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Hello, We are trying to electronically manage Customer-Owned inventory. Currently we use a manual Kanban card to trigger reordering. Does anyone know a way to utilize MRP to trigger Purchase Requisitions for Customer-Owned parts? According to the help page for Part Ownership>Planning section, it is not possible, but I wanted to reach out in case someone has figured out a method of success.Part Ownership Help Page:   Planning Planning is available only for company-owned and supplier-owned supply, demand, and inventory. This means that no planning is done for customer-owned, supplier-loaned, supplier-rented or company-owned renal asset demand or supply.Details of the situation:Set up Purchase Part and Inventory Part Set Safety Stock on Inventory Part to quantity of 25 Purchase Order created for Customer-Owned (quantity 50) We receive them as Customer-Owned Run MRP for FG part MRP shows shortage of material due to not seeing Customer-Owned material and creates Purchase Requisition fo

Hi Experts, I need your help regarding the core functionality of the 'FSM Mobile' client’s 'Task Note List'. One of the customers (Ericsson) reported the following issue on the PROD environment. "The mobile app is showing task notes in what appears to be a random order instead of being chronologically ordered from newest to oldest. The screenshot attached illustrates this, with notes shown in the order - 1 hour ago, 4 hours ago, 2 hours ago, 2 hours ago"Initially, I carried out a small technical investigation to find out whether there are any configurations or client scripts related to the Task Note list sorting but couldn’t find any related changes as well. Could anyone please share inputs of how this sorting mechanism works in the FSM mobile core? Thank you in advance!Danuja.Attachment 

Please, in IFS Cloud….  Where is the functionality equivalent to the search in document management that existed in IEE? 

We have been using IFS10 for almost a year now, but have never used the Bank Rec functionality We have now have a process for uploading bank statements into IFS - which will help with matching payments - but is there any notes/instructions on how we can clear the previous ledger transactions with no bank to match against and how we get the balances to reconcile?

It looks like our Direct Debits runs are being posted to the same cash account/Gl code as mixed payment, but for some reason I cannot see these coming though to the automatic  matching screen for bank transactions. Is there anything I should be changing or doing different that would allow these to show or is there something I am maybe doing incorrectly that is stopping these from showing?

What does this error mean when trying to ‘create direct debiting order’.  Some invoices/customers will go through ok, but occasionally some won’t for this reason?  

Hello Community,I am new to this world of FSM, I am configuring a function in Integration Function based on an SQL query, which I then want to configure in an Integration Map – XML, where in the processes tab I call the function and in the mapping I place the values that I want to take from the result of the function. However, performing the integration map test throws me an exception. 

Any solution to segregate supplier payments based on CAPEX and OPEX in a situation where the user does not use code part demands or any other differentiation practice while entering? 

Hi everyone,I am contacting you in order to know what are the best practices in the usage of the server time zone in FSM cloud. Basically we are doing a project for a french customer only working in french people with only french users → simple case : Everyone is configured in CET (UTC+1 or +2 depending on the season).However we realized that our IFS server in cloud is by default in  UTC which means that in integration related topics we need to make some change to get the right date in inbound and outbound + adapt hours retrieved on specific reports etc… Which is additional work.Question n°1 : what is the best practice ? Should we change the cloud server time zone from UTC to CET ? Is this even possible ?We also realized that the hour fields entered in code tables (ex : TIME_BLOCK) or the work calendar exceptions are entered in server time zone ( in this case UTC) and not user time zone which leads to offset between the configuration done  and what is displayed to user’s view in schedu

Hi,  Instead of reserve actual stock , can customer order line reserve to a shop order? 

Good Afternoon,Our Warehouse Department has asked if there is a process within IFS where we can set up procedure relating to Stock Management and Movement Control. I have noticed within IFS there are the following functionalities: However I am unfamiliar with their use and what they can offer?  Basically we require a system to ‘Track & Trace’ as and when equipment is issued on a temporary basis from our Warehouse to our sub departments. I notice above there may be a Bar code option ?Can anyone advise if there is a user guide reference or if any readers have used a similar process.  Any advice would be greatly appreciated.  Thank you for your support.Best RegardsDave MooreStar Refrigeration Ltd.  

