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How to Make a Service Case

  • August 21, 2024
  • 1 reply
  • 162 views

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Where do i go on this site to open a case?? It should not be this difficult.

Best answer by PMGannon

Hello @tedszmaj1 

Cases can be entered for IFS Support through the Service Portal. Here is a link to the URL: 

Service Portal - Service Center (ifs.com)

Just in case, here it is typed out- 

https://support.ifs.com/csm

It may require separate credentials. Our organization has single sign on with IFS, so I am not sure. 

Good luck! 

Pat Gannon

1 reply

PMGannon
Sidekick (Customer)
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  • Sidekick (Customer)
  • Answer
  • August 21, 2024

Hello @tedszmaj1 

Cases can be entered for IFS Support through the Service Portal. Here is a link to the URL: 

Service Portal - Service Center (ifs.com)

Just in case, here it is typed out- 

https://support.ifs.com/csm

It may require separate credentials. Our organization has single sign on with IFS, so I am not sure. 

Good luck! 

Pat Gannon