidekick (Partner)
S
Sidekick (Customer)
sahangoSidekick (Customer)
asked in Getting Started with IFS
How to Split a Shop Order Operation Across Multiple Work Centers with Different Quantities (e.g. 30 + 20)

Hi all,We are working with IFS Applications (version 8), and I need guidance on how to split a single operation across multiple work centers, based on quantity.📌 Scenario: We have a shop order with Lot Size = 20. One of the operations is MONTAJ (assembly). We'd like to perform this operation in two different work centers: 13 units in Work Center 555 7 units in Work Center 602 However, here are the limitations I'm facing:❌ Challenges: I cannot edit the "Qty to Report" field in the Operation tab. It is always set to the full lot size (20) Even if I create two MONTAJ operations manually, each one still expects 20 units instead of 30 and 20. ❓ Questions: What is the correct way to split an operation across multiple work centers based on quantity? Can we adjust "Qty to Report" per operation? Are there any other standard methods or best practices to reflect multi-work-center execution for the same operation? Any guidance, workaround, or configuration suggestion would be h

752
S
Sidekick (Customer)
Alexander Heinze
Ultimate Hero (Employee)
Alexander HeinzeUltimate Hero (Employee)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Hierarchical custom LoVs in IFS Cloud

Question to the configuration and framework gurus: Is it possible to configure hierarchical LoVs using custom fields? We often see this use case in failure trees, where up to 5 fields are populated to categorize a problem (and potentially present suggested solutions).For example, in Field1 you can choose 1, 2, 3. When you select 1, Field2 offers 1.1, 1.2, 1.3. When you select 1.3, Field3 offers 1.3.1, 1.3.2, 1.3.3, etc. You get the idea. 😁In Structured Failure Management we have a 3-level tree, so somehow it seems to be possible, but ideally I’m looking for a solution that works in Page Designer.Appreciate your help.

34016
P
Hero (Partner)
T
Sidekick (Customer)
TDCSOURABHSidekick (Customer)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
FSM Odata - Save null/empty value to a field

Saving an empty value using ODATA API is not possible. It changes the task_status but doesn’t update the user_def1 to empty in the below example.URL : https://<fmsserver>/odata/task(12345)Method : Patch1st call (works fine)Body : {    "task_status": "HOLD",    "status_as_of": "2021-10-26T15:37:37.0047496",    "user_def1": "ENROUTE",    "modified_by": "USER1"} 2nd call (user_def1 is not set to blank)Body : {    "task_status": "ENROUTE",    "status_as_of": "2021-10-26T15:37:37.0047496",    "user_def1": "",    "modified_by": "USER1"}

3245
prazz
Do Gooder (Employee)
NickPorter
Superhero (Customer)
NickPorterSuperhero (Customer)
asked in Document Management (DocMan)
How to change Document Class access to existing files?

I suspect I may be missing something obvious but looking for help with this.Apps10. We have documents (e.g. Calibration documents) of a particular Document Class that were attached to records (Manufacturing Tools) in the past.At the time of the files being attached/uploaded the Document Class in question had incorrect access configured.This has now been fixed, so that the correct Document Groups now have access to this Document Class, however none of the existing files are not retroactively inheriting these permissions.  New files of the same Document Class that we attach now have corrected access controls, but the old ones remain unchanged in terms of access.How can we update the access permissions on existing documents of a specific Document Class to get the current correct access that is assigned to that same Document Class? Is there an additional step or script that I need to run to force this change to apply to previously attached files? Thanks,Nick

405
NickPorter
Superhero (Customer)
D
Do Gooder (Customer)
d.saracDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
All pdf report Error

We have a problem at IFS Cloud 24.2.4. At unpredictable times, the system stops generating any PDF reports, and we are forced to restart the system. Actions like clearing the report queue or deleting the report node do not help. The error message is provided below. Is there any improvement we can implement or any memory increase or monitoring steps we should consider? We currently have 2 nodes in the reporting cluster.The report might contain errors or the nodes might not be able to handle the reports which were concurrently executing with the available resources.Regards.

594
D
Do Gooder (Customer)
M
Do Gooder (Customer)
ManafOmari01
asked in assyst General
Get Decision Answers

Kindly suggest a substitute keyword we can use to identify the appropriate response on the decision ticket.

