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Hi Community.  We are using Apps 10, UPD9 and have run into an issue with repair orders and i am hoping that someone may know of a solution.  If we use the “Create Repair Order Assistant” this process allows you to define a Serial Object, a Workshop and will set up the work tasks, material requisition and return lines required to receive a part, have it worked on in the workshop and then re-issued into the object structure.  We are looking into the functionality of using the “Turn into Repair Order” which is available on the Prepare Work Order screen.  This asks us for the repair workshop but doenst create any work tasks, materials or returns lines to facilitate the move.  This function also takes the serial object and moves it directly to the workshop (without us returning and issuing) The issue we have identified with this, is that we can now not remove those parts from the Workshop object.  We cannot issue them, return them, move them manually or place the object in facility from th

Hi, We have a requirement from our client to disable the delete and modify buttons (popup) in the Time Report Screen for the mobile App. We tried to disable the buttons using the design screen but there are no options to control them. Is it possible to disable them or since this is not a standard screen we cannot control its behavior?  Thank you,João Oliveira 

Hi everybody, I’m trying to peg my customer order line to shop order but ı cant see any shop order. There is  a shop order for this material and they all have same supply Code(Invent Order) but still cant see it.What can be the problem?Thank You!

We are getting ready for an IFS 10 go-live in October of 2020.  I’m interested in learning what others have done to facilitate Postal Code and Address validation in IFS.  It looks as if IFS requires that States, Counties, Cities, and Countries be set up before Postal Codes can be created.  Is this data entry typically done manually?  Is there an import capability for this relatively static data?  Does IFS have any APIs that facilitate address validation?  Are there recommended 3rd party serices from which to obtain US and international state/county/city/country/zipcode data to import? Thank you for any insight you can provide in how best to approach this task.

Good day to you.Can someone please help me with the following: Where do Order Report Parameters get defined?n.b.  Multiple Records parameter a customisation. Clicking on the … displays a List of Values and I want to know how the fields to be displayed in the LOV get defined. I have ran a DEBUG then clicked on the …Info : Cache: Found key LOV.MY_SHOP_ORD_LOV with value REF_ID    REF_ID,ORDER_NO,RELEASE_NO,SEQUENCE_NO,ORDER_CODE,CONTRACT,PART_NO,ENG_CHG_LEVEL,NEED_DATE,REVISED_QTY_DUE,DEMAND_CODE,CLOSE_CODE,SCHED_DIRECTION,SCHED_CAPACITY,RESCHED_FLAG,ASSIGN_FLAG,PICK_LIST,WORK_INSTRUCT,PROJECT_ID,ACTIVITY_SEQ,CONDITION_CODE,ALTERNATE_COMPONENT_USED,USE_COST_DISTRIBUTION,MULTILEVEL_REPAIR,CANCEL_REASON,PARK_REASON,STATE    Ref Id^Order No^Release No^Sequence No^Order Code^Site^Part No^Revision No^Need Date^Revised Qty Due^Demand Code^Close Code^Sched Direction^Sched Capacity^Resched Flag^Assign Flag^Pick List^Work Instruction^Project id^Activity Seq^Condition Code^Alternate Component Used

We are exploring the use of the service quotation functionality. One of the fields we wish to populate is the ‘Co-ordinator’. I understand we could use templates to set this to a specific value for each base profile. Is there a way we c an use templates, so that when the user creating a service quote creates a new record, the co-ordinator field is populate d with themselves as the co-ordinator.

Hi,We’re currently going through the process of updating our FSM 5.7 environments from Patch 5 to Patch 11.One thing I have noticed is that the password field on person screen now appears NULL even though the masked value is in the database.This is Live 5.7u5 This is UAT 5.7u11 Is this by design? We have a few web based processes now looking up the password field via a hierarchy select to allow that process to act as an post data as the user. Unfortunately when doing the person select even though the password attribute is in the select its not being returned in the response. I have been through the release notes and cannot see anything related to this. I can see new functions being added to the Admin Role (EDITPERSONANY and EDITROLEANY) that’s pretty much all in the notes. Any assistance would be appreciated.  Regards Ady

Hi,I created an external file type copying ExtSupInv and when I upload a file, it gets deleted from the file location.How do I stop this from happening?I am using APP10 UPD 5Thank youPamith

