Solved

I’m attempting to set up Crystal Reports 2016 so I can connect to the IFS Oracle database (Apps 9). I’m using Oracle Client 12. Firstly, I have not seen anyplace where it is specified the normal tnsnames.org file location for Oracle Client 12. Everything says “ORACLE_HOME” (which I understand means whatever the home  directory is not a directory literally named “ORACLE_HOME”) /network/admin. There is no network OR admin folder in the Oracle directory. To use SQL Developer, I don’t need that anyway, because I can just directly load a tnsnames.ora file. But then Crystal reports… I have googled seven ways from Sunday and cannot figure out how the heck to associate the TNS file with Crystal Reports. When I go to “Database Expert”, I have an option for “Oracle Server”, but no matter what values I use (and I know they’re the correct values b/c I can connect with them in SQL Developer), I can’t connect.   No one here is very savvy at this so there is no one I can ask. Help! Thank you! 

Hi, How do we set the status “Scrapped” on Design Objects? When we try to do that, we get the message “This state change is not allowed when the operational status is In Operation”.And the Operational Status seems to be read-only. Thanks in advance!

Hello,Hoping someone can point me in the right direction.I have created a Workflow and would like to deploy to screen so it launches on a button click.How do you do that?I can see in the FSM Reference Documentation the following: Button. You can create a button to execute a workflow using the UI Designer. You add a workflow button to a screen customization and then attach one or more workflows using the edit workflow group feature. You can run a new instance of a workflow or complete a workflow instance that is preserved.  I cannot see in the UI Designer, or other screens anything referring to an ‘edit workflow group feature’. Any pointers on this would be greatly appreciated. RegardsAdy

I am getting the error below when creating a Project Invoice off of an Invoicing Plan.  It doesn’t happen on all customers in this company, and the ones it’s not working on are being invoiced through the regular Customer Invoice process in Production.   Any ideas what to check?  

Hi all,I am trying to set up the Onboarding Assignment Configuration and have assigned one Onboarding Program Template to be triggered on only Employee Category. I have placed it in the top of the list which should meen that this template should be choosen first if there is a match (In this case it should be triggered if Employee Category is equal to Konsult).But in New Employment assistant IFS pick the second one in the list. Does anyone know if this is a Bug or am I missing anything in the configuration-page?Best regards, Josefin

Hello all, I am currently looking into a way to create an Event Action to notify a user via Streams that a Routing is approaching a Phase Out Date. I’m not quite sure how to do this, as there does not appear to be a way to trigger the the Event. The Phase Out Date would already have the date and it would not be updating, simply lapsing. In the screen shot below, Ideally a Streams notice could be triggered to send 7 days prior to 3/31/2021. Any guidance would be greatly appreciated!

Hi! Can anyone help me with this?A customer have developed a custom inside Business Opportunities form that points to a Aurena survey page (example: https://XXXX.com.br:56090/main/ifsapplications/web/assistant/EmpSurvey/Survey;$id=SurveyId:LAF_COM_DIAGNOSTICO_,CompanyId:01...)When they open this URL ‘internally (using IEE) we get the error below. when  we try to open it ‘externally’ using our own browser, it opens without any problem.Is it possible to open Aurena pages inside IEE? We’re running IFS V10 UPD9 and I’ve set Edge and Chrome as default browser (and Aurena is supported by them) and could not solve this problem.OBS.: Internet Support Center page opens normally inside IEE.Thanks!

Hello, We’re running the IFS Change Document Repository process in IFS Apps 9. In the ‘Move from Repository’ dropdown, it shows only those repositories that have status set to Usable. Similarly, in the ‘Move to Repository’ dropdown,  it shows only those repositories that have status set to Generating. What is the meaning of a Usable vs a Generating repository? 

Not sure what triggered this but all the lights in the monitor schedule screen have turned red. If i click Run Now they will run and generate the appropriate results. However we need these to run automatically as scheduled.Made sure all appropriate services were running on the server.The “Next Run” shows as yesterday Appreciate the help!   

Can we add drawings (e.g. specification) in Parts so that we check them while raising Purchase Order and also send them along with Purchase Order to Supplier? 

Hi,Can we make use of the response from foreign system captured in integration run log without storing in FSM server?A quick answer is really appreciated.Thanks & RegardsDeepak Kumar

When we search on screen  the result data can be changes and saved there only.Is this possible ?

