Solved

11529 Topics

bskallerudSidekick (Customer)

Astea Alliance: price differenciation - multiple price books?

We have a situation now where we have 5 different products. Each product can have 5 different prices (tiers). A customer may have a price agreement for prices from different tiers for the different products. Is there a way to solve this without creating 5x5x5x5x5 price books (one for each combination of products/tiers)? We cannot have multiple price books on contracts, from what I can see. Any bright ideas?

434

24 days ago

BawLakshBDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Automatically receive purchase order

Hello,Is there a way on IFS to possibly receive a purchase order automatically when a purchase order is created?Actually,, we create a po on the po page, liberate the po and need to go to the register arrival page for reception. Our client wants to have an easier way to create the receipt (Exemple: register arrival page directly from the purchase order page). Thanking you for your feedback. BRLakshmi

712

24 days ago

MWAMAITTEAMSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Client Script Perform MPM

I am attempting my first client script. We curently have a button on the Request screen that runs the START_WORK_FLOW MPM on the Smart Client. This does not work in the web client as I am told it must be triggered via a Client Script. I have attempted a basic script to do this as shown below. However it errors as follows. The syntax I have used I think mirrors what I have seen in other examples. Any help would be appreciated.Thanks,Barry

8614

24 days ago

K-HamDo Gooder (Customer)

asked in Finance (Financials)

Expenses Transferred

Hi I have noticed that after Transferring Payments and Acknowledging them, the expense claim sits as ‘Authorized’ and not ‘Transferred’. Any ideas what might be missing?

355

24 days ago

vinaybadigerDo Gooder (Partner)

asked in Assets (Asset Management)

Equipment downtime correction (Work Task)

Equipment downtime can be entered while the status of the Work task is updated to Work done by enabling the downtime per work type category. However it will not be allowed to modify the data once saved. How the typo errors/wrong information can be corrected?

382

24 days ago

TheanDo Gooder (Partner)

asked in Data Migration

Migration job for modifying Project Manager

Hi Community,When I try to modify the Project Manager, I’m encountering the below error message.So, found a alternative way and used to Modify the Project Manager manually from the Change Project Manager window. Now, I want to create a migration job to modify the PM.But unable to call the Project_API.Modify__ method, as it shoes the error “Current user doesnot have access to update project manager”.Can anyone help me out of this.Thanks/Thean Mozhi

1158

24 days ago

kruthikaSidekick (Partner)

asked in Supply Chain

Supplier 360 - overview

Hi All,Can anyone please explain me the lobby page - supplier 360, i need explanation for all lobby elements. Regards,Kruthika

502

24 days ago

HurremogluSidekick (Customer)

asked in Document Management (DocMan)

Document Revision - Document Copy

Hi All,When I create a document revision, the document copy default is ticked, but we want to change that. How can we do that?

584

24 days ago

eric.sunSidekick (Customer)

asked in Supply Chain

ORA-06502 error on Production Receipt

When doing a production receipt, quantity 1000 can be received while 2000 generates an error. The only difference the received quantity, no idea why it is related to characters.

542

24 days ago

ArcAleksSDo Gooder (Partner)

asked in Data Migration

[Data migration] Set an employee status to active

Hello,I did a test to migrate an employee and it appears with “preliminary status”. How can I migrate it as “active”? It’s for the Cloud version 21R1 and I created a two step job.Thank you in advance,

2383

25 days ago

TheanDo Gooder (Partner)

asked in Data Migration

Migration Job Using procedures

Hi Community, I want to create a migration Job which calls the procedure Confirm_Alternates from Engineering Transfer_API view. The Parameter Structure_rec_ is a variable for the above procedure Can anyone help me on how to use this as a parameter in migration job?Best Regards,Thean

695

25 days ago

CorySidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Show time in 24 hour time

Hello,Is it possible to change the settings of the time format to 24 hour time when it comes to viewing work order Start/Finish Times and Time Report time/date stamps? Thanks

452

26 days ago

RutJWhalenSuperhero (Partner)

asked in Insights (Business Reporter and Analysis Models, EOI)

BPA Workflow - return count of records returned into recordset

Within workflow I am trying to get the total number of records returned into the record set so. Can anyone advise a way to do achieve this?

261

27 days ago

MIGDNASidekick (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Substitution Map not firing email - Custom Metadata

Hello FSM experts,I have a business rule working correctly that fires an email if the distribution list link to the business rule uses hardcoded emails. We have tried to change the distribution list to use a Wild Card instead. The requirement is that an invoice is send to the emails address located in the PLACE table. Please see the mapping in screenshot belowI have had an IFS consultant indicating that there isn’t a relationship in FSM between the PLACE table and the INVOICE table. So, I have to use the Custom Metadata to create this relationship. I have attempted to create this relationship, please see screenshot belowUnfortunately, the email still does not get triggeredPlease let me know if I am in the right track creating this link in the Custom Metadata.Best regardsMiguel

434

27 days ago

asjausDo Gooder (Employee)

asked in Document Management (DocMan)

Understanding Security Restrictions: Drag and Drop Disabled When Aurena Agent is Enabled

