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STEP_READY_FOR_APPROVAL not sending Streams to Approval Group

  • April 18, 2025
  • 1 reply
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I have an Event Action set up for STEP_READY_FOR_APPROVAL to send a Streams message for a Document Revision Approval.

First Approval step is to an Individual

Second Approval step is to a Group 

When I start the Approval process, the individual receives the Streams message.  When he approves the Step, no one in the group on the second Approval step receives a streams message.  If I change the second Approval step to an individual, they do receive the streams message.

I have tested changing the first Approval to the group and started the Approval process and the streams message does not send to anyone in the Group.

I have set up the Event Action exactly the same in a different client's environment and the streams notifications work. 

 

Is there some setting needed to send streams to individuals in a Group?

 

This is for IFS App 10.  

 

Best answer by CorGreggB

Update:

If I add a comma after the &Receiver, in the To Field, the Group people will receive the streams.

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  • Author
  • Hero (Partner)
  • 23 replies
  • Answer
  • April 18, 2025

Update:

If I add a comma after the &Receiver, in the To Field, the Group people will receive the streams.


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