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Copying/Pasting error 'Illegal Operation'

  • January 23, 2024
  • 3 replies
  • 69 views
C
Do Gooder (Customer)
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We are utilizing Cloud version 22.2.6 

Today while attempting to copy Routing Operations from one routing to another a user was utilizing the copy rows / paste rows functionality and when attempting to save they received an error that stated Illegal Operation. When I attempted the same functionality, I did not receive the Illegal Operation error and the other user has also previously successfully utilized this functionality as well.  

Any ideas why we might receive this error? Thank you for the feedback. 

 

Best answer by Buddhika Kurera

I recreated this in 22R1/ R2.

Copy multiple lines in the Operations tab in the Routing page and paste it. The error occurs.

Copy single line and paste it, then a Server Error occurs

Updating to the latest release 23R2 or taking the latest SU for 23R1 would solve this issue.

3 replies

Buddhika Kurera
Superhero (Employee)
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  • Buddhika Kurera
  • Superhero (Employee)
  • 388 replies
  • January 24, 2024

@ChrisWasch0331 This error is observed when carrying out the copy/ paste operation of a row that contains Computed Fields. 

Fixed in 23R1 GA

Ref: TEZAUFW-3642

--Buddhika Kurera (buku) -- linkedin.com/in/bckurera/
Buddhika Kurera
Superhero (Employee)
Forum|alt.badge.img+15
  • Buddhika Kurera
  • Superhero (Employee)
  • 388 replies
  • Answer
  • January 24, 2024

I recreated this in 22R1/ R2.

Copy multiple lines in the Operations tab in the Routing page and paste it. The error occurs.

Copy single line and paste it, then a Server Error occurs

Updating to the latest release 23R2 or taking the latest SU for 23R1 would solve this issue.

--Buddhika Kurera (buku) -- linkedin.com/in/bckurera/
C
Do Gooder (Customer)
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  • ChrisWasch0331
  • Author
  • Do Gooder (Customer)
  • 2 replies
  • January 24, 2024

Thank you for this feedback. I appreciate the support. 


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