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"absence generated from balances can not be changed"

  • 24 November 2022
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Hello 

We have a big issue after IFS 10 version updates 14/15/16. When employee work less then scheduled hours and tries to clock out they get following error: “absence generated from balances can not be changed”.

What happens is: we have fleksible working hours, in case of employee staying longer we have a code which is used as “Extra Time” and adds to a Balance Code. When employee work less hours we have a “Absence” wage code which then should deduct the hours from Balance Code. 

Problem is that system allows us to work extra and that way have positive balance in the results, but when working less then scheduled it does not allow to have a line with balance which is negative. 

Have anyone encountered anything similar? 

 

Error message

 

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Best answer by ArturasVit 29 November 2022, 09:20

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Update: the issue was resolved only by IFS, fix/patch was applied. If anyone get’s similar issue it is most likely not something you can resolve yourself. 

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