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Could someone please advise how to add the company footer in Report Designer for instant invoice for example please?Do we need to create a custom field to retrieve the value, or is there another way to access it directly ? if so may i have guidance on the how to please?  

Should I assume that the .REP layout files, that are created in Report Studio, are to be placed into the customer’s solution repository, just like any other layout that is created? I don’t see any guidance in the tech docs on this process - other than the idea of export/import between instances.Does IFS have anything indicating best-practice for the new Report Studio layouts?  Should we advise our clients to follow the same practice as when a new RDL layout is created ie: put it in the proper server/reports/layouts folder and PR it into the customer solution master?   

Hi,I am looking for the following options in MWO - Service Classic but they do not appear. I have added all the security grants for ServiceEngApp 25 but it only gives me view to add new service request which is linked the request management. Is there anything I am missing? Thanks,George.

Issue Description:In our organization's PSO environment, we have a large amount of technicians with diverse shift types, where each engineer may have their unique shift pattern. Due to the dynamic nature of schedules, frequent modifications or creation of new shifts lead to operational challenges.Current Challenge:The issue arises when we need to adjust an individual's shift without altering the entire template. For instance, we may need to change an engineer's Wednesday shift for a single day to a different Category and apply a specific Rule Collection for that specific day. However, we observe limitations in applying a single-day shift change within the Advance Resource Planner.Query:Is it possible to modify an individual's shift within the PSO Workbench to change the Shift Category and incorporate a Rule Collection for a distinct day, without applying a template for that day's shift? While we understand the feasibility of accomplishing this through API integration, we are seeking gu

Hi,Do you have any experience using AWS / RDS for MS SQL Server hosting a Alliance Database ?  Is there any IFS recommendations for that ?Thank youVersion is ALLIANCE V15.4 SU13

hi folks, I am trying to run the below report, but I don’t know the meaning of this field “Project Demand Key”. There is no field description for this. Can someone explain what this means please?   Thanks,Ashani

25.1.7I have a  part with two Part Revisions, 1 and 2.This is an Export Controlled Part. When I want to assign a Primary Classification, Classification Scheme, and Export Control Code, neither Part Revision 1 or 2 is listed in the Revision No dropdown.Why are these revisions not in the dropdown?The field description for Revision No:The revision number of the part. If the part has had several revisions, the revision number will be stated. The revision number is automatically generated by the system. This is the number that designates a current or past version of a part or assembly. If IFS/Manufacturing Standards is not installed, the Part Revision value is set to 1. If IFS/Manufacturing Standards is installed, the value is retrieved from the Revision No field on the Manufacturing Standards/Part Revision and Attributes/Part Revision page. When registering purchase order arrival the value is retrieved from the respective purchase order line. For a number of transactions where a relevant r

Hi All,I would like to add ‘STREET ‘  ( NOT Address1) to the Company Address.How do I configure Address Presentation Layout to achieve this?  

Hello,I'm struggling to populate a multi-choice Custom Enumeration attribute via Camunda Workflow in IFS Cloud. I have a custom attribute (e.g., Cf_Factory) that is a multi-choice (multi-select) custom enumeration. When adding a row using the UI, I can see (in the debug console) that the field expects an array like:Cf_Factory: ["CfEnum_London", "CfEnum_Manchester"] When I try to create this row using Camunda Workflow, things break: If I set a single value: execution.setVariable('Cf_Factory', 'CfEnum_London');, it works. If I try to set multiple values, nothing works. I’ve tried multiple things via a Script Task: ArrayList, Spin, comma-separated (["CfEnum_London","CfEnum_Manchester"]), etc Has anyone successfully set a multi-value (multi-enum) Custom Field via Camunda Workflow? Surely this must be a common task and usage for Workflows? I am on IFS Cloud version 23R2. Any advice or experience would be much appreciated!