854
R
Hero (Employee)
A
Do Gooder (Partner)
afarhatDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Error initializing Dataset on FSM

Hi All,I am facing a problem with FSM6 +PSO. When I try to initialize the dataset on the FSM to synchronize with PSO, iam getting the following error: ProcessPerformRequest: matching perform definition method not found: FieldServiceComponent:Initialize Threesixty(system.string,).Note that before it was working normally.Anybody passed by such problem?  Thanks//

646
Hushan Hasarel
Hero (Employee)
J
Hero (Customer)
jayoneil98Hero (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
Report Studio- Dynamic Signatures

Hello, I have been exploring the new report studio functionality in IFS Cloud 24R2. I was trying to figure out how the dynamic signatures worked. I was able to utilize the Signature function but was hoping to dynamically change the signature based off a condition in Report Studio. In report designer, you were able to pull this in using a SQL statement but it seems to use a DB Image function instead? I tried using the DB Image() functionality but I keep printing blanks. My function syntax is this: DBImage('report_signatures','IMAGE' ,'image_name=IFS.jpg') My question is if I want to utilize the DBImage functionality, how could I use it for static data and columns within a report? For example, if I wanted to change the signature depending who is the salesperson on the customer. I feel like I may be missing something simple but I was hoping to get some direction on this. Thank you. 

331
J
Hero (Customer)
B
Do Gooder (Customer)
bkpskoczylasDo Gooder (Customer)
asked in Upgrades & Updates
Enable log window (option in debug menu)

Hi all,I am starting to test a new release 24R1.I can’t find an option Enable log window in debug menu.Is it removed from application?BR.

952
Abdul
Superhero (Partner)
D
Do Gooder (Customer)
derbarDo Gooder (Customer)
asked in Support & Services FAQs and Help
Custom Field addition to Count per Count Report

Is it possible to add to the form of Count per Count Report a custom field.  I would like to add it to the form that is displayed for a count report, not just to the report designer report.  I have enabled custom fields in the attribute.Thank you

212
D
Do Gooder (Customer)
K
Sidekick (Partner)
KAMANUKSidekick (Partner)
asked in Assets (Asset Management)
force Return completed work assignements

Hi Experts,There are many Completed work assignements in MWO, that engineers are not attending so we need to force close it. In this post it say the function will be implemented in 24R1. Could someone help me to find the exact location of doing this? I could not find it anywhere. Thank youKM

251
K
Sidekick (Partner)
udgnhlh
Do Gooder (Customer)
udgnhlhDo Gooder (Customer)
asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)
To hide 'Duplicate button' from Business Leads using Aurena configuration - page designer

Hi,Could we configure using Aurena configuration - Page designer? To hide Duplicate button in a standard client - Eg: Business LeadsAPP10 UPD 17Regards,UdGn

242
udgnhlh
Do Gooder (Customer)
S
Do Gooder (Customer)
sstevensDo Gooder (Customer)
asked in Forum FAQs & Help
IFS Cloud - How to set a column order?

In Page Designer, Fieldranking is supposed to set the order of columns in the list element. When I do this on Business Opportunities, it doesn’t seem to work. We Go-Live in October and setting a column order for heavily trafficked pages is something we want to do to help our computer illiterate sales people.Looking for instructions on this page designer feature.Thanks.

764
S
Do Gooder (Customer)
R
Do Gooder (Partner)
RaviprasadpremDo Gooder (Partner)
asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)
Service Notes are not flowing from Request to Request Work Task

In 25R1, when we define the Service Notes in Request the same is not flowing to Request Work Tasks. can any one know about this ?

232
R
Do Gooder (Partner)
NickPorter
Superhero (Customer)
NickPorterSuperhero (Customer)
asked in Supply Chain
Kanban incorrectly calling for parts when material is available

We are seeing an issue where Kanban creates a Transport Task for parts when there is adequate in the work area floor location.  This is not a repeating request, it only creates one Transport Task that is not needed so the warehouse team end up essentially doubling the max quantity of floor material which in some areas is not possible.We are using forwarding for the parts to the work floor, such that when the kanban runs it for a part needed at location X, it creates a Transport Task from the warehouse to the staging area, and then as soon as that Transport Task is executed IFS automatically creates another Transport Task to location X.  This is working fine apart from the fact that it creates this single extra TT for each part flowing through the staging area.After stepping through the code we can see that IFS is not looking at the floor area to calculate the quantity the parts of hand, it is looking at the staging area instead. Example:Floor area X has physical quantity of 20 IFS also

312
NickPorter
Superhero (Customer)
Y
Do Gooder (Customer)
YPetersDo Gooder (Customer)
asked in Products (Manufacturing, Products, Engineering)
Error message

I'm facing an issue when i want to delete some inventory parts from IFS V10 or Aurena.I get the following message and i don't understand why. "Cross Ref Fci Acq Origin".An idea about the exact meaning and reasons?Thanks a lot for your help 

664
Y
Do Gooder (Customer)

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