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Sending mail from Grafana

  • July 9, 2026
  • 4 replies
  • 47 views
T
Do Gooder (Customer)
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Hi, 

We are running TD25R1-SU14 on-prem.

Grafana is installed, but not configured. 
How do we configure the mail server settings? 
Everything is inside POD’s, so I guess there must be a config file we can edit before deploying the middle-tier ?

This is normally set in grafana.ini - I have search all of the deployment for a file with that name, no luck. 

BR
Torben

Best answer by PhillBronson

​@tertbsk ok, you should probably put in a ticket with IFS.

Or generate a webhook and paste it into a contact point...then enjoy the rest of your full day.

      4 replies

      PhillBronson
      Hero (Customer)
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      • PhillBronson
      • Hero (Customer)
      • July 9, 2026

      ​@tertbsk we used Grafanas’s IRM to send out alerts. This involves a pretty quick and straightforward process using webhooks. This will allow you to send emails, teams messages, and automated phone calls (probably alot more, but thats what we use).

      https://www.linkedin.com/in/phillip-bronson/
        T
        Do Gooder (Customer)
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        • tertbsk
        • Author
        • Do Gooder (Customer)
        • July 10, 2026

        Definitely a way to do it. I just fell it is relatively much work, when the mail option is already there, just not configured.

         

        PhillBronson
        Hero (Customer)
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        • PhillBronson
        • Hero (Customer)
        • Answer
        • July 10, 2026

        ​@tertbsk ok, you should probably put in a ticket with IFS.

        Or generate a webhook and paste it into a contact point...then enjoy the rest of your full day.

        https://www.linkedin.com/in/phillip-bronson/
        T
        Do Gooder (Customer)
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        • tertbsk
        • Author
        • Do Gooder (Customer)
        • July 14, 2026

        Ifs suggests to edit grafana.ini in the pod. 

        kubectl.exe exec <<grafana pod>> -n ifs-monitoring -i -t -- /bin/sh to get access and then edit the file.

        I did not have a SMTP section, so created that and added the relevant settings for us. 

        When done, restart the pod and you have mail enabled. 

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