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Hello,We are on 11.6.3 and we use Contact User Gateway to import and update our users from AD.Are there any templates we can import to ETM or a tutorial on how we can achieve this with ETM? Thanks.

Hi,When enetering a new customer order line and selecting F8 for a list of Sales Part No’s is it possible to restrict the list of available Parts by a list specific for the Customer, rather than all available Sales Parts? 

I am having issues being able to grant access to be able to print MRB report to users. They have full access to the MRB cases screen (Mrbcaseshandling). They receive this message however, “You are not allowed to execute the report” As IFS app, I can select the print MRB Report tab and it opens a screen called Report Format and Output, but the projection for the debug console still shows MRBCasesHandling. So I am not sure how to find the projection that needs granted to be able to access the Print MRB Report tab.Any suggestions/help would be appreciated! 

Is there a way I can add a document to a folder at Craete Document? Otherwise, I have to start from a folder or add a document later to a folder.

 Dear all,Would like to know your thoughts on this error.What can be causing this error?   Thank youKind regardsUda

Hello,we are using IFS10 version, update 5, soon going to update 8.Actually trying to solve issue with access for employees who should be able to create and confirm an employee expense on behalf of another employee.I was able to set up access for Person X to have possibility to create expense on behalf of the Employee Y from Company B. I have used Supervisor access setup screen, assigning to Person X access to position ID  of Employee Y from Company B. The Person X is able to create and confirm created expense, but also is able to Approve the expense which is not needed. The Employee Y having default Self-Access Role assigned in Employee’s Assignemnt, including attribute for Self_access on Travel Expense. The attribute contains record with definition of possible values (Old/New) for EXPENSE status.Even the attribute EXP_REF_NO_AUTH contains possibility to have new value in EXPENSE_STATUS Approved, Employee X is not able to approve his/her own Expense. Unfortunately, Person Y (having ac

When creating a new user in IFS enterprise you have a tab called Business roles. Where do I find this in Cloud ?  

 Hi All, I would like to know your thoughts regarding this functionalityCan we find the old functionality “Round Work Order” in Apps 10?If we can’t, how that functionality is replaced in Apps 10 from Apps 8? Thanks and regards,Hasani

Version: 22R2 When creating a project Invoice, Project Invoice header is not populated with Project ID. The filed reflect as a list of values and it enable us to select the project ID.Is this a Bug. If this is not a bug how can we make it automatically selected.  

Hi Team,Please, is there a way to manually record depreciation and have it appear correctly recorded in the Fixed Assets book?An example could be partial damage to the asset.  Eg  20% of value.I can record additional depreciation through a voucher for a specific object but it does not appear in the depreciation book or in the Object Balance AnalysisRegards

Please could someone point me in the right direction for this one ?We’ve been live with Apps 10 for a few months, but we’re at an early stage with document management.We’ve run into an interesting difficulty in managing access to uploaded files, which may be caused by a fundamental misunderstanding of how this stuff is supposed to work.This is the current situation:When someone wants to attach a file to a business object, they can choose from a drop-down list of document classes.This creates an opportunity for errors. For instance, if someone uploads a product safety data sheet (for which everyone should have read access), but mistakenly select,  “Invoice” as the document class, then that file will be inaccessible to anyone outside of FinanceIt could work the other way too, so a relatively confidential document could be mistakenly added using the document class “Safety Data Sheet”, which would mean anyone in the business could search for and view that file.How I would like it to be:Ide

Hi there,I was just wondering what the purpose is of the procedure Application_Search_Sys.Sync_Index__.We have 70 scheduled tasks set up to run this procedure every 30 minutes over various search domains. Three of these are failing each time - DesignObject, PurchaseOrder and CustomerOrder - but we don’t appear to have any users complain.So my questions are:Are these 70 tasks part of the IFS standard set up?Do they need to run and what benefit do they have?If they do need to run do they need to be so frequent? Examples of the failures are:Schedule id 173 : DesignObject ORA-20110: Cannot update record after it has been approved.                     Schedule id 197 : PurchaseOrder Warning The Code Part Project is Mandatory at Line no 1                    ORA-20110: PurchaseOrderLineNopart.SRLNULLERR Schedule id 263 : CustomerOrder Cannot update Omprompt order after it has been cancelled, please resubmit in Omprompt 4                    ORA-20110: CustomerOrder.CUST_ORD  Thanks in

What is missing in HR setup? I get this error when I try to register hours.  