Hi.Our technicians often start work from home and therefore to adhere to our data privacy obligations I would like to mask the GPS address data for a few minutes after accepting a mobile service job. Is this possible through Geofencing and if so how would this be setup in FSM? If not, what other solutions exist without switching off GPSRegardsKeith

Hi all,I would like to add the field Coordinator from the Purchase Order header in the menu Project Miscellaneous Parts. I have experience with adding Custom Fields with Implementation Type ‘Reference’ but not with a SQL statement. And since there is no possibility to add the field via a reference, I will need a SQL statement to do so. I tried some things but I was not able to get it right.I would appreciate your help!We are on APPS10 Update 7.  

Does anyone know where the setup is for the RMB/Send Email option in a Supplier Invoice/Posting Proposal (Apps9), please?  I’d like to be able to change the text/add more fields if possible.Thanks 

Hello Techies,I want to upgrade our on premises TAS initially installed for IFS Applications 10 UPD5 to UPD8.what is the best possible and recommended way to upgrade TAS installation? I have tried getting the latest installation package for UPD8 and running the installer but I can not proceed further after entering  database details due to an error  (prepare TAS and all pre deploy database scripts have executed without any errors including necessary permission grants and tablespace creation)TIA!

We are getting performance issues with java.exe taking 99 percent of the CPU on the application server and using 6GB of RAM. Does anybody else see this happening? Should I manage the HEAP differently?

Hello, I’m looking to see if it is possible to generate a Streams notice when an IFS Error Message occurs. Specifically, I’m looking to build an alert for the Insufficient material error message when attempting to Ship WIP to a Supplier. Any help would be greatly appreciated. Thank you. 

We are getting the following error frequently in the smart client application after entering the login credentials.Error: Server has not responded in the past minutes.Kindly may i know the reason for the above error.   

Hi All,When I try to accept the Service Quotation which is created from a PM Work Order (Work Order generated from PM Action) getting an error as ‘It is not possible to modify object for a work order generated from a PM action.’ Any idea? Or is it Service Quotation can’t be used for PM Work Orders?ThanksBhaskara

USD is the only currency used.  Why would I not see this error during proposal or pay order creation?   What does this mean in a one currency configuration?

Hi, I am unable to see List of Values(LoV) for any of the reports I run from IFS Aurena/Order report. I tried one of the the Example BR reports and an Operational Report as shown in below screen shots. Does any one know what is causing this behavior and tell me how to make LoV visible in IFS Aurena?     Thank you!

Hello All, I have notice what appears to be a latency issue when users are executing IPAP for any given part. When a user runs a search for any part, there is a 2-3 minute delay before the IPAP results are returned. There do no appear to be any long running calls in the system, and there are no scheduled tasks running. It appears to be impacting any part, and seems to be getting progressively worse. I’m not sure if there is a setting/configuration to check, or if something may be misconfigured. Any insight would be greatly appreciated. Thank you.

Hi, How can access old webinar videos?for ex; https://community.ifs.com/events/ifs-apps-10-ifs-projects-overview-demo-46 thanks. 

Is there information available that describes the installation process of IFS Applications 10? I have installed APPS 8, but with the architectural change in APPS 10, I assume the installation process is not the same.I am specifically asking for the installation detail in a Linux environment with an Oracle database.

Can you please explain why each and every time I try to login to the community my current password is not recognized meaning that I have to send an email regarding a password change? Once I change the password the next time I login the system informs me that my credentials are invalid and I’m forced to repeat the password change process all over again.ThanksAlan

System:  Apps10 Is it possible to create a shortcut that will run the Quick Report (Crystal Report) displaying the parameter screen? Thank you.

Hi all community,I’ve a client that wants to have the completed and canceled jobs in the mobile for the current day. For my understanding the normal behaviour is to remove these ones immediately from the mobile and we have a configuration to set what is the status that we don’t want to see in the mobile device.Is there a standard way to do this? My idea was to filter this in the sync rule, but I know that there is a limitation on the xml query to use date/time fields.Thanks, Regards/Fernando 

Hi,I would like to add a profile picture to all my employees.How can I do that without having to do add them manually?I’m on IFS 9