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We are using the IFS FSM6 Application for our Field Service Operation in different Business Cases such as Telecom, Retail etc..It is almost an year since we Deployed and Go-Live FSM Application in LATAM Region (Brazil, Argentina, Chile, Colombia). Since then we are getting this as continuous feedback from our End-Customer to support Forgot Password option on Web Client Screen.Please suggest When IFS is planning to bring this Option for End-User to reset their Password.

Hi, one of our customers is having the above issue when the following test plan is followed. Is there any rectification from RnD for this?1. Go to Assembly and Disassembly product structure for an existing top position part (GE/00-00-00)2. Now the focus is to create a mismatch in the line item numbers in between Assembly Side and Disassembly side for the same part.3. Add a random inventory part with different line item numbers on each side. (E.g: Part LINEITEM5 with line item 100 in Disassembly side and 200 in Assembly side)4. Now add a new part (LINEITEM4) as a new structure position in serial structure template and enable auto transfer to manufacturing.5. Position parts will be added in the product structure with different line items in-between Assembly and Disassembly sides.6. Include these position parts in maintenance level structure of GE/00-00-00 (Maintenance level: LINEITEM)7. Now create an MRO flow, set the maintenance level in Disposition Work Scope, Release the MRO interim o

Hi All,We’re using IFS Apps 8 and want to change the ownership to ‘Company Owned’ from ‘Customer Owned’ for the Inventory Part: G-004614.As per our investigation, one can change/changes the ownership only if On hand qty is not equal to zero and if the Purchase was made incorrectly at the PO line or while issuing the parts in WO or Internal Demand orders viz. Material Requisition, MMR.This is a Serial Tracked Part and we’ve tried to change the Ownership at Part serial record screen.Attaching the reference document, any suggestions on the above step or approach will be much needful. Regards,Venkatesh Iyer 

Hello All, While printing the customer invoice getting the below background job error invoice is in preliminary statusPlease help mePrinting Invoice No 729644 cannot be processed. ORA-20124: Error.NULLVALUE: Field [CURR_AMOUNT] is mandatory for Inv accounting row and requires a value.    WARNING  

Hello,Open Project Deliverables Design window from Aurena. Go to Components tab. Select a record and edit it. Save the changes.I receive below error when updating a record or saving a new record in the above mentioned window.(Server Error) savepoint 'ORACLE_SVPT_93' never established in this session or is invalid. Customer is in APP10 UPD10.Any help would be greatly appreciated. Best regards,Devni

Hi Everyone , i have a custom field in aurena, that field has a Reference for another field , that reference works like a LOV, and i need add a Where Clause for This LOV, i stay in this configuration but doesnt work, if somebody knows if i skip a step or doing something wrong please help me  

“Note Text” field update and save causes query changes on screen view. This results in having to run the query after each save when making ‘Note Text’ updates to orders.We are currently running in Apps10.Are any other users experiencing this same difficulty, or is there a way to control the data that is being pulled after selecting save?Below are the usual steps taken.Search criteria is entered to filter down to Order, Release and Sequence No. from Shop Orders Material Planning screen (this typically includes a series of orders) ‘Note Text’ column is updated on the data lines Once saved, the data refreshes to only show the last Order number that was entered in the original queryBe advised that this is happening when one or more release or sequence exists for the same order number.Thanks in advance!

Hello Community, I have been reading several other topics about the same question I have. I was able to create the Application Server Task (Screenshot 1) and schedule the Database Task (Screenshot 2),When the database task runs the background job the result is positive => Status =(Ready)(Screenshot 3).However, the status for the Application Server Task is (Waiting) Screenshot4- and I do not receive the email.I was wondering if anybody from the community could direct me to the right path to fix the issue.My goal is send the quick report via email. Could you please insert screenshots with your answer? We are currently using IFS 9.  Screenshot 1- Screenshot 2- Screenshot 3-Screenshot 4- 

Hello, I need your help with something. I learned how to add custom fields to aurena screens. But I have a different problem.I did not understand the logic of the "For Persistent Reference Custom Attributes" part in the document below. When should we use this option? Is there a different document for "For Persistent Reference Custom Attributes"? https://docs.ifs.com/techdocs/Foundation1/045_administration_aurena/220_Configuration/200_client_configurations/150_attribute_configurations/default.htm   

Hello:We deployed a REST based IFS web service and when we test an app against the web server we are getting CORS errors. I can run Chrome --disable-web-security to get around it in testing but we need our users to use it on their browsers.CORS-Cross Origin Resource Sharing.

