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Receiving part in RMA

  • October 5, 2021
  • 1 reply
  • 228 views

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Hi, I have a part which was not tracked by serial at the time of issue, later it got tracked by serial in the system. Now i m trying to return the part which i issued without serial. system is raising error that system requires unique serial for each line.

when i put serial system raise error saying this serial is not registered in part catalog. 

how can i receive this serial tracked part without registering the serial at the time of RMA receipt, and then to identify its serial from inventory part in stock.

 

Thanks 

Best answer by Vimukthi Mahakumbura

@absabir ,

Please check the possibility of below checkbox in Master Part,

 

1 reply

Vimukthi Mahakumbura
Superhero (Customer)
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@absabir ,

Please check the possibility of below checkbox in Master Part,