Hello everyone,I would like to ask whether anyone using IFS Demand Planner is working not only with a standard sales forecast but also with constrained demand.In our current setup, we are using Demand Planner where the forecast is maintained in the Adjusted Forecast. This forecast is then transferred to the Master Schedule and serves as the basis for both procurement and production planning.However, we are facing a common challenge:The forecast often represents unconstrained demand, i.e., what sales teams would like to sell, without reflecting actual production or capacity constraints. Alternatively, the planning team adjusts the forecast down to a constrained demand level, so that it better reflects what we are realistically able to produce and deliver.I would be interested to understand how others are handling this:Are you working with both unconstrained and constrained demand in parallel? How do you incorporate capacity constraints into your planning process? Do you manage this dire

Hello, We are experiencing an issue related to PSO manual changes (drag & drop rescheduling in the PSO gantt).We are on 6.14.0.27 as of Saturday Feb 01 2025.What we are seeing is as follows:A user will drag the activity to a new location (either same resource, different time or a different resource & different time)  Then when the activity is “dropped” (manual change initiated), the manual changes side bar / pop out box will be opened However, the “Validate and Apply Changes” & “Apply Changes” & “Validate” buttons will be greyed out., The option is Cancel This is the case with Preview Changes applied or not applied The target (updated) date & time field will be reflected in the manual changes box, but PSO is not detecting that changes have been made If the user then makes a subsequent change to any field in any of the fields in the manual changes side bar / pop out window or drags the activity icon a second time, only then are the change buttons available to select.

Is it possible to have one lobby parameter corresponding for multiple separate lobby elements? like Company or Year etc?  

Hello Data Migration Wizards,I am trying to migrate several “child” serial objects. The ‘parent’ objects already exist. I am using FNDMIG migration jobs for this. This allows me to create the serial objects. However, the field “Belongs_To_Object aka (SUP_MCH_CODE)” always remains empty. As a result, I cannot create a parent-child relationship. If I enter the “Parent Object” manually, it works!  I understand that the field is only insertable, meaning it can't be updated. However, I can't insert new data or update it. I don't get an error message either. The field is simply left blank.I've tried various things, including entering the equipment sequence. Nothing has worked. So, how should I populate the field using a migration job? ​@Marcel.Ausan Thanks in advance.

CLOUD 24R1Scenario: Prerrequisites: Handling unit type with packaging material part associated and ‘Reusable’ option enabled.Go to the Inventory part in stock and select a part that has not handling unit connected. Select the option to Pack according to Handling unit Capacity and enter the quantity to pack for an specific Handling unit type.  The part is packed with an specific handling unit ID. The packaging material of the handling unit type is consumed automatically and issue from the stock If I go again to the Inventory part in stock and select the part that I have just packed and select ‘Unattach from handling unit’ for unpack, the system will not receive again the packaging part into stock to be able to be used again for another packing. The quantity on hand of the packaging material should not be increased?Thank you in advance.

When an additional outside operation is added directly to a Shop Order and is not part of the standard routing, the operation cost can be recorded, but the associated overhead costs are not allocated. Overhead costs appear to be applied only to operations that are defined in the routing structure.This can occur in scenarios such as one-time rework that needs to be performed by an external supplier, where creating and maintaining a separate routing is not practical. In these cases, only the direct outside operation cost is captured, while the related overhead costs are excluded from the cost calculation.Has anyone encountered a similar requirement?Are there any recommended approaches in IFS Cloud to ensure overhead costs are also captured for additional outside operations added directly to a Shop Order? How are such "adjusted" Shop Orders typically handled to achieve accurate cost reporting?

Changing "Currency Formatting Option" field did not impact all fields with decimals only the fields that are currency related. Is there a way of setting a standard number of decimals across all fields? 

I have requirement to create a report and invoice date which is of date data type is the parameter that needs to be given in the order report dialog which should also allow between operator. I'm trying to use report_sys.parse_parameter(column (which is date data type), parameter (which is date datatype)).its throwing me invalid relational operator error. How do we solve this.when the parameter is date data type.  Thanks in advance.

