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Is there a available REST API we can use to authenticate IFS user. Basically give ifs user id and password as basic auth and check user is a valid ifs user or not. I’m using App10 UPD9.

Can we impliment the drag & drop functionallity to add files in attachements in Customer Support Orders in Astea v15.3.3 ?I refer to the functionallity used in your support portal. 

Hi , Can I add a one of invoices to a mixed payment as an attachment

Hi,I need to modify an information source, however once created there is no option to move it back to draft status so it can be modified or deleted.I have looked in all the info source related pages and can’t find anything.Many thanksRodolfo 

Hello,  Trust we are doing fine.  For our system incident management we are using Case Management Module. Is there any way to collect client evaluation of their case resolution in IFS?  IFS APP 10, UPD 7 We will like to have something like this. To be send to user at Case completion.  Thank you for your feedback.  Best regards  

Hi Community, I migrated SSRS reports from VS2013 to VS2019 for IFS10 upgrades. I installed extensions required by Visual Studio 2019 in order to connect with IFS Oracle Database which includes, Oracle Dev tools for VS2019 and ODT.NET.I am able to test connection with the Report Server. However when I try to preview the SSRS report (inside Visual Studio) I receive this error:  Has anyone encountered this issue before? 

Hi, Why isn't the invoice showing up in the posting proposal window for  " I'm the next authorizer"  screen for the substitute authorizer?The following basic data has been set up.  Has logged in by the substitute user id: alain  Best Regards,Yoshini

Hi, I’m working on the balances. I have a balance with a max limit of 16hours (B-OT4-D), whenener we exceed this limit, i want the excess to be added to another balance (BAL_ACCR)   When we book on the proper wage code after exceeding the limit of 16, it creates this “Balance” line with -8 however it does not affect the 2nd balance BAL_ACCR setup of B-OT4-D I tried also with an accrual on the wage code. The accrued wage code appears on the timesheet but the balance connected to this wage code does not get updated…I don’t understand what setup I’m missing.Thanks in advance  

Hi, does anyone know if it’s possible to create a custom menu like below:  Full length of the URL is:ifsapf:frmAvailabilityPlanning?EXTERNAL_SEARCH=CONTRACT%3D{&CONTRACT}%26PART_NO%3D{&PART_NO}%26PROJECT_ID%3D%23 This works fine and takes the user to the following window:  However, I would like the user to land on the tab named “Tillgänglighetskontroll”. Is this possible? If so, how do I change the URL so the user end up on the specified tab?BRJonas

Hi all,  I have a customer order that has two charge lines.  Only one the top charge type is appearing on the Invoice operational report. I am using the stock IFS fields for the Charge_type and Charge_Description on my report. Is there a way for me to show both on the customer invoice report? Thanks,  Eli Williams

I created a new “User” and setup the “Person” and created a “Coordinator” and assigned to a group but the coordinator will not auto populate on the customer order screen. We have other users that auto populate their coordinator when creating a customer order but not this new user. We upgraded to APPS10 UPD11 4 months ago, is it different in APPS10?What am I missing?  

Hi,USING APPS 10 UPD12 - MWO MAINTENANCE 10 - 10.13.1360.0 after press complete button on mobile, fill out the fields, fault desc, Error cause desc and Performed work, the info does not sync to IEE and there is no transaction failed.  If I fill out those fields from debrief screen, it works well.Any ideas what may it be?Tks

Hello,I can't seem to attach documents in the purchase order lines of the B2B portal.The "paperclip" is not present in the lines:  But it is present in the customer order lines:   Is it necessary to make an additional parameterization? Is it possible?Thanks for your help! 

