Solved

11565 Topics

MIMLFULKDo Gooder (Customer)

I need to remove a user from the Mobile Users portion of Touch Apps administration in order to delete a user account but it will not let me. Any Ideas on how to do this?

611

1 year ago

NPCCHLOEDo Gooder (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Missing Functionality in IFS 10 - Project Transactions

Hi! There used to be a functionality in IFS9 where we could RMB on project transactions and send these transactions as links to other employees within the company.With the upgrade to IFS10, this functionality no longer exists.Is there a way to re-introduce this functionality back into our Project Transactions page? Thanks!!

1463

1 year ago

Aus SSidekick (Customer)

asked in Finance (Financials)

Voucher Template

Hi Team,Is it possible to create a Voucher Template in IFS Cloud? Rather than passing vouchers every time it would be ideal to have a template and upload. Please help!

1806

1 year ago

DsquaredSidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

ISO20022 for USD - field for ABA routing number

Hello -I am setting up the ISO20022 (IFS10.15) for USD ACH payments. Where does the bank ABA number get entered in IFS so it pulls into the xml file? Thanks

3433

1 year ago

woprhoweSidekick (Customer)

asked in Document Management (DocMan)

Slow network mode related to attached EDM files

I have one user who regularly accesses the IEE screen “Project Management, Reporting, Supplier Invoices” (see pointer # 1 in attached PDF) and is met with a notification for “Slow network mode” as seen (pointer #2). If she clicks on the hyperlink (pointer #2), the message goes away, the question mark (pointer #3) turns into a number based on attachments and it shows the available attachments for this screen. She has no trouble accessing the attached document(s), but this seems like something is wrong within her user account and this is a nuisance. I have had her try this from another computer and she gets that same error. Furthermore, I have tried this as another user on the same workstation, and this user does not get the error and no one else has reported this issue! Could this be a permissions problem? Any other ideas on what to check?

814

1 year ago

chajashHero (Customer)

asked in Insights (Business Reporter and Analysis Models, EOI)

Sum on column in a quick report

This might be a simple question, but it is something I have never done.Is there an easy way to sum a column on a quick report? Basically, I created a view and based the quick report off of view, but now need a sum to appear at the bottom of a column.like this:

4454

1 year ago

william.klotzSuperhero (Customer)

asked in Support & Services FAQs and Help

IFS Community Search

The last week or so I’ve not been able to get the search to work properly in the community. Anything I enter in the search field does not return any result. Is anyone else having an issue searching the community forum?

454

1 year ago

NickPorterSuperhero (Customer)

asked in Framework & Experience (Infrastructure, Cloud, Integration, Dev Tools)

Where are Permission Set descriptions stored?

I’m trying to query for permission set names and descriptions but I cannot find where the descriptions are stored. Can anyone point me to it? Debug isn’t any use. I have the names and what is granted to users but I cannot find where the descriptions are stored to output those…Thanks!Nick

602

1 year ago

aconsultDo Gooder (Partner)

asked in Buying (Procurement, Demand Planner, ASC, SRM)

One Inventory Part to Many Supplier Part Numbers

Using IFS Cloud/Aurena 22.1.5.2022...I have a client that has a customized ERP where one inventory part number connects to many supplier part numbers. This allows for multiple size containers (truckload tankers, totes, cylinders, drums, etc.) from the supplier to be connected to one inventory part number for the client. It reduces the product structure overhead and reporting time on inventory part usage.They can choose the internal inventory part number for the PO and then select the suppliers part number based on container/pack size.Has anyone worked on a customization/modification to allow this in IFS?

1781

1 year ago

Kelvin RobinsonDo Gooder (Partner)

asked in Distribution (CRM, Commerce)

Sales Campaign - Cheapest Item Free

Hi,Has anybody looked into IFS Sales Campaigns and a way to configure the following scenario:A Sales Campaign to buy 3 products from an assortment and get the cheapest free.IFS does not seem to handle this out of the box. I am sure this could be done with a customization however I am keen to find out if IFS plan to enhance the current Sales Campaigns functionality in future releases.RegardsKelvin

2703

1 year ago

robinschHero (Customer)

asked in Alliance

Total Price in Audit Queue not Equeals to Total Price in Order

Hi, When we searching Orders in the Audit queue where total price is not 0, we get a lot of lines with a Total price. If we then check the total price in the Order it selft, by clicking Display Prices Button, the total Price is 0 or has a different total price then in Audit Queue. Has anybody else this issue?So it's pure data and the data must come from some where?Version 15.3.0.5 Thanks Robin.

835

1 year ago

etmshiySidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Focus button in PSO

HI Team,Can you please let me know what is the use Focus button in PSO.Focus Button Regards,Shiyaz

666

1 year ago

BSiemundSidekick (Customer)

asked in Field Service Management (FSM) & Planning and Scheduling Optimization (PSO)

Create new Product Status in FSM6

Hi,we like to create an new product status in FSM 6. In the FSM Codes → PRODUCT_STATUS are two entries. Installed (Code Value 1) and Uninstalled (Code Value 2).We´ve created a global code for the PRODUCT_STATUS and changed the lookup in the product screen in the UI Designer. The new code was displayed as expected.BUT: If we try to save the new product-status we get the following error-message.“Column(s) Status To in table Product Tranlog have invalid values.”So i think there is a validation to the FSM Codes for PRODUCT_STATUS. Does anybody know were this validation is located?If i user one of the already existing codes, erverthing works fine.Maybe somebody can tell us where to find the validation or tell us how to set up an new product-status.Thanks

553

1 year ago

ThejSidekick (Partner)

asked in Finance (Financials)

Posting control at the customer order delivery

Hi Experts,Could you kindly let me know what are the posting types need to be set up to process a Customer Order Invoice with tax?Do I need to set up M24 posting type too. If so, at which point M24 is triggering?

