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Have system in Incident form

  • August 28, 2023
  • 1 reply
  • 30 views
A
Do Gooder (Customer)
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Hi 

 

I have a question can we have visibility to SYSTEM  in incident/Service request form

 https://wiki.axiossystems.com/assyst11-6Wiki/index.php/System_Theory

Best answer by LukaszK

Hi Amal,

It is not possible to have visibility of the system on the Event form. This is specific to the CMDB Infrastructure and can’t be used with event logging forms.

Hope this answers your query

    1 reply

    LukaszK
    Do Gooder (Employee)
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    • LukaszK
    • Do Gooder (Employee)
    • 5 replies
    • Answer
    • August 28, 2023

    Hi Amal,

    It is not possible to have visibility of the system on the Event form. This is specific to the CMDB Infrastructure and can’t be used with event logging forms.

    Hope this answers your query


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