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Hi At the end of the day, a service agent cloud let the application ON in the background even if the application is not open.I assume that in this situation, Alliance could “track”  the Service agent.So, what is the best way for a technician to turn off the GPS ? what action desactivate the GPS ?Clock out ?  Logout ?Communication : Disabled GPS ? (of course yes I assume)Other ?The goal : To prevent the company from tracking its technicians outside office hours even if they leave the application open.  Thanks and RegardsAnthony

Hi, We deleted a IMO but material lines (301) are not deleted they still exist in database and so als in the General queue. I can just delete the lines from demand_material, but is this the correct way to do so? version: 15.3.0.5 Thanks,Robin

Hi Experts,I reduced the new quantity to 0.5 and tried to save purchase order change order. However, I got the below error suddenly. Kindly advise how to reduce the quantity of the purchase order when PO in Received status. Further, explain the reason of the below error.  

Hi,I am working on ifs cloud for payment  files creation in background , I want to bring back  the value “company”  on  file name.I have tried with the sender , but it doesnt match Thanks for your help    

While processing the payment in full post approval of employee expense, we are getting error as “Access denied. You cannot register data to the employee AOLIVIER within employee payment Trans logical unit”   We have tried assigning full authorization to user for in training environment to solve this error, but unable to solve it.What is Trans logical unit here?Also, employee which is showing here “AOLIVIER” is not also in our payment list.If someone can help us to understand this ticket further it would be great. Thanks  

We have a contract import (Customer Contracts) that works well in 15.2. We have now upgraded our UAT to 15.4, and have an issue with this import. No matgter what we do, we get the error that “PM Rule is mandatory”. We have a PM Rule PRSTD that we almost always use, but there seems to be a bit of change in the logic regarding PM Rules - the import should automatically create a price rule based on PRSTD on import.Here is the log:But the error-message on server is a bit weird (maybe?):Any advice would be greatly appreciated. 

Hi,scenario:Sites: “ELDIS” and “RETIA”Supplier: 21273Supplier Purchase Parts:390040336199 (Purchase Part for supplier “21273” and Site “ELDIS”)100015100500 (Purchase Part for supplier “21273” and Site “RETIA”) I make Purchase Order on Site “ELDIS” (header) for Supplier “21273” and check Centralized. There are two lines. First line is for 390040336199 automaticaly with Site “ELDIS”. Then I add second line, change Site from “ELDIS” to “RETIA”, insert part “100015100500”. In this moment system show a info message “This part does not exist for the purchase site”.Question is, why is necessary to have Supplier Purchase Part (100015100500)  for Site “ELDIS” too? Or I need some another settings…?  Thank you

Hello We have a big issue after IFS 10 version updates 14/15/16. When employee work less then scheduled hours and tries to clock out they get following error: “absence generated from balances can not be changed”.What happens is: we have fleksible working hours, in case of employee staying longer we have a code which is used as “Extra Time” and adds to a Balance Code. When employee work less hours we have a “Absence” wage code which then should deduct the hours from Balance Code. Problem is that system allows us to work extra and that way have positive balance in the results, but when working less then scheduled it does not allow to have a line with balance which is negative. Have anyone encountered anything similar?  Error message 

Hi Team, I am doing a IFS BR using structures, How can i configure values to structure id and description.When i select the cells and add the Structure repeater it populates for Company in the below case after selecting the company it doesnt show up any values, how do i check the data in this case? Please do let me know if i am missing any settings or configurations. Thank you 

Hi Community, Well… I have done the setup for trip Tracker 10 App, but when I try to connect receive the follows error message:"Company Setup Error: No companies available."  It's importan to mention that Travel Expenses in Enterprise Explorer works well and Notify me Application works well too. This error message only comes when I'm trying to connect to Trip Tracker Application.I have been trying to find some explanation to this issue but nothing is helping me.Did anyone have this issue before? Can help me to understand why this error message is coming from?Thanks in advance.Have a great day! 😉

We have a requirement where technician from one country should not be able to cross boundary and move to another country to work on a task near the border area of another country. We are not using Division or teams/ skills. Can we use Barrier functionality in PSO to achieve this? If yes how should we configure the barrier points? Any idea/ suggestion?

