We have a PO (A90081) linked to SO (1889644). The PO is for an external operation related to SO 1889644.
Previously, the user over-received the SO and reported all items as received. They have since reversed the over-receipt for the part on the SO, but we are still encountering the error: "Cannot ship more than completed in previous operation" when trying to receive the PO. I believe this may be due to the need to reverse the operation report as well. However, I am unsure how to proceed.
Could you please advise on how to resolve this error?