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Hi,In work task screen in Service request management, there are filters but I could not find them on many other screens like request details, is there a way to bring them there? 

We recently moved into IFS 10 and still shaking out some bugs we might have missed from the testing. We have two sites for one company. Most of our inventory and supplies for sending out equipment is at our 210 location. We have work orders started for technicians on site connected to the original customer order and project in which the original NO order was a 215. Therefore the Work Order is a 215. I want to consume the material from 210 on a new work task and sell it from 210. We create a customer order for service before we issue our parts as a placeholder of where to send the parts etc. When we try to create the customer order we get this error:BUT on the other hand if we issue the parts, create the invoice preview, and allow the system to then create a customer order for the parts it does everything correctly for 210 as requiredIs this a bug? Is there a patch for it? Has anyone else seen this or have input?

Hi,I’m trying to preview attachments connected to an  'External Supplier Invoice'  in cloud 21R2 but could not see the image attached.Installed Aurena agent but the issue remains the same.However I could see the Attachment using 'Preview' button on Attchment Panel, when the External Supplier Invoice is converted to an Invoice.Thanks!Bhagya 

IFS APPS 9Hi everyone,Is there any way to find what a text box on an IFS Form is linked to in the database? For an easy example, on the purchase order screen the site text field is tied to the contract column in the purchase_order_tab table. Is there a way to quickly figure that out if you didn’t already know? The previous methods I have used to figure this out was byTrial and error (change value in form and see what has changed in the database) Debug console to see activity going on entering search parameters and then viewing the advanced window to see the actual field nameThere has to be a better, faster solution than these. In the system info window we can see the “Object Relations”. Could these somehow be the key to this information? If so where can I find more information on how these “children” are related to the database views / tables? Thanks,Lavon

Hi,I urgently need to know how to grant our HR Manager, full HR Rights in IFS so she can do her role. She cannot see what she needs to see to create employees, to manage the employee files etc. what do I need to grant her so she can access the full HR element of the system?

Hi Experts, Why do we get the following error time to time?Is it possible to manually increase or alter this PGA_AGGREGATE_LIMIT  before the installation? ORA-04036: PGA memory used by the instance exceeds PGA_AGGREGATE_LIMIT error at line no :0 error.Best Regards,Kalana

Hi,ist there any documentation with examples, how to invoke the soap gateway using postman in ifs cloud? Regards Frank

Hello, is there a way to update the customer category from Customer to End Customer? The option “Change Customer Category” is no longer an available option at this stage. This can happen if you would need to update the category (due to a mistake), but it does not seem to be possible anymore. Creating a new customer is not a great option in case transactions already exist. Please share your ideas and how you’ve solved this one, thank you! 

Hi All, i have a SQL query to join 2 simple datasets, i am receiving an error saying "PROD_STRUCT_ALTERNATE_CFV"."PART_NO": invalid identifierFailed executing statement (ORA-00904: "PROD_STRUCT_ALTERNATE_CFV"."PART_NO": invalid identifierrelates ot the ON part of the statement.If anyone can help i would appreciate it.the basic select query was working before i modified it to include the join from the other table.SQL is as belowSELECT objid,objkey,bom_type,alternative_no,contract,part_no,cf$_total_plastic_weight,cf$_total_regrind_weightweight_netFROM ((SELECT objid,objkey,bom_type,alternative_no,contract,part_no,cf$_total_plastic_weight,cf$_total_regrind_weightFROM prod_struct_alternate_cfv WHERE alternative_no ='*' AND bom_type ='Manufacturing' )LEFT JOIN (SELECT part_no, weight_net FROM part_catalog where part_no is not null)ON part_catalog.part_no_cfv = prod_struct_alternate_cfv.part_no ) 

Community, Wondering whether it is possible to lock Master Part Info Text for edit, and just open for certain user to make changes? Thank you.Ron

Hi All,This is IFS app 10.We can see this error when we try to log in to the application.If I click ok, I will get the below alert and if I view the certificate I can see the old certificate which is already expired. The application URL contains the correct certificate which will expire on a future date.I reconfigured the certificate and it was completed successfully.If I click on ‘Yes’ on the above alert, I will get the below alert with the old certificate.When I click on ‘Update DB wallet’ from the Admin console, I can see below.Kindly let me know how to fix this and really appreciate your valuable thoughts.Thank you in Advance.