Hi,With mobile edge,1/ when you make a phone call to a contact Could we have a log in the back office : phone call made with a timestamp for this action ?2/ is it possible to have the geolocalization of a picture when the service agent take a picture ?3/ is it possible for a service agent to declare with mobileedge that he has lost a part in his Van stock ?  Thanks and Regards

Hi,I’m trying to find a way to send by email a link that, when the user clicks on it, EAM.exe get opened with the WO_NO parameter provided. 💡I’ve been able to create Bookmarks to specific WO_NO that are saved on Navigation Panel. What I am not able to do is to send WO_NO as parameter when opening EAM.exe. 😔Is there any way to achieve this behavour? 🤓 About info is:IFS APPLICATIONS 7Copyright © 2006 IFS ABThis program is protected by copyright laws andinternational treaties. Unauthorized duplication ordistribution may result in severe criminal penalties,and will be prosecuted to the fullest extent possibleby law. System Info:Windows Environment:Systema Operativo:        Windows Server 2003Versión Windows:        6.2 (build 9200)Nombre Ordenador:        C14017705Procesador:        586No Procesadores:        16Memoria Libre:        2048 MbDisco Disponible (C):    386,46 MbDirectorio Windows:        C:\WINDOWSDirectorio Sistema:        C:\WINDOWS\SYSTEM32Directorio Temporal:        C:\U

Good morning, I would be very happy if someone can help me.We need PCA per cost center in a customer project, but not all posted accounts may be included in PCA. Is it possible to implement it this way? Thank you very much for the supportAndrea

Hi, Can we restrict a specific supplier to a site or sites? Thank you and best regards,

Hi could you tell me which type of attachment we need to upload to SOX module to have this feature ? we want to display a text on the mobile device of all the MobileEdge technicianTHanks for your feedbackChristophe

Hi!When using the “Additional Attributes” in FSM6, there is currently a limitation in regards to the data-type being sent to PSO.As of now it is possible to send columns from the tables which has a datatype of DateTime, but this is not sent to PSO (which does not “understand” the datatype DateTime) and datatype field is omitted when the xml towards PSO is created.Is there a way to override this, other than changing it in metadata (which also would make this an issue when viewing the field on a screen/changing it/performing logic(BR/Scripts etc))?Baseline datetime field request_dttm is sent as marked up in the image, baseline : Since there are datatypes selectable on fields in FSM, would it not be beneficial to also be able to choose the datatype to be sent to PSO when creating an Additional Attribute?At least have it default to “STRING” when parsing the xml… 

Hi,we need to hide the rows remaining job hours and remaing wage hours in Time Reporting. Can’t find a way to do so. Any suggestions, ideas? Is it possible to deal this with permisson set?Thanks, Bernd  

Hi, I have been asked to change a wrong valid from date in the Position Structure screen, but can find no way to edit the existing row or add a new row in it. The screen in question is the one below. So if this a read only screen, which screen is the one to use to edit such information? Please let me know the navigation to the screen I need to go to.I have already checked the Positions screen, and the dates are correct there.  This is the screen showing the wrong Valid From date, which is different from the screen above. Thanks 

Apps 10A user has reported that when he tries to print a highlighted tool request in the Tools Request screen, it fails with this msg: But the report is OK, because if I try to run it, it works correctly and produces the report on the screen.I am assuming it is a permissions issue, but I have hunted around various permission sets, and cannot see what controls the access to run this or any other quick report. I have tried using the debug console, but nothing at all is written there when this user tries to run it. Where does the access for users to run any quick report and then a specific report get set in Apps 10 please? This is not being scheduled as a background job, it should appear in the screen directly after choosing the Print Highlighted… option with the right mouse button. Thanks

Hello,I am trying to find a way to easily replace obsolete work task templates in IFSAPPS10. I found a thread about the same questions, but it is not clear to me.Obsolete revisions on PM Actions | IFS CommunityCurrently the only effective method known to me is as follows.Create Work Task Template Revision Create revision on relevant PM Programs Replace Work Task Template in PM Programs Apply new revision on relevant objects Correct Start Value (effective change date)This seems to be a lot of work, so I found the function: Replace Obsolete Work Task Templates On PM Actions. But this does not update existing active PM Actions. So I found the thread and was hopeful to try to change the Work Task Template via RMB on the header. Unfortunately, I am unable to try this due to the fact it keeps being grayed out. Several tests later, trying out new revisions, status changes. I remain unable to select these options. Can someone help me?

Is it possible to skip requisition and create PO, when Customer order line with supply code is ‘Purch Order Trans’ and Customer order is released.

Is there some sort of log that can be enabled in the IFS App 10 MWS that we can look for any calls made to Biz API services ? Not for errors, just to check if a call was made to one of the services directly. The calls are made to the service and we do not use any of the readers.The problem is the customer says they see duplicate connectivity in box messages randomly for some of the calls (the Biz APIs create a connectivity in messages). We are unable to replicate the issue in our environment and these Biz APIs have been running for a  long time in App 8 and has been upgraded to 10 now. The calls to the services are made from an external application the customer has developed. We tried replicating using Soap UI.

Hello,The app is getting an error every hour(08:00-09:00-10:00… etc.). And it loses connection with the database.I checked the server logs(log file is attached). At the same time, I can see the error details. But I don't understand what caused the error.Any ideas?I can share what's curious. RegardsBarış

Hi All,IFS cloud auth endpoints are bounded with k8s namespace. Is there a way to find the namespace in a easy way than using the kubectl  commands? Cheers!Damith