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11772 Topics

BLLBrucemoSidekick (Customer)

Apps9: How can i re-process a customer invoice with posting errors?

Am trying to follow the help guidance and it mentions vouchers being in a hold table, but am not entirely sure what to do next. The error below, was fairly easy to resolve. It was missing a user group connected to the voucher series, but am unsure how to reprocess now issue has been resolved? Am sure its an easy one for the finance experts here

3233

2 years ago

saanseDo Gooder (Employee)

asked in Assets (Asset Management)

PM actions structure - connection

If working with PM structure, there will be some strange issues.In this test scenario I have two PM actions with same Event but with different Interval.The PM action 'x' should be generated all the time when trigger the ‘Event generation’ job.PM action 'y' should be included in the structure every third time the ‘Event generation’ job are triggered.But when trying to connect PM action 'x' and 'y' together the PM action 'y' will be updated with the same interval that exits on PM action 'x'.- Yes, the warning message will tell me that (see screen shot 5 in attached document)Attached document include test scenarios from our customer build place and can also be recreated in customer use place environment.I don’t think that is okay, because we want them to be connected to each other in structure every third time, not every time.I hope I can attached a document after this is saved. where I have a step by step instruction.

1923

2 years ago

GISANCARSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Crystal Report new field not working in IFS

I have added a new field to a view, used by an existing crystal report.The new field is added to the report. and the report displays the field correctly in Crystal Report preview, with data.However, when the report is tested in IFS, there is no data. The field doesn’t appear:I have moved around other fields to make sure that it is the correct report that is executed. All other changes are visible, but the new field that was added to the view.Query data works without any problems.Is there a step that I have missed/forgotten? What need to be done when adding an additional field to an existing view?

1721

2 years ago

TERKRTISidekick (Customer)

asked in Assets (Asset Management)

Creation of Serial Objects after sale

HIIf we have sold a manufactured part with a large serialized structure, but didn’t create the Serial Objects as part of the process (“Create SM Object” not set on CO line) – what is then the easiest way to create the full serial object structure for that part afterwards?I know objects can be created manually using “Serial Object” window or using the “Make Maintenance Aware” window, but both creates only one object at a time and not the underlying structure.BR Kristian

3333

2 years ago

Timmermans RoelHero (Partner)

asked in Service (Touch Apps, MWO, MRO)

Print Serviceability Tag

Hi All, In the APPS10 versions we had ‘Report In Work Order’ and where you had the RMB option to ‘Print Serviceability tag’. In the cloud version, ‘Report In Work Order’ seems to have been renamed to ‘Conclude Work Order’, but I can’t seem to find the ‘Print Serviceability Tag’ anymore. Anybody have a printscreen where I can find it? Or was it removed? Best RegardsRoel

1395

2 years ago

Duwarakan SivagnanamHero (Employee)

asked in Alliance

Customer Contract

Hi All,I'm new to Alliance, could someone guide me how to create a customer contract in Alliance V15?

1224

2 years ago

jtobinSidekick (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Aurena Page Design - Multiple Projections with same LU

Hello,Does anyone know if it is possible to create multiple projections with the same LU in Aurena? Thank you,Joann

952

2 years ago

sutekh137Hero

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Operational Report Parameter - Select Value From Dropdown

Hey all,We are creating an operational report where one of the parameters is “Org Code” (field ORG_CODE from CompanyOrg LU). We would like the parameter to display existing Org Code values in the dropdown.We have examples of showing a list of values in the dropdown when an Enumerate method can be called from a Package API. For example, we get values in the list if we link the parameter to something like Pur_Order_Print_Option_API.Enumerate(). The dropdown then looks like this: So, we know it can be done. But we cannot find a enumeration method for Org Codes. As far as we can tell, the enumerated list is simply values with the “unit separator” character (CHR(31)) after each value. I can generate such a string with the query: SELECT OrgCodeEnum FROM (SELECT Company_Id, LISTAGG(Org_Code, CHR(31)) WITHIN GROUP (ORDER BY Org_Code) AS OrgCodeEnum FROM Company_Org GROUP BY Company_Id) WHERE Company_Id = '01' Love me some LISTAGG(). But how do we do a manual query such as

9648

2 years ago

simonpowellDo Gooder

asked in Finance (Financials)

Unable to remove an erroneously matched advance invoice

Hello,I have been facing a situation where I can’t remove a matched advance invoice from the final invoice. Is there a known way to remove this or is this how it is functioning ? Pretty annoying and seems pretty basic if such function is not available within the system.Rgds,Simon

2923

2 years ago

smelansonSidekick (Customer)

asked in Document Management (DocMan)

Cash Box Document Attachments

The logical unit for the transaction lines of a Cash Box transaction is CashBoxLumpSum but when I go to the Object Connections window to enable attachments and search for the LU, there is nothing related to the Cash Box. The logical unit for the Cash Box Header Details is CashBox, but it isn’t found in the Object connections window either. How can we add attachments to a Cash Box transaction and/or Header Details.