In the request management, I added 3 services (request scope) in 1 request and added few tasks. I finished all the tasks. Now I am expecting my request to be completed. I was able to close 2 scopes but the middle one--I am not seeing Close option, it just has Cancel option. I am not sure then how to complete/close my request. The request status is Started as of now.

Hello Team, One of our customer wants to print bulk instant invoices and save all pdf copies into particular location. We have created Report Rule but getting error, while executing, not sure what is the problem on the rule, can somebody please help me to solve this issue.Rule ID=210 ORA-31011:ERROR Evaluating Expression=''[@INSTANT_INVOICE_REP\COMPANY_NAME]'' result_key=2448081formatter_properties=LocaleCountryUS   

Hi, I am trying to export at list of customers to Excel. However, I can see that I am limited to these columns fro the customer table:Is i possible, using an advanced SQL query, to include the address columns of Address Identity ‘10’ in the export?  Br,Nielf

Hi, I want to just update the price on the PO line. I am able to do this in the application but i want to do this using the API without updating any other values. Is there a call to just update the price? 

Hi All,How can I get map position to this portal? Even I enter the Map position to Work Task level. It’s not connected to this. Best Regards,Roshan 

Hi Team , One of our customer reported an issue saying stock changes randomly in stocks and task screen Initially it was 104, then after two minutes it is  40 then after few minutes its 86 after three to four minutes it is back to 104base line sync ruleI checked the server logs when it is replicating couldn’t find any obvious behaviors Customer also having similar query in sync rule but their frequency is 1 instead of 24 and they mentioned that sync rule is executing every 1 hour can anyone please suggest me an idea how to identify the root cause Regards Shobana 

Hi All,I received the following ORA error during delivery installation in IFSAPP10: “ORA-29548: Java system class reported: release of Java system classes in the database (19.0.0.0.210420 1.8) does not match that of the oracle executable (19.0.0.0.220719 1.8)”Even though the installation proceeded till 100%, the error was written in the error logs.Could you advise the possible solution  to get the issue resolved.ThanksSobha Korottage 

In shop floor reporting,  shop order operation's labor class is different from the workbench user's labor class. Is there any setting in the application to choose which labor class is to be used for costing?

in mixed payment, user entered the list of employee's expenses  but system doesn’t display the employees’ name ?what shall i do to display the employees’ name?   

Hi,We are trying to remove a project invoice as it is a duplicate invoice and is no longer required. However, when we try to delete it, we receive the below error message: I then tried to remove the transactions for the invoice and received the below error message:  Any advice or help on where I’m going wrong would be great!Thanks

Hello,I am trying to migrate the work location for the emplyee file. I tried it via template EmployeeWorkLocation, but I didn’t manage. The two-step job works fine, but the field “work location” is empty.I am using the Cloud version 22R1I appreciate any help on the subject!Kind regards,Aleksandra 

Hi, Is it possible to disable below pop up when fulfilling a Activity on service order and duration not match completeion time minus Start Time?  We on 15.3.05 Thanks.Robin

Customer is getting an exception Exception: System.TimeoutException: The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout. ---> System.TimeoutException: The HTTP request to 'https://lely-fsm-prd.ifs.cloud/M5Service.svc' has exceeded the allotted timeout of 00:01:00. The time allotted to this operation may have been a portion of a longer timeout. ---> System.Net.WebException: The operation has timed out   at System.Net.HttpWebRequest.GetResponse() app param INTEGRATION_MESSAGE_EXECUTION_TIMER_INTERVAL is set to 60, would setting this application parameter to longer than an hour resolve this exception? Could restarting INTEGRATION CACHE solve the problem?Could restarting the ODATA IIS app pool solve the problem?Could rebooting the server solve the problem?

Hello, Is it possible to bring on the cases overview screen elements from the case details screen? i.e. Customer description field in case details (which is a subgroup of the case details info), needs to be brought as part of the Relationship Management>Call Center> Cases> Cases list.  Thank you.paul.