Skip to main content
Solved

IOS server log detail

  • November 13, 2020
  • 1 reply
  • 106 views

Forum|alt.badge.img+1

Need to see the IOS server log from FSM application. Where we can see the log, if IOS mobile application glitch found.

Best answer by Lee Pinchbeck

Hi @udita,

The mobile logs can be set and retrieved from the mobile logs screen. You would need to first set the levels on the required log areas as they will default to 0. Be aware that setting the levels too high can cause impaired system performance.

Once the levels have been set and the glitch replicated you can then click get mobile logs to retrieve the log file.

Any iOS logs would need to be advised by Apple as they have strong control of their systems.

Kind regards,

Lee Pinchbeck

1 reply

Lee Pinchbeck
Ultimate Hero
Forum|alt.badge.img+24
  • Ultimate Hero
  • Answer
  • November 18, 2020

Hi @udita,

The mobile logs can be set and retrieved from the mobile logs screen. You would need to first set the levels on the required log areas as they will default to 0. Be aware that setting the levels too high can cause impaired system performance.

Once the levels have been set and the glitch replicated you can then click get mobile logs to retrieve the log file.

Any iOS logs would need to be advised by Apple as they have strong control of their systems.

Kind regards,

Lee Pinchbeck