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We are using customized mobile profiles more and more. As of now we use the same profile for SAs in different countries (profiles). Are there any issues we should be aware of when it comes to using custom fields from Alliance in Mobile Customizer? We have situations where the same field is added in to all profiles, but the data is different (eg. a field named Filter 1 on Installed Item), and this will have different data in the different ptrofiles, but it seems in Astea Mobile that the data shown does not belong to the right profile: we may have Filter 1 values “Big filter”, “Medium filter”, “Small filter”  in one profile, but only value “Medium filter” in another. Still all 3 values are shown as an option on Astea mobile for an Installed Item belonging to the latter profile. We need to be sure that we don’t get any data cross-contamination.Would it be adviceable to use a Mobile Custom profile per Astea profile?

We often create service orders that we want to have back with status “Need Audit” after they have been finalized by the SA. We now rely on the SA to flag it, and of course this fails from time to time.Is there an easy way to flag certain orders (upon manual creation) for Audit? 

Hi,We are migrate our email listenere email from on-premise pop3 to a Sharedmailbox in 0365. We have created a App registration following instruction fromConfiguration Editor Utility Guide.pdf: 14 Appendix F: Configure Email Listener in Azure Active DirectoryBut after reconfigure the maillistener in Configuration editor to: It gives the following error:ReceiveEmails( )IEmailUtilityGraph.ReceiveEmailsAsync2() failed.Error message: Code: ErrorAccessDeniedMessage: Access is denied. Check credentials and try again.ClientRequestId: 6a172cf1-7ee8-4e40-95b8-1845f34e4d14 And if we check App Registraion, the Service Principal is login correctly. It is a Sharedmailbox in o365, that means it does not has a userid and password., but because of App registation it should not be needed.So can it be a sharedmailbox? Thanks Robin.

Hi All,I have just received the following query from one of our customers:We understand the supplier set up requirements for 1099 reporting, and now we need to make a payment to a Non Us supplier for whom the 1042 form will be applicable, there for we need to clarify supplier and tax reporting requirement in the system to ensure that we will be able to correctly gather the information on the 1042 report as required.https://www.irs.gov/forms-pubs/about-form-1042Please could somebody advise what is required in the supplier and tax setup for 1042 reporting?

Good morning community!  We have a scenario where we have a sub assembly on our PS.  We would like to flatten the PS to move the sub assembly components to direct components of the finished good eliminating the need to transact the sub assembly.  This sub assembly that we want to remove from the PS is used in multiple finished goods (it is a blend of materials).  We want the ability to see demand for the blend (sub assembly) but not actually schedule it or produce it unless we need to put it in barrels to be store in inventory (lot controlled).We have tried phantom parts, but they only seem to explode the materials in the shop order as opposed to the operations.  We want both to be part of the finished good.We have tried putting the blend in our PS as a zero QPA, but had to set the component to ‘allow as not consumed’ to get it to work.  This created an error because it is lot controlled (which it needs to be).And we cannot put both the sub assembly and raw components on the shop order

We have asset where we have rolled back the depreciation transactions but there is no acquisition transaction to roll back. Thanks

Hi All,We are trying to capture the user who reserves serials in a shop order. I do not see a field for this and it is not in the history log. Is there a way to capture this? Thanks. 

Hi, Do anybody knows if we can move/hide tabs in Attachments Panel with PageDesigner?We can modify the contents of each tab, but how I can move it?We are on 24.2.5.After upgrade we got a new tab in attachments for Shop Floor Workbenck, and this tab is set as default tab, but not relevant for us.It would be nice to either hide it or move it as the last tab. 

Hi, I got a process flow that is scheduled to check if there are failed outbound message and send a mail with the tx id.Now we manually go to outbound message end do a resubmit.I want to do this automatically from the triggert process flow. I try to call this action, to call the resubmit, but this does not work.<root xmlns:dt="urn:schemas-microsoft-com:datatypes"> <session email="" alias=""> <state bc_name="service_order"> <action name="execquery"> <attribute in_var="" out_var="" entity_name="state_from_events" query_name="state_from_event_resubmit" /> <attribute dtype="string" in_var="" name="transaction_ids" value="a592ef22-7a91-4e6b-ba71-a835aa64c3f8" operator="=" /> </action> </state> </session></root> Is there a macro available or other way to resubmit the failed outbound message in a Process Flow? Thanks,Robin

Hi All,Is there any setting in IFS to hide salary records from employees’ supervisor. It should be visible only to employee and HR user. We can manage this through base profiles. But I need to know any setting in IFS other that base profiles.  Regards,MalinG

From the Material Requisition page, I am trying to make the pre posting assistant read only so that users cannot make edits. How can I configure this?Thanks,

​@Alexander Heinze you’re my best bet on this matter. I’m working with a customer that’s using Apps10 and mWO for Service.They have 2 workflow configs which have:same filters same weight same sites, but applicable for different Maintenance Orgs each technician is connected to both sites but only one Maintenance Org.However, it seems like when JT assignment is transferred to mWO, the configuration is not applied.Do you know if maintenance org are also considered when the system determines which wf config to be applied? Or is just the site considered (in which case it’s obvious why there’s no wf config applied)?  MWO FR - applicable for TDGN & TDGW sites, but just for 2 maint orgs: MWO DE - applicable for TDGN & TDGW sites and also for all German maint orgs: 