Hi,   I would like to know why is it important to timely clear error messages from Maintenance Posting Analysis. What impact does it have if we dont do it timely.

During execution of the IFS Master Schedule (MS) process, we observed that past-due MS By Part records and their related Shop Order Requisitions (SORs) are automatically deleted by the system. This creates planning and supply chain risks, as the linkage between the Master Schedule and generated SORs is lost.All affected parts are configured as buildable, plannable, and MS Level 1. However, the system only allows future dates for MS By Part lines, and when “Run MS – One Part” is executed, past-due records are removed together with the dependent SORs.Although SORs can be recreated manually, this breaks the traceability between the MS record and the generated requisitions.Has anyone experienced similar behavior?Is there any recommended approach, configuration, or workaround to retain past-due Master Schedule records and prevent the related SORs from being deleted or re-planned?

Hello,Is the option to duplicate a line on the Outside Operation Cost screen not available?If so, is there any way to enable this functionality?We have a user requesting this feature. I have tested using an account with full access rights, but the option still does not appear to be available. 

I have created a DMM project with service catalog → Urgency as scope. I have done the mapping and imported all the basic data into the basic data container and completed the steps till ‘Approved’. But I still get an error in basic data validation. Any idea what can be wrong in this scenario. Output containerBasic data containerThank you /Heshani N

Trying to get a Crystal Reports server working for a cloud upgrade.IFS is showing error Error in retrieving the parameters I also can’t change the logging values for Crystal Reports from IFS If I try to save a change I getcom.sun.xml.messaging.saaj.SOAPExceptionImpl: Message send failedI have tried changing the  crystal server address in system config to the IP address and that changed the error when trying to enable logs to: Return value to config logs not found. I have tested all users from the crystal server and they are able to log into sqlBuilt a new server- same problemIt doesn’t log anything but if I go to this pagehttp://cloudprinttest/IFSCRWebSetup/Ifs_ReportService.asmxIt does log 14/2023 3:53:19 PM[IFSCRWebSetup]-[GetDbInfoFromXml] Decrypted.11/14/2023 3:53:19 PM[IFSCRWebSetup]-[GetDbInfoFromXml] Decrypted.11/14/2023 3:53:19 PM[IFSCRWebSetup]-[GetDbInfoFromXml] Retrieved Information from XML : DBUser-IFSSYS DBPassword-******* PrintUser-IFSPRINT PrintPassword-******* DBServer

Hi All, Question about setting a structure of connected objects ‘Out of Operation’.  We have various methods of connecting our Functional and Serial Objects:Main Structure (‘Function’ = Parent / Child connection) Additional Structures (Location /From / TO / Process / Process / Pipesystem / Electrical) Connected Objects With the Main structure we can set the Operational Status of the entire Parent-Child tree to ‘Out of Operation’ using the action button ‘Operational Status’ > ‘Set Structure Out of Operation’  When I check the other Object Structures, that function does not seems to be present. I can set the selected Object in ‘Out of Operation’, but to disable the objects connected through the ‘Electrical’ structure, I need to select them as well and click ‘Out of Operation’ again. And if I want to continue down the path I have to click ‘Next level’ to go deeper into the structure. Is there no option to set the entire structure to ‘Out of Operation’?  When I take it when step further

My user created training videos for Aurena a couple weeks ago. He re-watched it and noticed that Aurena used to have forward and back buttons in the top navigation but now it does not. Did anyone else noticed that their forward/back buttons disappeared? and has there been an update or is this a bug?

When I create an invoice, The CUSTOMER_ORDER_IVC_REP_REQUEST section was generated as the first section in the XML, in accordance with the schema.That is no longer the case.The PDF is generated, which is fine, but the problem is that I can no longer display a preview in the Report Designer, because an error message appears:“The current schema doesn't seem to match the specified file, render anyway?”But when I answer yes, nothing happens. We use Cloud 25R2