Hi everyone,I’ve noticed that the drag and drop area is not enabled when the IFS Aurena Extension (Aurena Agent) is installed and enabled for the environment the customer is working on. I understand that this is not a bug, but rather a feature. From what I gather, this is partly due to security restrictions in modern web browsers. Can anyone provide more details on these security restrictions? Specifically, why does drag and drop functionality conflict with the Aurena Agent?I found some related information in this article, but I have a customer who is curious to hear more insights and experiences from the community. Are there any workarounds or best practices for users who rely on both features?Thanks in advance for your expertise!Best regards,/ashley

1136

27 days ago

athobieSidekick (Partner)

asked in Alliance

Action to do form 600 to 700 for a service order

Hi,I would like to know what is the user action or automatic action that allow a change status from 600 to 700 for a service order Thanks and Regards

301

27 days ago

betul.bastan_12Do Gooder (Customer)

asked in Document Management (DocMan)

printing a document attached to a display

Hello,I want to take a document connected to a screen together with the pdf report output. What I want is available for the Work Instruction Report. However, I want to do this for the Shop Order Report shown in the image I added. I want to do this by creating a new custom menu and linking the pdf report to this menu. Can you help me with how to do this? Is it possible to do this without development?

621

27 days ago

GISANCARSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Not possible to delete jobs in Print manager in status Error

Since moving to IFS cloud, I can no longer delete print jobs in status ‘Error’ or in status ‘Remote working’.The error message given is:“The Print Job “1489559” is used by 1 rows in another object (PDF Archive).”We have had quite a lot of issues with printouts and print agent, which have resulted in a lot of jobs gettings stuck in status ‘Error’.In v10 we had a function called ‘Report Document Archive’, where i think the actual PDF was stored? This is no longer available in cloud, I can’t go there to remove the PDF. And I can’t delete the printout in ‘Report Archive’. Most of the printouts have already been removed from ‘Report Archive, automatically, because the ‘Expire Date’ is only one day (work instructions, labels et cetera).Am I missing something in the setup?

1095

27 days ago

AbdessamadSidekick (Partner)

asked in Supply Chain

Impossible to print customer invoice

Hello, I face a problem about printing customer invoices. When I click the share button, I cannot find the print value in order to print the invoice and to post it. Am I missing any setup ? Best regards,

664

27 days ago

eqbstalSuperhero (Partner)

asked in Data Migration

Which api generates the project id via id rules?

When migrating project, I want to make use of the Project ID Generation Rules. I leave the project ID in the migrate source job blank, category 1 is filled, Generation rules have been set up for given category 1. All other values are catch all.Still nothing happens when running the migration. So I was wondering which API to call to set the api in the defaul value of the project id, so it would generate the id when migration job runs.Anyone an idea which api to call? I would prefer to know the parameters as well, although less important for now.BTW: rule works perfect when entering a project via the project definition form

424

27 days ago

XitLokesYSidekick (Partner)

asked in Products (Manufacturing, Products, Engineering)

Disassemble Shop Orders

Hi Experts,Can you please share some reference documents on Disassembly Shop orders (Order Type) and Background to it.Can it be used for Servicing the Csutomer Owned Products like Engine. MRO Solution is not part of the Scope so, we are planning to Disassemble and Repair it via Shop orders.Appreciate your help. Thanks !RegardsLokesh

2414

27 days ago

kibsdkSidekick (Employee)

asked in Document Management (DocMan)

Missing drag and drop in Create Document form

I am missting the drag and drop option when creating new documents in all of our nordic presales environment on 21R2 - running in Chrome. If I run in Edge it worksWondering if I am missing a setup somewhere - or if I am experiencing a bugMy Create New Document form looks like this in Chrome and like this in Edge:

70024

27 days ago

PlaSandaMDo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Error when setting up PSO integration with IFS Cloud

Hi, We have used same wild card certificate certificate from GoDaddy and used in both IFS Cloud and PSO.They are accessible only within the corporate network. When setting up the integration from “IFS Optimization Framework Configuration Assistant” it throws below error. Validating IFS Cloud callback URL failed. Error message was: PlsqlapServer.ERRINV: ExecutionException from Sender threadCaused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending dataCaused by: javax.net.ssl.SSLHandshakeException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested targetCaused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderExceptio. If this is an external URL which can be accessed only from IFS Optimization server, it cannot be validated using the configuration assistant. The URL may still work when

9210

27 days ago

MickCDo Gooder (Customer)

asked in Service (Touch Apps, MWO, MRO)

Document Attachments

I have multiple documents that needs to be attached to multiple customers. Is there a way to add in bulk to all required customers or is the only way to go to each customer record individually and add the document attachment?

351

27 days ago

KaneDKSidekick (Customer)

asked in Service (Touch Apps, MWO, MRO)

Return parts on mwo

Hello,Isn’t it possible to return parts (removed/replaced) directly on the MWO? (Apps9)I haven’t been able to find it, only option is to do it via the Work Order directly?Thank you,Michael

894

27 days ago

Page 7 / 462

Solved

Badges

Sign up

Login to the community

Scanning file for viruses.

This file cannot be downloaded