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Hi, Currently we are using IFS Cloud 21R1.Please suggest the upgrade process from IFS Cloud 21R1 to 21R2. Regards,Srini

Hi community,Product: App9 - UPD16 A customer has 24/7 service globally and they are scheduled to run Refresh All Inventory Parts twice a day. It’s running for 2+ hours sometimes (not identified the situation). Usually it runs within 10mins for them. Since they have many mobile users connecting to the system during the same time period, and since the job locks all these user sessions, the system run out of the connection pool and goes down for all users. Question:Can this job “Refresh All Inventory Parts” scheduled to be run based on site? So that they can schedule few jobs where each job runs in off-peak time for each site. Appreciate any inputs.

Hi all.I’m testing the APPS 10 UPD12 - MWO MAINTENANCE 10 - 10.13.1360.0 and I’m trying to see the signature from the survey answer.In Aurena they appear.It’s a CLOB type but I can’t see it from plsql. Neither in crystal reports.   Could anyone help please? Tks

Hi all.Could someone know if it’s possible to a maintenance plan of the “children” objects based on codition of the main object in structure?E.g.: I have a pump that works by hours.But bellow the pump, there are a couple of components that each one has a pm action.I need to generate work orders based onde the hours measured registered in the pump, and not in the components.if it’s not possible, I’ll need to set the parameter hour for all components and replicate the hours measured in the pump for all of them to have a maintenance plan.tks a lot

Hello Everyone! One of our customers has encountered a scenario where cancellation of vouchers doesn’t follow the Approver Assigning rule though they have set two approvers for approving vouchers through the Approver Assigning rule when cancelling an invoice by an end user. Is there any setting that would enable the approval for cancellation of vouchers to follow the approver assigning rule? BRGaveshi

Hi all.Which permission set should I give to user to let use Business report in Excel?I Already installed the add-in and give access to the information source needed.But after login, the user has the message: Note: Using my user I can login and run the report. but I have access to all permission sets.  Tks a lot

Using the ODATA Rest API we are trying to make a batch call with 2 operations in the same call.Insert a new record in the calendar exception Change task statusWe have used an incorrect task status value to ensure the call fails but even though this call fails the 1st call is successful and not rolled back. The operation in the change sets should be atomic.  Request :--batch_d3bcb804-ee77-4921-9a45-761f98d32029--changeset_77162fcd-b8da-41ac-a9f8-9357efbbd621Content-Type: application/httpContent-Transfer-Encoding: binary POST https://tsrvwapp1497.tdk.dk/IFS_T2FSM_Application/odata/person_cal_except HTTP/1.1Content-Type: application/jsonContent-ID: 3 {    "person_id" : "A72033",    "exception_type" : "DRIFT AF BIL",    "start_dttm" : "2021-10-24T13:12:42.7997002",    "end_dttm" : "2021-10-25T14:12:42.7997002",    "modified_by" : "A72033",    "created_by" : "A72033"  } --changeset_77162fcd-b8da-41ac-a9f8-9357efbbd621Content-Type: application/httpContent-Transfer-Encoding: binary PATCH http

HiI have made a Profit & Loss report in IFS business reporter, only with actual figures.Now I have created a Budget version with some test budget data, which went OK, but I have problems getting them included in my P&L report. I want to make columns with Actual Data, Budget data, Deviation.But I can’t figure out how to include the budget figures in the P&L report. I can’t find any budget measure, no measure to select budget version etc.Are there no budget figures in Business reporter? ThanksSøren

Hello, We are trying to access the Middleware Server Admin Console to get information to set up Open ID Connect (client ID, Secret).Do someone know how to access this Admin Console (we are on IFS Cloud 21R1 and are hosted with IFS Managed Cloud) ? Regards

Is it possible to reschedule a single past due shop order?If we use the following option, then we have to reschedule all the past due Shop Orders belonging to a Site.Customer requirement is to reschedule specified past due SOs.  

Hi Everyone, Error: We have an error in mobile app: ERRINV: The "Resource Activity" has already been removed by another userIt happen when user try to accept the task by mobile. The problem is that not happen for every accept task, but it happen every day.

Pls share the step how to do the clustering of IFS 10 batch processor.

A query is taking more than 1 minute to execute.as a result lobby element is showing a timeout error(as shown below), is there any possibility to increase the refresh timing of IFS lobby page? If yes.. please guide me.. Thanks in advance. note: IFS 9 -lobby 

Hi,Please refer to the consolidation structure below.The Consolidation Structure I           Consolidation Method: Equity Majority & Equity Minority  The Elimination rule was not picked up when we ran the consolidation for a month. As a result, there are unclear balances in the intercompany accounts. However, if the structure has used the consolidation method "Equity Majority” only, the elimination rule will be applied. Please see the screen prints below for more information. The Consolidation Structure II  Could you please explain why the elimination rule wasn't being picked up when the structure has used the Consolidation Method including both Equity Majority and Equity Minority (In the Structure I)? Thanks in advance!Best Regards,Yoshini

Not able to run IPR, I am new to the set up I have run the IPR along with demand planner. However currently there is no demand planner set up. I doubt it is not be possible to run IPR without demand planner. any documents related to setting up IPR/Demand server please provide as most of demos shows what happens once it run.Site level/Company level IPR is onThanking you in advance!