Hi, I noticed an issue with the column Planned Revenue in the Project Navigator while is was creating a report with Business Reporter. This column displays revenue different for Project/Customer Invoices and Instant Invoices: Instant InvoicesThere is no revenue displayed in the column Planned Revenue when using an Instant Invoice. An Instant Invoice in the preliminary state will result in revenue displayed in the column Preliminary Revenue. When the Invoice has status Printed, the revenue will transfer from Preliminary to the Posted Revenue Column. This seems logical to me.  Project/Customer InvoicesThe column Planned Revenue shows a value when the line in the Invoicing Plan is set to invoicable. For the Customer Invoice flow the column shows a value when the Customer Order is released. But even when the Project/Customer Invoice is created or has status PostedAuth, the revenue will still be displayed in the column Planned Revenue as well as in the other columns. So how am I to display

Hi All,I have a new lobby which needs to be loaded instead of standard My Self Service lobby.Seems the page is not editable in Navigator editor. Is this a limitation and is there any other way to to this? Regards,Damith

Hi all,When we issue material to a shop order, we always use “simplified material check”. The problem is that if we have not issued more material than the required qty, we cannot approve the operation: The system will try to backflush the remaining qty and the Simplified Material Checkbox is disabled.How do we solve this?

Hi Community,      In IEE  ,we used to see that under system info (View Name and API name).     In Aurena (Any update) ,. how can see View name and API name in the application.    Please assist us.    Thanks in advance.  

Hi,A company has a site (101) located in Sweden and the application server timezone is also in Sweden. Now if a technician from that site 101 needs to travel to another country to work on a work task (like Sri Lanka), when they report an expense and use the current mobile time in Sri Lanka which is 4 and half hours ahead, you will get a failed transaction that the transaction time cannot be a future date.We cannot set the time offset for that site as there are employees working in that site. One solution is to not change the timezone of your mobile device, however are there other solutions functionally that someone can take to avoid this problem? Or is keeping the timezone on your mobile device the same as Sweden’s timezone the only option here?Another example would be if there is a site located in the U.S and they travel to other states for their work tasks which have different timezones. They will face this issue as well. Appreciate any help I can get.

I need to change the number of  list populate. the default setting is  we just read 24 lines . 

We have a PO with header status ‘received’. Most lines Closed, some are in released state. each individual line has a discount defined. Supplier is providing an additional 5% discount for the whole PO, we just got to know.  How do we add this additional 5% discount in IFS now?

We currently have some posting that are stuck in Status 99 because we are missing Posting types M121 and M125. The errors happened when we closed out a shop order. Does anyone use these Posting Controls or know what they’re used for? We’ve been using IFS since 2015 and this is the first time these have came up.   We are on IFSAPPS10 UPD8

Hi,We have two sites within the same company that do a lot of inter-site business.  Site A makes a controller that site B integrates into their product and sells the package to the customer.  Site A wants to recognize some margin when they transfer the controller to site B, in a sense selling it to site B at a markup.  I’m familiar with other systems where you can add a surcharge or a warehouse transfer charge which could accomplish this, or even define a warehouse transfer pricelist.  Is there anything similar in IFS Apps 10?  We’ve struck out so far as to how to accomplish this short of making both sites companies, which is not ideal.

We have several VAT NO’s depending where we are shipping goods from.Is there a way to add multiple VAT no’s so that we can choose the correct entity to pull through to customer’s invoice.

Hi EveryoneI saw that the Zoom in (in IEE apps10 with F9) doesnt work in aurena anymore. Is there a workaround for this? Are there any substitution process for the zoom in functionality?right now for example if i create an instant invoice and choose a customer and i need to edit the customer i just open a new tab with customers search for the desired customer, edit and save. then go back to the previous Tab.Is this how it works now in Aurena? Best RegardsSophal

Hi Fraternity,I would like to have the list of standard lobbies and reports available in IFS v10-Aurena.Kindly advise on source of information available for the same. Regards,Prasad

Hello,I have a report bringing results in same page.I mean when one is finished other one must start on other page. Two layouts shouldn’t be in the same page.I couldn’t find in the properties how to seperate them. Could anyone help about that please ?Sincerely..

Once selecting a GIS object and trying to connect it to an IFS object, the hereunder message fires. Seems my proxy definition is wrong, but I’m a bit lost amongst the different possibilities offered by documentation and what the integration tries to do in such a case as no IFS object is selected at that moment. Why choosing an option and not another ?My actual proxy is :       <serverUrl url="http://services.arcgisonline.com/ArcGIS/rest/services"                 matchAll="true"/>