Do we have any method to change the default scheduling direction of shop orders from backward scheduling to forward scheduling?

Hi i currently work for a build-to-order manufacturing company that releases manufacturing shop order early in order to keep under utilised work centres business and resources busy, but do not process the whole routing which results large numbers of shop order remaining open in WIP.This does not seem to me as the right course of action and it negatively effects our internal KPI for manufacturing shops order closed within plan routing time.Does having large numbers of shop orders unfinished in WIP have any negative effects on the system regarding MRP and scheduling?regardsJamie

Are there situations where an external file load should not be used?  I have created/tested one to load a Closed Date on the Purchasing Into tab on a Receipt in our test environment.  It appears to work fine, rather than typing that date in manually, and has the desired effect of clearing the ‘leftover’ quantity received from the RNI report. Is there any reason why we shouldn’t use an external file load for this purpose: 

Hello Community,We are using IFS APPS 9.As a month ending user need to reduce the shop order cost present against WIP shop orders. How we can do this.We have Issued the stock from Inventory art handling-Issue parts but it wont work. Need your help. Regards,Deepak

It may be a poorly worded question, but just wondering if its possible

Have any of you faced below error when trying to create a payment order including an invoice connected with payment format CAMT53?  Thank you,Vindya. 

Hello,does anybody know the table or view name of the company and site?  Thank you

After applying the UPD13 in Sandbox, we cannot preview customer invoice reports.We did not modify the permissions.Any idea on how to resolve thisIfs.Fnd.FndSystemException: Explorer: An Unhandled Exception has occurred ---> Ifs.Fnd.FndSystemException: Unexpected error while calling server method PrintReport/ReportFormatRequest ---> Ifs.Fnd.FndServerFaultException: Failed executing statement (ORA-01031: insufficient privileges)

Hi,   I am trying to create a new layout for the report ‘Inventory Location No Barcode’. I am only changing positions and font size.  Original Report   Centered the Barcode and Location No   Report with the new layout. The barcode doesn’t appear. Do you have any tips on how to overcome this. Thanks & regardsChaminda

What is the functional reasoning behind ‘FIFO’ and ‘LIFO’ inventory valuation methods being applicable only with ‘Cost per Part’ inventory part cost level?

For the power BI , we are trying to establish connection  from sql server. while connecting Apps10 DB from sql server Analysis Service. We are getting the error message as follows. ORA-28040 -- No Matching authentication protocol.Any idea.

Hi,I want to write a plsql script for a quick report with using ampersand symbol, “&”, as a character in the where clause in the code. But when run the report it gives me the error “Invalid member name.”  How can I solve  it? Thanks You 

Is CRP run in parallel or before MRP is run? After running the CRP functionality, which windows can be used to view the results?

Hi, I am having this issue:Charges are existing, but not visible. The right mouse menue is opening and at the bottom I can see the totals.The View and API rigths for CUSTOMER_ORDER_CHARGE are granted, but I have no clue, why the header and line with freight cost is not visible.Thank you for any input.Regards Martina   

Example SV - SV2111120006Please investigate why calls are disappearing from dispatch console after they have been invoiced.I rely on visual history on dispatch console and I believe after last server reboot if a call is invoiced it disappears from dispatch console.In the attachment you can see call is visible that was completed in the morning today but after I invoiced it has disappeared.I invoiced the call to check this was causing the issue.