When printing an earnings statement, no leave is printed for employees with the employee group 'marginally employed'. For the employee group 'salaried employees' everything is printed as it should be.Everything is identical in the settings for both employee groups and no employee group is excluded in the source code for the receipt.Does anyone have an idea what the problem could be?  

Morning all,I’ve recently had a request to delete subsequent approvals if a specific approval has been rejected. e.g. below: If the PROC REVIEW Request is rejected then the 3 approvals below would be deleted.I’ve managed to create a custom event as per below, which executes a package to handle the removal:SQL Package:   PROCEDURE Remove_Supplier_Approvals(i_Key_Ref VARCHAR2) ISPRAGMA AUTONOMOUS_TRANSACTION;   -- p0 -> __lsResult   p0_ VARCHAR2(32000) := NULL;   -- p4 -> __sAction   p4_ VARCHAR2(32000) := 'DO';   /*Created by RK to automatically remove values from the approvals screen*/   cursor GET_DATA ISSelect distinctOBJID,OBJVERSION from approval_routingwhere LU_NAME = 'SupplierInfoGeneral'and KEY_REF = i_Key_Refand description in ('Supp Reactivation - Acc Payable Review','Supp Reactivation - Procurement Confirm','Supp Reactivation - Reactivate Account')and APPROVAL_STATUS is null;BEGIN    --IFSAPP.Language_SYS.Set_Language('gb'); -- This requires logged in user to have privi

Hi All,  I am doing some configuration with a PSO instance that is Integrated with IFS Apps 10.  I have configured the ARP to broadcast to Apps and that seems to be working.  When I apply changes to a ROTA I see the message posted message to IFS with the changes, but it doesn’t seem that APPS is doing anything with this ARP data.  I have changed locations and start and end locations for a particular shift for a resource in my ROTA, and I see the XML in APPS but I see no changes in APPS or in PSO.  Am I missing anything here? Limitation of the PSO and APPS integration? ***Note, the resources that are in ARP exist both in APPS and manually created in ARP (with matching ID’s).

After upgrading from IFS10 upd7 to upd11 last weekend, we have seen strange things in othe HR module. Have anybody else upgraded successfully without issues in the HR module?We have a rather complex matrix organization structure,, where organization access, position access, and role based access are in use. To mention some of the things that have occurred:Employees that have had a manager position earlier, have been reinstated in that role with end date 31.12.9999 We have trouble setting manager roles when they are not hierarchy structured (worked fine in upd7)  A Persons that never had a manager roles for another person, suddenly became manager . We haven’t found the reasons for this, but suspect that there are challenges in the upgrade scripts.  Other than this upd11 is very nice! Aurena is superfast compared to earlier updates.  

Hi there, Is there a way to re-process a notification which is in waiting state? I have an issue with my notification, it had an error where the recipient had @@ signs. So it gave me Error while sending data... Caused by: javax.mail.internet.AddressException: Domain contains illegal character I have since corrected it. I have suspended a message and resumed it but it went to the same state. Notification is triggered by custom event when project is marked started. Is there a way to re-try message? 

Hello By default anyone who is not “HR Application Manager” loses access to terminated employees. We have a scenarion where employee is already terminated, but we need their supervisor to authorize working hours one or two weeks after. Is there a way to grant supervisor access to this type of employees, the ones that are already terminated but have remaining authorizations. Also if there is such access can we limit its valid to date to last only for a few weeks after the end date to the employment? 

Hello, could you please help why supplier cannot see document on B2B Portal?Document Basic Setup is done, Supplier account is in Doc Class which can View related Document. Document is attached on Order Quotation Line.But no visible in B2B Portal by Supplier.Thank youMichal

Hi, I am using FSM and PSO and would like to show the customer name and contact details in PSO which in FSM are in the request_contact or task_contact either as a additional attribute or in any other manner. Does anyone how I can map the same? In the FSM additional attributes mapping I cannot chose the task_contact or request_contact entities. I can create a BR to copy this information over the a request / task user_def and then sync that to PSO but is that any other way this can be achieved ootb?  Regards,Abrar

Hi,what is the possibility of a restricting only one column from a row to a user.As a example,     I need to hide  'Over Delivery Tolerance' column(purchase order window->Line)  from user A.    Can user permisson be limited to prevent usage of this column ?

Hi,I have an issue where the project -> demand-> misc.parts -> planned cost is calculated based on the company tax even though the project tax is already set to 0. 1. Company tax is set to 5.5% (address tab)2. Project window -> address tab -> the tax is set to 03. Project window -> demand -> misc.parts -> added a new line with a purchase part-> once saved the planned value is calculated with the company tax Tried the same thing in core but I was able to get the planned value without company tax.Any suggestions on windows/fields that I should check to identify possible setup differences ?