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Lunch & Learn question by @Jamie Lovesey:When the update is applied and last for 23mths, is there any additonal costs or license cost uplift for the next release or is this part of the annual platinum support”?

Hi All -- hoping for some help with a migration job issue I’ve been struggling with. I need another pair of eyes to see what I’m overlooking.I’ve got a job containing two separate views, plus the custom field view for one. Validating my job results in “Validate OK”, however upon execution I receive “The Sales Part Base Price already exists.”  I’m trying to update the custom field (CF$_ACCEPTABLE_USE_CODE_DB) or any field in the line, and not create a new one. Attaching screenshots of everything I can think of… I’m also a rookie when it comes to data migration.  

Hi, I’m working with a customer on NCR’s and they want to prevent NCR’s from moving into Released status unless the NCR is connected to an object. I can up with this event action:And it works when an NCR isn’t connected to a Project. For example, the test NCR 120822-3 throws the error that I'm looking for when I try to release it: However, after connecting the NCR to a project:I get this error message: And I’m not really sure why. When I run my select statement in Oracle I can see that it’s evaluating to 1:So, right now I’m at a bit of a loss and I’m hoping someone can help me figure out how to get this over the finish line.

Does anyone know if it’s possible to have multiple project activities that have the same activity short name (they have different activity sequences). I’m currently getting the validation error ‘The Activity already exists’ and wondering if there is a way around this.

I’m completely new to IFS. Thanks for any help :) I’d like to use the OpenAPI code generator to generate a PHP client — and see what the outcome is. The code generator relies on access to a `.yml` or `.yaml` file as this very short blog post shows. Apologies for my cluelessness. I’m wondering how I find the routes to these `.yml` files.

Can anyone explain how Apps9 calculates the next count date? I’ve an example below that I can not fathom out how it has calculated it. Receipt Date is 27/10/2021, Last Activity Date is 11/01/2022 and Next Count Date is 31/03/2023 - the cycle interval is set at 360 (our aim is counted once a year).  

In 22R1 it is not possible to do Edit All in all columns in the Accounts window, e.g. Keep Reported Currency as Currency Balance and Keep Balances Separated by Reporting Entity. Will this be changed in a new release or is this the way it shall work? It is very time consuming to enable it manually.

The latest Cloud documentation for this reads:First the shop orders for the parts with the highest low level is reviewed. Then it continues with the next level, and then the level after that until all levels have been reviewed.The phrase ‘highest low level’ is ambiguous. If my list consist of parts with low levels 2, 3, and 4, which one is the highest, 2 or 4? 2 is the highest looking at it from a structure perspective, while 4 is the highest value.If this is a bottom-up approach, e.g., starting with parts at level 4, then moving up to 3 , then 2 and so on, could this be written simply as being a ‘bottom-up’ method? If it is a top-down approach, then the same applies.

Hi!As I said in the title, I need to know which table contains a specific column. Would the following query work for that? What should I put in the from-clause? SELECT      COLUMN_NAME AS 'ColumnName', TABLE_NAME AS  'TableName'FROM        WHERE       COLUMN_NAME LIKE '%storage_instructions%'ORDER BY    TableName            ,ColumnName;

 Hi Experts,I can not create a Sales Quotation due to the below error. But, customer record has the tax code already available. Please help.    

I created a simple lobby with a single element that takes the count of a data source that filters Purchase orders by STATE = ‘Complete’ (Status, Shown as STATE within the Columns for some reason)Within the element designer i have “Use data source condition” ticked and when viewing the lobby from EE the link works. When viewing in Aurena i cannot click the link. Is there a reason for this? I Even on the Application owner account with full permissions it won’t work. The Element / Lobby are  both set to Aurena . 

Hi In request management module, while raising a new service request, there is a field location, how is it different from location region? 

Can we override this message which popup after the custom menu action 

Good Afternoon,Can anyone advise how the name appearing on the CONTACT field can be updated. This field automatically populates when the Work Order is saved during the prepare stage. The contact name also appears on the Work Record Sheet Signature . Many thanks for your help 

Hi everyone,  i try to publish a new custom field,  and i have this error   Someone knows how to Fix This Bug ?.Thanks for the Help.Regards 

Hi,for some of our users in different environments, users get wrong visualization of Schedule Board. See some examples below.   Example 3  Example 5 Any idea how to fix the issue? Thanks in advance for your feedback,~Juni

Hi IFS Community,i don’t understand this error. Can someone help me? 

We have set a tax code in customer set up as N but when raising an instant invoice for the customer another code pulls through. How to determine the default tax code when creating instant invoices?

Hi Team,In FSM, do we have any functionality which can assist in calculating the Travel distance (in KMs) for the distance travelled by Technician between the statuses ENROUTE to ARRIVED (assuming the GPS is captured at status changes)

Hi! FSM 6 u17.Webclient version 6.17.8126.18421 I’m trying to get the RSS lobby element to work in the webclient.It is working well in the smart client, but will not display anything in the web client, other than the header and the “root” of the link provided in the bottom of the element (provided in element designer eg https://www.example.com/feed/rss, shown in webclient https://www.example.com/) The “box” renders, but no information is presented in the element.We’re fetching the feed from our internal environment, and it’s properly formatted rss.Is there a known bug related to the rss-lobby element for the webclient, or is it not supported?web-client:  smart client: 

Hello, Does anyone know whether it Is possible to click on a lobby element for it to open another lobby element?  If so, does anyone have any information on how this can be achieved. Thank you. John

Hi,For a service order, you have a material demand You don’t have inventory,So you want to create a purchase requisition from the supplier to your own warehouse (you don’t want that the supplier ship the parts to the customer site).Could you explain how to do that ?If you click on external and then see the address displayed on “material delivery address”, you can see the warehouse addressThen Go on PR, set create PR and But when you save the material demand and see the PR, the delivery address used is the customer site and the delivery address of the warehouse.Could you explain how to do this process ?Thanks and Regardsanthony  

Have a parked customer payment that is causing an issue How can this be cancelled?

HI, In the previous V14 version, from the purchase requisition screen, when you open the communication center (email icon) to send an email to the supplier, you have an icon to open the inbox message (like outlook.)It was very useful, because you could send directly to your own inbox message an email to the supplier and receive the response directly in your inbox message.In V15.4 webBO, the icon is not displayed.Is it a way to have it again ? Thanks and Regardsanthony

Hi All,I’m new to delivery installations and applying IFS patching.So I thought to get your opinion before I go with a new one.Would it be possible to know the things I need to consider before applying a delivery/release? Currently, I’m considering the below before proceeding with the installation.Disk space Stop/pause the antivirus application Check invalid objects read the installation documentation thoroughly Start with DEV or Test firstKindly let me know what else I need to consider for a smooth delivery.I really appreciate your valuable suggestions/opinions and advice.Thank you in Advance.