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I created user from Solution Manager=> Security=> Users=> Create User and IFS created its own personel data. I want to delete this. It is not used anywhere but it gives me “” is non existing table message. Has anyone experienced a similar problem?

I found similar problem in topics. Best answer is clear the 'Reference Cache' & 'Security Cache.  How exactly is this process done? Actually i am not sure it will work. But I want to try. 

 

"" is non existing table | IFS Community

 

Hi @sahango 

These kinds of errors when removing things often has the cause in errors in the reference cache.

When you remove things, reference cache is used to find which other objects to remove or check for existence.

You could try to refresh “Reference Cache” in the application to see if that helps.

If not you need someone to look into the problem in deep. I suggest you create a support case for it then.

Best Regards,
Charana Udugama


Hi @sahango 

These kinds of errors when removing things often has the cause in errors in the reference cache.

When you remove things, reference cache is used to find which other objects to remove or check for existence.

You could try to refresh “Reference Cache” in the application to see if that helps.

If not you need someone to look into the problem in deep. I suggest you create a support case for it then.

Best Regards,
Charana Udugama

Thanx for attention.

“You could try to refresh “Reference Cache” in the application to see if that helps.”

How can i do that? Could you share any picture.


hi @sahango 

Hi @sahango 

These kinds of errors when removing things often has the cause in errors in the reference cache.

When you remove things, reference cache is used to find which other objects to remove or check for existence.

You could try to refresh “Reference Cache” in the application to see if that helps.

If not you need someone to look into the problem in deep. I suggest you create a support case for it then.

Best Regards,
Charana Udugama

Thanx for attention.

“You could try to refresh “Reference Cache” in the application to see if that helps.”

How can i do that? Could you share any picture.

In Apps8, this is how you can refresh Reference Cache. 


I did it but result is same. 


It might be that the Dictionary cache needs a refresh as well, but just be careful. it will take a while to finish, and if you start it from the Solution Manager like that, make sure you really let it finish. Don’t be fooled if Windows start reporting that IFS “is not responding”, because it’s means that IFS is just busy. I’ve seen instances where not letting the dictionary cache refresh finish in fact ended up corrupting the cache, leading to errors like the above. Normally, the Dictionary and Reference cache should be sufficiently refreshed on install and delivery deployment.

Try it out in a non-prod environment first.


Try to refresh full dictionary cache:

Dictionary_SYS.Rebuild_Dictionary_Storage_(1, 'FULL');


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