I have a customer asking if and how we can combine ESM service orders on one customer order post invoice preview change? I’m sure there’s a simple way and we didn’t lose that ability but I can’t figure it out.
Hi Jerry,
I think this function should do the trick:
Use this dialog to invoice the services provided on a specific site across all work orders for a particular customer. So far I know it is now possible to invoice per WO (use RMB in Report in Work Order) or invoice all sales laine for a specific customer per Site. I am not sure if it is possible to make a specific selection of WO’s.
Does this help you?
BR,
Robert
Hi Jerry,
I think this function should do the trick:
Use this dialog to invoice the services provided on a specific site across all work orders for a particular customer. So far I know it is now possible to invoice per WO (use RMB in Report in Work Order) or invoice all sales laine for a specific customer per Site. I am not sure if it is possible to make a specific selection of WO’s.
Does this help you?
BR,
Robert
No, this is just normal functionality that I know. If I have several service work orders I want to bill against one customer order and on one invoice, how do I combine them? We could do that in pre-apps 10. Also, I prefer to see things in IFS Cloud and not Apps.
Hi Jerry, maybe this is what you are looking for. you can link a Customer Order to a Work Order (or multiple Work Orders) in teh Customer Informnation section of the Prepare Work Order. When you create an invoice, this should go via this CO.
Yep, that seems to still work...thanks!
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.