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Data not loaded - just for 1 user - locking record?

  • Jun 20, 2022 2:16 AM UTC
  • 1 reply
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Hi All,

We have a very strange case where data not loaded / very slow loading in “Terminate Employment Logs” just for 1 user. No impact on other users.

This user always used to manage this data thru this window so it is not a data access or permission issue .

 I believe it is related to locking record issue because it is keep turning and waiting  …

If I restrict the search just for 1 record , it will end up populating this record after 3-4 min … any suggestions will be much appreciated 

 

Best answer by NMALKI

the issue end up because of a custom field that just this user added it on his screen other users didn’t add it.

this Custom field was not loaded properly and caused the issue.

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  • Author
  • Hero (Customer)
  • Answer
  • Jun 20, 2022 9:49 PM UTC

the issue end up because of a custom field that just this user added it on his screen other users didn’t add it.

this Custom field was not loaded properly and caused the issue.