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We currently have the Test Data Management feature enabled in our Build Place.We have a Dev-01 Environment up and in  “Running” status.We recently delivered a delivery into our Dev Use Place (We ordered a sanity build with a QA environment then ordered a delivery and installed it successfully).We tried to to order a Dev-02 Environment but we received this error:We ordered a QA environment and approved it as per the error message. Note - we kept Dev-01 running.We tried to order Dev-02 environment again but we received the same error.How do I resolve this error? Does this have anything to do with Dev-01 existing because it is based off of an older snapshot of our Dev Use Place?

Hi All, We have started release update 24R2 SU06. During the implementation process we got a instruction from our client to deploy with SU07 as there will be a critical security update into the 24R2 SU07.So, can we apply SU07 before completing the release update process and test it altogether? Please guide us if this is feasible.  Thanks in advance.

I have found IFS Cloud that when the ‘Price Freeze’ toggle is enabled in a ‘Sales Quotation’ Line the opposite setting is shown on the ‘Sales Quotation Lines’ view.If you make a change on the ‘Sales Quotation’ it makes the opposite change on the ‘Sales Quotation Lines’.I have looked in Apps9+10 and the setting on the SQ is the same as the SQ Lines…Any information / feedback would be appreciated or is this a know issue?  

Hi all,I'm trying to understand the functionality behind the ‘Normal and Collective’ setting for customer order invoicing.We’re currently exploring the use of staged billing for customer order lines but have run into challanges with customers set up for collective invoicing. One option we're considering is switching the invoice type to ‘Normal and Collective’, but I’m struggling to find clear documentation on what this setting actually does, and how it impacts the invoicing process. Can anyone provide some insights?Thanks in advance!  

Hi, does anyone face issues related to long running calls slowing down IFS?It was working fine for a while but since several weeks, we start noticing some long running calls related to the Method GetCountAttachments from the package ObjectConnectionServices.We are on APP10 upd 13 and did not move our UPD for more than a year.We are on full standard and only do change on the customization layer.We only use the following modules: Finance, Project, HR, Procurement, Sales, Document Management.I do not know where to search for this method and or to what it’s related.Any help will be welcome, Thanks. 

Community,We are on APP10 UPD9. We are trying to undo a customer order partial delivery which is created from supplier material. system prompt below error message. How we could handle this scenario. if we cannot undo delivery, the only we could do is to do RMA. Thank you. 

Hi Experts,I have 3 custom attributes(all are NUMBER format) in page ‘Customer’. They are LIST1,LIST2 and LIST3. The corresponding view is CUSTOMER_INFO_CFV. I want to add another custom attribute in work task page as TOT_LIST, which is also a number and should equal to sum of LIST1,LIST2 and LIST3.The corresponding view is  JT_TASK_LIGHT_UIVI know that I have to add a Read only type custom field in JtTask entity. I tried select statement, but was not successful(I can’t perform addition operation in a select statement ?) and then switched to use ‘Expression’ option and I am still not getting anywhere as I see. My sql knowledge is not that good either. Can someone help me pasting the required sql here pls ?Below is the expression I triedDECLAREv.CUSTOMER_NO;        BeginselectCF$_LIST1,CF$_LIST2,CF$_LIST3 from CUSTOMER_INFO_CFV t where t.CUSTOMER_ID =:CUSTOMER_NO;CF$_TOT_LIST=CF$_LIST1+CF$_LIST2+CF$_LIST3;End;Thank you,Roshan

In 15.4 Browser Agnostic, on the Dispatch Console, right clicking on an unassigned activity gives the option to “Suggest SA”, is there a way to hide the allocate button in this window? 

  Hi,I have a scenario where Project Pre Posting is not setting in the PICK IN and PICK OUT transactions.Business EventPosting ControlsWhere can I set this up?Thank you in advance.

As you know there are certain things you cannot change after a record is save.  For example, you cannot change an inventory part’s unit of measure after the initial setting is made. Does anyone have a comprehensive list of things like this throughout the who system???

Hi All,Any Idea on how to collect container logs using IfsRemoteLogClientSchedule through the Remote Log Client?Best Regards,Praveen

We have added a business representative AB-TEST.   Unfortunately, the business representative AB-TEST does not appear in Representatives section in Calendar Sync ConfigurationWhat is the criteria for a business representative to appear under Representatives in Calendar Sync Configuration?

