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Hi,I’m trying to connect IFS MWO Service (Windows) app for IFS 21R2 cloud. Managed to complete required basic data setup and granted required permissions. After entering user credentials and trying logon, get below error message. My user has following permissions,Is there anything missing?Best regards,Indika

Hi There,I raised invoices in Jan 2022, but the invoices has “printed” status instead of “Postedauth” which are not posted in system.I also added voucher type F for sales invoices, how can I post the invoices please? Thanks,Claudia     

Hi All,I wanted to add another condition to an existing crystal report, so I have created one new view which includes those existing views.I tried to update existing views using Set Datasource Location, because I wanted to keep the same layout. But it doesn’t remove the previous links between those views.Is there any other way to remove previous links?  Thank you!

My customer has identified a field that was removed in UPD 12 (they are on UPD 10 right now) and are planning to go to UPD 14 soon.  They want to know if the field that was removed in UPD 12 has been put back in UPD 14. The field in question is in the below image.  Any superstars (or mere mortals) that can help will be appreciated. Thanks,  

We have over 1000 components needing the cost updating in the estimated material cost field- is there a bulk upload for this please?  

We use custom UOMs in Astea - to harmonize with ERP and national conventions. Almost all our products have UOM Stk. If we now try to do any changes to a product that has Serialization = Always we get the following error when trying to do any changes to the product: 

Hi allWe have one customer with more than 1200 sites. In v12.5, we could scroll through the organization three,m but v15.2 plain refuse to show anything. Any way to get around this? 

In report definition the Payslip has a Default Life Time set of 0 days, but as you can see in Report Archive the Expire Date is well over 5 years : Any ideas on why this is happening?   

Hi, anyone knows hot to add a new incoterm or delivery terms that isn't loaded in the list?

Hi,Customer’s finance team had noticed an issue on the GL Balance Analysis screen where the Attribute Selection fields are empty for Consolidated companies. The Attribute is a valid selection in the Business Reporter tool so we know there is an established relationship between the GL Balance set  to the Reporting Entity. Please advice if it is a configuration issue from the customer’s end so that we can make the change in our system.Please find screen captures of the issue below.  “Budget” will populate in Business Reporter without data.  Appreciate any clues to fix this. Best Regards,Thanushi

Hello,How can I see a IFS Business Reporter report in IFScloud. In IEE it was possible to see the reports in IFS with the setting 'IEE Feature for Previewing BR Reports'.

Hello, The customer wants to change the sequencing of the lines in the customer order. For example, if we start with the line 10, is it possible that the second line has a number 20 then 30 ... (a step of 10)?Thank you in advance. 

Updating an existing address does not work:Current address Zoom in and change house number Upon save it changes back: The workaround is of course to create a new address, but it is a bit cumbersome.I also tested this in our UAT - and if I deactivate GIS it works (but we need GIS).

Hi All, I am attempting to prevent a user from over receiving a shop order qty that is greater than the completed qty on the operation steps. I have tried using Milestone Operation (on the first Op step) and also tried setting Operation Over Report to Not Allowed. However, I am still able to shop order receive over the amount that has been reported on the actual operation steps. Is there a way in IFS to prevent this behavior? Thank you!

Hi,We just implemented IFS10, but I am unable to add attachments into Travel Expense. I get no option for that:  Is there any projection I should grant?

Can we Customize the “buttons” in our UI’s ?As an example: in Internal Material Order you have to click ship to ship the material. But therfore you have to click the 3 dots and godown the list to select ship.It would be much more efficient if our employees could push a Ship button immediatly.(in v10 they can go on with right click, which does not work in v15)

Hello everybody,I want to developt a new event which reserve a lot in the table RESERVED_LOT_BATCH_TAB.How can I generate a new rowkey while inserting a new row? Which API do I need?  Thank you

Hello all,is it wise to configure IFS Cloud GIS Connections with Map Positions? Somehow I can’t make the connection between a GIS Object and a Map Position in the GIS Connections page.  As I understand the solution Map Positions are a different data set than GIS Connections or am I mistaken? Background is the administration of data in IFS Cloud, where Assets get a Map Position and now a GIS Connection to use the GIS functionality, as I understand the solution at the moment. Please advice or explain the possibility background for Map Positions to GIS Connections. T&RDADUDE

Very keen to know about new features of 22R1 Manufacturing module. 

Hi everyone.The attachment (media and doc) icon is not visible in mobile client?It’s enabled in workflow config.Could someone help how could I enable it?I’m using the latest version of playstore IFS MWO maintenance 10.14.1362 in IFS 10 UPD 12.Tks a lot 

Hi everyone.As I try to create a new work (request work that needs to be done or create work that I will perform or report work that I have done), the resource group is mandatory but the list is empty.The user is already in resource group.How could I enable it?I’m using the latest version of playstore IFS MWO maintenance 10.14.1362 in IFS 10 UPD 12.Tks a lot  

Hello, Our technicians have begun reporting an error message when closing a Work Order, or attempting to clock into a newly created one. No changes have been made to the Resources themselves. The only change to the system was an update to UPD 12 (apps 10). Any guidance would be greatly appreciated! They are all set to use the HR calendar: 

Is there a way to automatically set the order status to resolved after fulfilling all assigned activities without out manually going into resolve tab and ticking the resolved checkbox in astea alliance - v15? 

Hi all,is there a way to change the unit of means in inventory part? Is it usual that it differs from UoM in part catalog? Thank you

Hi,Is it possible to use ISO20022 payment format for employee expense sheet payments? Unfortunately I cannot find it in Apps9. Idea is to use ISO20022 which is already being in use to pay supplier payments but would like to use it for Employee payments as well. Please advise. Thank YouNimesh