892

2 years ago

JelilattDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

Shop Floor workbench - Disable Clocking Edit

Hi,In Aurena, on the Shop Floor Workbench page, is it possible to prevent the Shop Floor Employees from editing their already entered clocking records for a Shop Order? any help would be appreciated. ThanksJelilat

1102

2 years ago

ZRZJOLIVEIRADo Gooder (Partner)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM 6.13 - AdHoc Report Datetime Format

Hi, Is it possible to change the datetime format for the AdHoc reports extracted from FSM?The image below shows the result, but it’s easy to work with this formats at excel Best regrds,

1794

2 years ago

PDesrumauxSidekick (Customer)

asked in Alliance

date format in Asta backoffice

Is it possible to use everywhere the same date format ?example: in the queue and opening a customer Support order show day-month-year (our common used foramt) but in the title the date is shown as year-month-day

1475

2 years ago

Mark.FeldpauschSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

Change Time Registration to Start on Monday

I would like to change time registration from starting on Sunday to starting on Monday instead.Where do I make this change?Besides shifting that screen to be Monday through Sunday, are there any other impacts to making this change?

2851

2 years ago

ArunaluHero (Partner)

asked in Supply Chain

Prodcom reporting

Any idea or prior experience in capturing Prodcom (List of PRODucts of the European COMmunity) reporting in IFS? This is for an Apps10 Belgian customer.Some background on Prodcom;Codes on the PRODCOM-list are derived from the codes in the Combined Nomenclature (Intrastat codes), which enables the comparing of production statistics with foreign trade statistics.PRODCOM-codes are 8-digit numeric codes, first 6 digits are in general identical to the digits in the CPA-codes.Thanks in advance.

621

2 years ago

Steve HurstHero (Employee)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

FSM Mobile new attachment API screens

Think I know the answer to this but just want to make sure!The new Attachment API List Screen has a heading of “Attachments” is there any way of changing this? I can’t use a message translation because I have two attachment list screens and need different headers.

2256

2 years ago

Achala BhagyaSidekick (Employee)

asked in Finance (Financials)

IFS 10 Tax Integration Guide

Can anyone share IFSAPP 10 Tax Integration Guide (Vertex) please?

2343

2 years ago

Bhanuka SenevirathneSidekick (Employee)

asked in Service (Touch Apps, MWO, MRO)

My Stock window on Android Apps9

Hi Team,a customer has following question,What are the criteria for inventory quantities to appear in the My Stock window of Mobile Work Order?i do have a basic understanding of the answer but if someone can give a complete answer it would be helpful. Thanks

842

2 years ago

arebbeadleHero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

What causes Print Manager to take 3-5 minutes to process print jobs

What causes Print Manager to take 3-5 minutes to process print jobs. Recently printing has slowed down. what use to take 10-30 seconds to print is now taking 3-5 minutes to print. The majority of our reports are Crystal reports. We are running APPS10 UPD#11 since September 2021 without any issues until recently. Has anybody seen these issues? How did you resolve the issues?Thanks

3403

2 years ago

NoahFalangaDo Gooder (Partner)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

How to recreate new IFS Home Instance

I am trying to get access to the IFS Middleware Server Admin Console, but I forgot the password to the ifs account. The best answer on the forum here says to recreate a new IFS Home Instance. How would I go about doing this? Thank you

6534

2 years ago

matt.wattersSuperhero (Partner)

asked in Document Management (DocMan)

Document Attachment Visible at all Employee Certificates

Apps10 Upd8 IEEWith the current setup of the Object Connection for Employee Qualifications > Certificates (attachment LU = PersLicenseProfile), when a document is connected to one certificate record for Employee A, the document is ‘visible’ as an attachment at other certificate records for the same employee.Is there a Method available to restrict the visibility only to the Certificate record to which the document was explicitly attached?Object Connection setup:Certificate record where the attachment was made for document 1001832 (certificate TA 0718-17)The other Certificate record for the same Employee/Group ID (certificate TA 1291-15)The Object Key for the document-object connection:

2016

2 years ago

Sajith DSuperhero (Employee)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

SOAP Gateway in IFS Cloud - How to find the end point address

Hello Experts, How to do i go about finding the soap gateway address in a IFS Cloud installation? In Apps 10 it is https://<FQDN>:<PortNo>/int/soapgateway but i’m bit unsure what it is for Cloud. Cheers

4774

2 years ago

ConAlberMHero (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

How to create a Purchase Order No per Company?

In a deployment with several company, is required to have differente number for the purchase order by company?, is this possible to configurate in a APP9?How to use coordinators group by company?

3434

2 years ago

luca.pucciniDo Gooder (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Error in creating a Custom Field

Hello,We’re running apps10 upd8 on cloud. I’m creating a new custom field on the CustomerOrderLine LU. It is a read-only field, type Select, and the select statement is:SELECT IFSAPP.CURRENCY_RATE_API.Get_Currency_Rate(:contract, 'EUR', 'B', :DATE_ENTERED) from dualThe data type is Number with format Currency.But at the end it is giving me this error:I need to use the creation date of the row.How can I avoid the error ?Thanks to anyone that can respond.

3453

2 years ago

ChristopheSidekick (Partner)

asked in Alliance

Process flow task executor service

Our customer (15.1HF10) has 3 application servers. Only on one of the application server the process flow task executor service is running.What we have seen is that when an API message generated trough a process Flow was processed and the transaction “done” by the API was very long, the others API messages in the wf_rule_tasks_runapi table were not processed ,waiting that the first to be processed. So the service takes messages one by one. If we start the task executor services on the 2 others application server could the api messages be managed in simultaneous (that is to say 3 by 3) ? is it recommanded or this will conduct to lock processes ? thanks for your feedback

763

2 years ago

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