Hi All, I’m working with a customer that recently upgraded from Apps10 to IFS Cloud 24.2.3.In Apps10 they were using Repair Work Orders to install moulds/tools in production machines. Now they have a RWO in IFS Cloud:task 12570 - used to issue for repair and move the serial to Inventory task 12571 - should be used to issue the serial and move the serial from Inventory to In Facility As you can see from the Serial Object History, everything worked well to move the Serial Object to Inventory.Now when we try to issue the serial in order to place it In Facility we get the message that Serial Object already exists in the given site, so it cannot be moved.anonymous_block at line 1 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE at line 5393 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE___ at line 7608 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE___.CORE_PROJECTION_MANUALISSUEASSISTANTHANDLING at line 7602 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.ISSUE___ at line 8128 MAINT_MATERIAL_REQ_LINE_

Hi team,I have equipment whose status is out of operation. However, work orders are still generated using PM action.I would like to know how to stop generating WOs for PM Action when the equipment object status is Out-Of-Operation. Is this functionality possible in a standard system?   

Hi Friends, While doing Clear Revenue/Cost Balances getting below issue. Kindly help  

Hi,I’m trying to display the Part ID (from Service Object Details) in the Request Scope tab on the Request page. For this, I created a persistent custom attribute in the SrvRequestScope entity.Added the screenshot below.Current Version Using 24R2 However, this custom field is not appearing in the Attributes dropdown of the RequestScopeitemList in Page Designer.  I’ve checked the Projection Metadata and found that the attribute has been added to the "ReqScope" entity instead of the "SrvRequestScope" entity. Could anyone please explain why this is happening and guide me on how to make the field display in the Request scope? Thanks in Advance.

Hello,On our Sales Part, we add a secondary reference which is our client product number (the sales number is our internal reference)When an user add a Sales Part to a customer agreement, he select a sales part then do is configuration and validate it.Once it’s created, the secondary reference custom attribute which is a read only is filled.What I want, for clarity for user, is when they choose a sales part, the custom attribute is refreshed to display the value.You can see example on screenshots of what I except :  For now, the user can see this custom attribute only after validation and page refreshed (triggered by validation).Is there a way to achieve this ?Thank you

Hello,For one user, the PM Batch Scheduler returns error as soon as the search button is clicked.Having a look on the event viewer, I noticed that the SQL query has an error ( highlighted in yellow)  When I run the exact same action, my query is the same except instead of this wrong line, I have :“AND (pm_sched_dates.cconth_id is null) And” which is a dupplicate of the next line. And It works. I can’t see anything in the user’s profil which can explain that. Can you help please ?  ALLIANCE V15.4 SU9 

Greetings!If I made the following part, but forgot to make it Configurable how do I go back and change it in IFS APPS 10?  

Hello. We added two new required fields for Business Opportunities, and made the changes both when going to Business Opportunities page and on the New Business Opportunity Page. However, the wizard for New Business Opportunities is skipping right by the required fields. As you can see, Main Representative is required as is Estimated Opportunity.  But the “Next” button becomes enabled even if you skip those fields.   And then you can just go on your way. How do I ensure that the button doesn’t become enabled until all the required fields are filled out?  

Does an over tolerance exist for shipping customer orders where, for example, the order is for 10k but production made 10,100?  We want to ship the full 10,100 as the customer will take it, but are looking for an automated way to define the over shipment tolerance.Thank you for your input!Robin

Hello everyone,Is it possible to translate text displayed using a “Markdown text” element with Page Designer?I don't think this is possible because I can't find any corresponding lines in the “Text Translation” screen…Thanks.Théo 

Hi IFS,I can see some changes in New Service Request process In 24R2 version 4 and 24R2 version5. Please send us information behind these changes we still dont understand why it has been changed like that.Step 3 that is Task/Appoinments is missing in 24R2 version5ThanksKM

Hi team,Is it possible to adjust the expiration interval of sessions in IFS Cloud（23R2）?We've observed that there is a system parameter associated with session timeout, but unfortunately, we're unable to modify it. Please refer to the attached image. Is the value of this parameter the session interval? If we can't change it from Aurena screen, can we change its value at the time of installation? Do you have any idea? Thanks!  Best regards,Feng

In the Search function in some pages, there is a toggle for Show only current results.When this is on or off, what effect does this have in the results returned from the search?