I want to copy a file that’s in Aurena (actually it’s in THOR) to a local directory.  But, I  am not seeing “Copy File” functionality.  Did it go somewhere?  I’m also not seeing this in a standard version that’s in a customer’s database.

Hi All,I am recently involved to setup some 21R1 configuration in various environments. When setting up I encountered various issues such as not knowing which projections to be granted in order to external clients to work, most of them are IAM clients. Which projections to be granted, information was passed by the Product Development teams which helped us. But is there a way to exactly know which projection should be granted so that the external clients would work. e.g. AdvancedPlanningBoard, MaintenancePlanningBoardIntegration I think in Aurena client we can search by Projections by Navigator so inside the client if something isn’t working, we probably can grant these projections to a specific permission set so the purpose is achieved. 

is there a way of only showing certain document classes for certain views? For example when creating an expense and you attach a document it only shows the document class you have set-up for expense receipts? Thank you.Nikki

Hi, our customer has a requirement to generate a rework order(shop order) in IFSinside the rework order, (1)It should indicate which component need to be dis-assembly(2)And record the actual dis-assemblied Serial No and re-assebmly Serial No(3)And record the time and cost. In IFS, is there any function can meet this requirement?  

What is the easiest method to create a full access Permission Set(similar to IFS_ALL in IEE) in Aurena? I am hoping there is easier way than granting access to all the Projections.The goal is to create a permission set with access to everything in Aurena.Thanks in advance!

When we copied our Live DB to Test DB the crystal web service stopped working due to incorrect password IFSSYS password. Is there an easy way to change the Crystal Web Service password? Would I need to remove and install the Crystal Web Service again? Thank you.  

Hello,I’ve edited the Service Contract client report and added a Version parameter because when we use the Print button in the Smart Client it will include all versions of the contract and not just the one we’re looking at.If I run the report from the Reports screen everything comes out as expected.  If a Version was specified it only shows the one version in the report, otherwise it will include all versions.Now I’m just trying to figure out how to configure the print button in the UI Designer to pass contract.contract_version as a parameter along with contract.contract_id to generate the report.Any suggestions?Thanks!

Hello all, I’m attempting to setup a scheduled task to generate calendar based PMs and I’m having an issue setting up a date range. I would like the task to generate PMs for the upcoming week, so as not to create numerous unnecessary Work Orders. When I tried to specify  a variable as I would in other fields, I received an error that I could not use that expression. My question is how to specify a rolling time period for generation? If you did not do this, would it not create numerous Work Orders, essentially for the entire Maintenance Plan?Any help would be greatly appreciated! 

I have setup LDAP integration and created users from my A/D system .All the settings are correct and I can see users in the “users” list and on the “Oracle” users list.All users are active and enabled.However, when I test a user account, the message pops up stating “Invalid Login Details”.I have expired the account, enabled the account and reset the password several time, but am still unable to login. But, when I create a user from scratch in IFS, this logs in successfully. I don’t get it, can anyone help please?

We utilize EDI to receive purchase orders and send invoices for several customers.  We now have a customer who is configured to also utilize EDI for purchase orders and invoices but they do not want to receive credit invoices by EDI they want them manually sent.   At the customer record we have the message setup configured for message class INVOIC and its set to the default. We thought by just unchecking the Method Default IFS would allow us to choose to print the invoice or send the invoice but when the Method Default is checked we can only Send Invoice  which sends it by EDI and prints it storing the PDF in the report archive.  When its unchecked we can only Print Invoice only which actually prints it out and stores the PDF in the report archive.   Do anyone know who to configure IFS so we can choose to Print an invoice or Send it by EDI? Regards,William Klotz

How do I set up Authorizer Roles in SIWF.   No Chance to click the + key

When You make an update in IFS through an excel, is it the possible to overwrite the currently filled value? e.g. We are working on an excel to update the Customs Stat No in the part number records in IFS. We plan to upload the excel in IFS and thereby update the Customs Stat No for all parts in IFS. For the new value from the excel to be updated on the Customs Stat No field in the Inventory Part, does that field has to be empty in IFS? Or can the excel’s Customs Stat No overwrite the old number?

I want to see more details in the drop down menu for few of my LUsIs there an way to update record selector for the default LUs ?