Hi, We are moving to Aurena from EE - Apps 10 UPD12. Our environment is cloud hosted by IFS.We traditionally send supervisors to the absence calendar when reviewing an anuual leave request.We have found if we link to the year view, the current month is “Selected” in some way and is greyed so you can’t see any leave in that month.If we send to the month view, when the manager clicks on a confirmed leave, the visible button in the dialog is “Cancel Confirmation” when it would make more sence for it to be “Approve” which we can access by clicking the 3 dots.When you click on Confirmed Leave.Is there a way we can  adjust the order of the buttons so that the Approve option shows as a button?We don’t give supervisors the “Cancel Confirmation” action anyway but the button is still there.

Dear Community!Passwords for IFSAPP, IFSSYS, IFSADMIN and IFSPRINT had been changed on the system. After this, the MainServer tells me the following"fndbasXA_main": ORA-28000: The account is locked Which account is this? As I can see from the DB, no IFS necessary accounts are locked. I already restarted the MainServer and then the whole IFS MWS.No change.Which account is this??? There is no hint for that.Kind regardsTobias

Try to delete a site immediately after been created. Error appears "The Company site xxx is used by 1 rows in another object (Site)." This is impossible since the newly created site is not used for anything. Please try to replicate the example and look into the issue.

HiWhen i Create an event action with the type of email, can I define an image or define a png file as a logo in the body text? 

I have a Lobby page with Customer as one of the page parameters. My Lobby also has an element that jumps to Not Pick Reported Pick List Lines page. I want to jump to that page with filtering of the records using Lobby page’s Customer value.In the element parameters, I have defined the Web URL according to the IFS documentation guideline:page/NotReportedDetailedPickListLines/List;$filter=ReceiverID eq $Customer$Here is the documentation I’m referring to:https://docs.ifs.com/techdocs/Foundation1/045_administration_aurena/220_Configuration/800_lobby/850_lobby_navigation_guidline/default.htmBut when I click the element, it jumps to the correct page but the Customer value is not passed at all. Instead it is just $Customer$ Any tips what I should try next?IFS Aurena framework version: 10.13.19.0IFS Aurena client version: 10.13.120.0IFS OData provider version: 10.13.1.0

Hi everyone,  i have this issue i create a custom view in IFS Developer Studio then i deploy and i see the view in DBBut when i try to reference this view in IEE i can’t see, the view How can i fix this issue for can view in IEE, ?? Thanks for the Help´.   

Hi everyone, i try to reference a view for LOV of Custom Field, but Doesnt  work and displays this error Thanks for the help Regards

Hi all,In IFS Cloud 21R1, I am looking for the required set up to make visible planned working time for a person resource in "Allocate resource" page.From the legend, I can see color codes corresponding to Calendar Details so it should be possible to have them displayedWhat I have done so far :create a day type dependant schedule in HR and assign it to the employee with time base = generated results the employee is linked to a resource with “use of HR schedule” activated I executed 2 background jobs : Generate Timrep intervals and hours + Generate calendar for Gantt I selected the option “Show working time” in the settings of the “Allocate resource” pageAnd yet I have a grey line throughout the day : What am I missing ?Is there anything else to do ? Thanks for your helpLénaïc

Hi I tried to create the preliminary year end and i get the following error message I checked the authority class and my user has full access. I also checked the period 2021 and 2022 and all the periodes are still open. Period 0 and 13 exists for both year. I can also create the premliminary year end for 2022 and 2023 but just not for this year any idea how to solve this issue? Best RegardSophal

Hi,Is it possible to prevent all emails being sent in Apps10? That includes from Statement of Account and from the Print Dialog screen of of Project Invoices etc.(everywhere basically)..

There is a supplier invoice with several rows that are to be posted to different code combinations with different authorizers.Should it not be possible to authorize your own cost postings in the Posting Proposal window without having to wait for all other invoice recipients to post their costs? 

Hi Team,I would like to know is it possible to control the access to the custom field in the MWO through user roles and rights.Business Requirement: As we are using the MWO to handle all different type maintenance work & services, some custom fields are not necessarry to be visible for all the mobile application users using MWOIFS Version : APP10