How to bring the events created by me from AssystNet to show in AssystWeb@All Events Logged By me ?
Same Type of event, when logged from AssystWeb, its showing in All Events Logged By me but when logged from AssystNet, its not showing in AssystWeb @ All Events Logged By me.
Best answer by Smacky
View originalYou need to create a new event monitor where the logging user is your contact user’s user alias.
I wanted to change the Global View by adding Contact User option but its only giving me list of users or Use Logged In User option. Thanks for your support.
If that is an event monitor that is out of the box, you won’t be able to save it. If you want to update a global setting, you need to log into AssystWeb using the Global ID and make changes. For our set up, the user is ZZ_Global, not sure if it’s the same for all set ups.
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