2804

1 year ago

AbdessamadSidekick (Partner)

asked in Finance (Financials)

Tolerance posting proposal

Hello, I have a question about the tolerance in the posting proposal. Is there a way to block the posting proposal modification if the difference between the invoice and the PO is above tolerance values ? Best regards.

1523

1 year ago

ronhuHero (Customer)

asked in Finance (Financials)

Supplier E-Invoice Error

Community, do you have experience to resolve the issue like the screenshot attached? we are testing ABBYY upgrade in our testing environment, production goes well. though we had all same setup as the production, we still get this error in testing environment.

1794

1 year ago

ronhuHero (Customer)

asked in Finance (Financials)

Which window maintain DB file TAX_LIABILITY_COUNTRIES

Community,Does anyone could tell me which window in IFS can maintain file TAX_LIABILITY_COUNTRIES? I am trying to remove the stale data in this file, but I cannot find where to remove it except SQL, but I don’t have SQL update function with me.The file can be seen in window Company/Tax Control/Invoice. I can see company 80 is in this file, but I cannot see anything in Company/Tax Control/Invoice window, hence I cannot remove it at all.

784

1 year ago

eedwardsSidekick (Customer)

asked in Assets (Asset Management)

Equipment Object Total Cost per Year Error

Hello,I’m running into an error trying to use an API method from the equipment object structure costs, and I’m wondering if this is a bug or if it’s intended functionality. If it’s intended functionality, would someone be able to explain why? Below is an example of the issue. For reference, we are running Apps 10 update 13. On equipment objects, there is a tab called cost/year. This shows summed costs that have been transacted against this object. On object V13201 below, the display shows a total cost for 2022 at $300.45. This is actually the sum of 4 different transactions so far, all with the cost type of Expenses. However when I run the API method EQUIPMENT_STRUCTURE_COST_API.Get_Total_Cost_Year('V13201', '104', '2022'), I get a null result returned.To confirm this API method works, I tested it on another object that has multiple cost types associated with it. The screenshot below shows V00042 has a total cost of $743.98 with $449.22 being cost type Expenses and $294.76 being cost t

1242

1 year ago

jtobinSidekick (Customer)

asked in Projects Based (Contract/Resource Management, Project Management, Engineering Design & Deliverables)

Project Invoice Create Correction Invoice - Identical tax code error

Hello,We are using Apps 10, UPD13. Has anyone come across this error? Do you know how to prevent it?Navigate to original project invoice - status = PostedAuth RMB > Create Correction Invoice RMB on one of the lines for the reinvoice of the line > Project Transaction Change Sales Price from 177 to 124.80 >Save Error - Identical tax codes are not allowed. Adjust tax setup on address and/or object level.This is a work process that has been done numerous times for this customer/address and for other customers/addresses but we haven’t seen this error before."Identical tax codes are not allowed. Adjust tax setup on address and/or object level."Thank you,Joann121212

3992

1 year ago

yasirBSidekick (Customer)

asked in Finance (Financials)

IFS financial data flow

where is data being stored for Customer invoices for historical dates

463

1 year ago

PORBBAKERDo Gooder (Customer)

asked in Document Management (DocMan)

Auto Select Macro to run on Document Management

Hi,When creating a new doc class, I am getting the Choose Macro pop up on Check In, Edit and View, this is only on new document classes. Where is the setting to auto select the macro so this pop up does not show for the user?Thanks Running on IFSAPP10 UPD9 IEE Client

1242

1 year ago

MANI0202Sidekick (Customer)

asked in HCM (Human Capital Management, Payroll)

how to add personal files under HCM

Hi,Need guidance regarding how to add Personal Files under path ->Human Capital Management -> HCM Services -> Person Management -> Personal Files Thanks

1352

1 year ago

ZIGESAMMDo Gooder (Customer)

asked in Products (Manufacturing, Products, Engineering)

aurena, engineering part navigator, selector: no 'Expand' button

Hello,Is there a way to deactivate or activate the ‘Expand’ Button in the Selector column of Engeneering Part Navigator?

791

1 year ago

msimovicDo Gooder (Partner)

asked in Getting Started with IFS

Page Help, is this also available in French

Hi at all,Is this Page “Page Help” also available in French?Thank you for your support.BR,Milanko

1469

1 year ago

Anica TanneviSidekick (Employee)

asked in IFS Cloud - New Customers

Any additonal costs or license cost uplift for the next release?

Lunch & Learn question by @Jamie Lovesey:When the update is applied and last for 23mths, is there any additonal costs or license cost uplift for the next release or is this part of the annual platinum support”?

832

1 year ago

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