Hi All,If is it possible to change the dashboard of CRM Companion via configuration or other way.For example, add opportunities to the dashboard. Thank you. Best regards,Feng

Hello experts, I developed a workflow that reads customer order no from activity seq (order no is activity ID field) and retrieves email address from customer order or customer master then sends a confirmation email about activity finish date. The workflow works fine but i have a small issue with showing result message. When the order does not exist or when no email address found i want to end event with a message of detail issue. If the process is successful, i am showing the user a confirmation message with language and receiver’s email address with User Task (1 form field with read only option).My problem is when no order or no email address found. If i change end event type to IFS failure or terminate end event, i cannot add a command button because the command validation returns error.  During my tests, i achieved to show a message when the event was terminated but after finalizing all settings (of course i made lots of changes in the flow :), i cannot generate a message to user s

I need to register a company in my client's environment using the Spain location, and in this registration, I need to enter the company's NIF code. The same situation applies to the registration of Spanish suppliers and customers.I looked in the Country Solution document for a field to enter this information but couldn't find one. Then, I searched the company, supplier, and customer registration screens, but I couldn't find it there either.Therefore, I would like to know if anyone who has previously implemented in Spain and/or is familiar with the Spanish localization can inform us in which field we should configure this information.

HiWe need to reverse a payment , (Voucher type N) How can this be done in IFS Cloud ?This worked fine in Apps10

We have an Excel migration job to append or update purchase price list records. The method we use is PURCHASE_QUANTITY_PRICE_API, with New and Modify checked.  In this method there are columns for a rental indicator, with flags MI (Mandatory Insert)  When we leave the Default Value for these fields empty, the job runs into an error because the column is mandatory. When we put a default value like above the inserts run fine, but on modifying an existing record the response is: “Field [RENTAL] in Purchase Quantity Price may not be modified.”  How can we work around this?Is it for example possible to check the existance of the record in the SOURCE_COLUMN?

I’m planning to change the PO creation for the items which configured as recurring. What could be the suitable option…? Note: Not using MRP.

I don’t work for a company that uses IFS but I may be developing software for a company that does use IFS cloud in the future.Is there an online sandbox/demo version of IFS cloud which I could get access to?This would allow me to become familiar with the API ahead of time?ThanksSteve

Greetings!I just created a part number but forgot to add a digit. Is there any way to just edit the part number with out re-creating a brand new one all over again in IFS Apps 10?  

We are currently on IFS Apps 10, update 14 utilizing the Vertex Tax software.  When creating an Advanced Invoice with lines with different tax rates, the system will not auto calculate tax.  We get a message that tax must be entered manually but we can’t enter manually on an Advanced Invoice. Example: Part line is taxable in the state Virginia (USA) but freight is not considered taxable.  I need the freight to be included in the total of the Advanced Invoice.  How can I accomplish? Thanks

HelloI try to import via Unused Absence Limit import a file for absence limit and I've got an error message. Can someone help me please ? do I need to raise a case ?     

Hello,I am just struggling to find the correct API for changing the state in routing alternate.  I just installed the extensino IFS cloud web devtools, but I don’t know where to look in there for called API’s??? Please help.

I recently created a simple action:action GetResult Binary {   initialcheck none;   parameter ResultId Integer;}This action will simply return a BLOB with roughly 200 kilobytes.When I try to call this, I get the following exception back:2024-08-19T11:41:16.882975687+02:00 stdout F {"event.module":"liberty_message","host.name":"ifsapp-odata-5978755579-8f8d2","ibm_userDir":"\/opt\/ifs\/wlp\/usr\/","ibm_serverName":"defaultServer","message":"2024-08-19 09:41:16.882 ERROR 6758 5aaf35b1-af2f-4941-9c87-14d835d39635 com.ifsworld.fnd.provider.processor.FndErrorProcessor.processError() : Error Stack : Attribute 'GetResult' with model type 'Binary' has length of '224689', which exceeds the upper bound '64000'.com.ifsworld.fnd.common.exceptions.ODataProviderPayloadTooLargeException: Attribute 'GetResult' with model type 'Binary' has length of '224689', which exceeds the upper bound '64000'. at com.ifsworld.fnd.storage.mapper.MapperUtil.getByteArrayFromBlob(MapperUtil.java:864)

Hello to all,we are going to update from 23R2 SU17 to 25R1. Now we have a fresh 25R1 installation, and we are testing it on our data. We know resource assignment has been made more flexible, apart from the person resource type, the other resource types are supported in 25R1 and can be assigned to a project activity.To date, our users have utilized the Project Employee Allocations screen to manage these allocations. Now we can see that the Project Employee Allocation screen is discontinued. The same is true with the Resource Shift Pattern Mapping page.Are there any replacements for these two screens in 25R1?Thank you very muchBest regardsAntonin