Hello, After the upgrade to 23R1 SU4 I have noticed a strange error when I tried to upload a new logo in Report Images.The .gif file is 35 kb in size, so it’s not too big. Now after that the system won’t even load the data in the screen. It will always show this error message.Also when I debug this, I don’t get any API call in error. https://***-uat.ifs.cloud/main/ifsapplications/projection/v1/ReportImagesHandling.svc/ReportLogoSet?→ I get info on 2 logos and then nothing.Any ideas if this is a bug in 23R1?

Hi All,Does anyone know how to set a value to ‘Appointment Mode’? Looks like this is a new feature in 23R2. 

Hi,Appreciate if anyone can give a clue why child nodes do not expand automatically when navigating to a Aurena tree page from another Aurena screen.Select one or more records in Aurena page A and call action ‘Show Details’.Then Aurena tree page B load but the child nodes do not automatically expand.Thanks!best regards,Lakmalee. 

Hi,  I have add a new country in IFS Aurena because I would like to use it in the assistant “Quick Register Customer”. Why can’t I select the new country in “Quick Register Customer”? Is there some update I have to do first?  

Hi All,We are trying to upload the credit card transactions using External file upload.       As of now the credit card statement does not have the credit card number and only the name. In order to overcome this, we have entered a IF_ELSE conditions for the system to pick up the card number according to the name.With the current setup the system is accepting uploading of transactions when there is only one condition for CARD_NO                 We need to have multiple number of conditions for the CARD_NO field to accommodate to include all the cardholder’s names and numbers. This is required since the credit card statement will be common one for all the company credit card owners. A Sample of how the conditions will look like is below.              When there is more than one condition IF_ELSE condition the system is not accepting the transactions from external file upload even the one which it accepted before. Please let me know on how to overcome this issue. Best Regards,Dharshan.

Hi all,I’m running ifs-cloud-23.1.6-penyzy3-3.5.0I’m trying to import the data from CUSTOMER_INFO_ADDRESS but the CREATE_TABLE_FROM_FILE job is splitting the ADDRESS field like so:ADDRESS=4291 5th Ave ES6V 7V6 - Prince AlbertSaskatchewanCA - CANADA In Excel export it looks like this:4291 5th Ave ES6V 7V6 - Prince AlbertSaskatchewanCA - CANADA How do I keep the information in the same record?I’m assuming it’s processing a Hidden Tab from Excel .csv file Thanks,Rob

We can transfer all Fixed assets balance and accumulated Depreciation balance from one company to another.

Hello All, A customer is asking the following:“I have a Purchase Order that was partially received, where on the Purchase Order can I see the “Remaining Quantity” that is to be received from the vendor?” The only solution I have found is the “Purchase Receipts History” window and the “Receipts” window shows how many were originally ordered and how many were already received. With some basic math I can figure out many are remaining to be received. This seems like basic functionality to view the “Remaining Quantity” on a Purchase Order. Am I missing something?Note: Cloud EnvironmentThank you,Alex 

Hi All,When we are performing currency revaluation process, two vouchers will be created. For example, when we run the currency revaluation on 31/10/2023 , reversal voucher will be created on 31/10/31 and new voucher will be created to 1/11/2023. This is for the month end transactions. How it will be like when we run the currency revaluation at year end. Does the system has new voucher for new financial year? What will be the impact of currency revaluation for the new financial year. 

Lobby Element header titles are cut off and not word wrapping. How do you enable word wrapping for titles?   

I am having some trouble setting up the environment where I can carry forward PTO future dated.  In the absence limit year I have set up the PTO Balance type limit and the PTO carry forward Balance limit for 2023.  However when I attempt to test by inserting absences for the 2023 year the remaining balance does not carry forward to the 2024 year.  I would like to be able to set a PTO balance of 80 hours for the 2023 year and insert 60 hours of absence to see if the remaining balance will add to the carry over when I attempt to enter absences in the 2024 year.  Does anyone know if I am able to set up carry forward for the future and see the balances or does the carry forward only apply to the previous year?

Dear Community,We had to update the IFS application with a new database connection details.So we deleted the instance using installer and the created a new instance.After creating the new instance i just noticed that the inventory.xml file doesn’t contain record of middleware mws and http oracle homes.I think I need to execute  below scripts to attach Oracle Homes.\\<IFS_HOME>\mw_home\mws\oui\bin\attachHome.cmd\\<IFS_HOME>\mw_home\http\oui\bin\attachHome.cmd Would it be possible to know whether it is normal to not to create those records in inventory.xml when creating a new instance from installer.Do we need to run the scripts to create those missing lines of the inventory.xml after each new instance creation.We would highly appreciate your comments on this.Thank you in Advance.