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Hi,

The issue comes when printing the Bold ‘5’ characters. The BOLD character '5' is coming out as a square. It’s coming when using the language Chinese. This is how the font mapping looks;

 

I had a doubt whether this is due to the font SimHei, which is used to map with Arial. Will this be a result of not supporting font properties (Bold, Italic...) by SimHei? The version is IFS Applications 75 SP6. But the issue is, it only display squares for Bold ‘5’ character. Also the issue will come time to time and it’s automatically fixing according to the customer which is strange. Could you please help me to solve the issue? 

Is this something related to font mapping or font installations? Or could this type of a situation occur due to some issue in the middleware? Or is this related to cache?

Thanks and Best Regards,

Thilani

Hi Thilani,

This can be due to Oracle Language parameters or the Character Set.

Similar kind of situation has addressed from solution id 194270 and  194270.

Please refer them.

Cheers,

Thilini

Hi Thilini,

Thanks a lot for your reply. But I was unable to find the given solution id. It says ‘No data found’. Could you please resend the solution id or bug id?

 

Thanks and Best Regards,

Thilani

Hi ,

I am not sure why you cant see the solution. 

 

 

Bug ID refers here is 97835.

Cheers,

Thilini

Hi Thilini,

Thanks a lot. I’m able to view it now. Hopefully this will help me a lot.

Thanks and Best Regards,

Thilani

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