Assets (Asset Management)

Product & VersionProduct Area: IFS Cloud – MRO & Fleet Operations Functional Areas: Serialized Configuration Modification Program Template Parts / Template Alternatives Complex Assembly MRO Test Environment: Regional Test (LKP 25.2.4)Problem SummaryWhile executing a modification flow involving Template Alternatives and MRO Interim Orders, users may encounter unexpected serial structure inconsistencies if the parameter “Configured In Separate Template” is not set correctly.Although the issue can be resolved by setting Configured In Separate Template = Yes, the system currently does not provide any validation, warning, or error message during the Final Conformance Check to guide users.This makes the behavior non‑intuitive and difficult to diagnose.Observed BehaviorModification flows complete without any system validation. Serial structure inconsistencies (such as duplicate structure lines) appear only after completion of disassembly/assembly and receipt. No warning or error i

Hello All, We are having an issue with IFS objects and GIS connections. Hoping for a resolution.We have one base layer and one feature layer, and they have been added to a layer group and we can see the objects using the GIS MAP page. We want to see the “object” from the Functional Objects page, and we have followed the documentation ( Page name = Functional Object;  Label = View Map ; Page = page/GISMapClient/MapPage; NavigateFilter = { LuName = 'EquipmentFunctional', KeyRef = $[KeyRef]}                        KeyRef did not work well - so we tried using MchCode as well.                                                     With MChCode, the link has the correct object id (25057)        {page/GisMapClient/MapPage;$filter=LuName%20eq%20'EquipmentFunctional'%20and%20KeyRef%20eq%20'25057';path=0.1632440489.1043127562.1054673758}. The GIS map opens but it does not filter/highlight the object that we want to view…..instead it shows all the objects on the GIS map.   Any insights / ideas woul

Dear All,For one of the customer we are using the EAM functionality where we are trying to executed Multicompany time reporting scenario on Work Task. There is also usage of travel resource group on the resource.Without creating employee in the secondary companies and utilizing primary company employee id in the ‘Active Secondment Employee ID’ field on resource will pick work task resource group and set the cost to Zero. In this case application will not consider the travel resource group.If employee id is created in the secondary companies, the application will pick up the travel resource group for travel part and work task resource group for second time report record. Which is correct. This was tested from IFS cloud without use of MWo. Version details are below - Application service update: 25.1.8Framework service update: 25.1.10IFS Cloud Web version: 25.1.10.20260305022227.0IFS Client Services version: 25.1.10.20260305022228.0IFS Client Notification version: 25.1.10.20260305024956.0

We are still processing this information:  Please confirm that we understand correctly the changes related to the removal of the Allocate Resource Gantt and Resource Monitoring Gantt tasks: The functionalities in the task will be fully preserved - Resource Management > Resource Analysis > Resource Analysis The functionalities in the task will be fully preserved  - project Management>Plan and Execute > Project Gantt These tasks will be removed:  Maintenance > Work Management > Execution > Resource Monitoring Gantt Maintenance > Work Management > Preparation and Planning > Allocate Resource

Hello Everybody,have anybody tried to setup the FASN up to comply with ISO 14224 ??? we have made our own solution in IFS8 but enabled the Item class etc in IFS 10 for setting this up in accordance with IFS, but doesnt really seem to be able to make the ISO 14224 “Multilevel” reporting … ??

Hi All, I am trying to setup the "Enable Navigation from IFS to GIS Map" for Functional Objects but am having little joy. I have setup the button to the best of my abilities as per this document About GIS Map (ifs.com) However the instructions are not correct for NavigateFilter. I have used the tool to add the filter "LuName eq 'EquipmentFunctional', KeyRef eq $[KeyRef]" but when I click on the View Map button it opens the map but does not select or zoom to the asset. This is the URL that is being generated to open the map:https://topo-d07.build.ifsdemoworld.com/.../MapPage...Any help would be much appreciated as we ideally need this by close of play Monday. Many thanks in advance

Hi,Could you share a PowerShell script to adapt the following scenario:ITOM performs discovery/inventoryDetects: “machine without software X”Validates rule (compliance/baseline)Triggers automatic eventAssyst opens ticket automaticallyWorkflow executes:calls deployment tool (e.g., Intune)or automated scriptInstallation occursTicket is updated or closed automatically

Commonly known rules in PM actions are “If the actual object does not exist, and the task is connected to a PM Group, pre posting values are copied from the PM Group (if they exist). So, if an object exists the pre posting is taken from there.”In our case:Customer is using IFS version 24.2.10. They have code string B = Cost center and code string F = Object in Code Patr Info in Functional object.When calendar generating PM action, Work Task gets both code strings to the Work Task as Pre posting from Functional object. As it should.But if they have PM actions with PM Group (without Merge), work tasks Pre postings get only code string B = Cost center in calendar generation with PM group.So, it seems that other than code string F is not coming from Functional object to Work task, if PM action has PM group and it is used in calendar generation. If work order is generated direct from the Maintenance plan line (from one of the pm actions with group) Pre postings gets both code strings as it

Hello,maybe someone can clarify for what purpose the tab “Work Orders” is needed in the form “Isolation Order”?Work orders there are attached only manually. If Work Order is connected to Isolation Order via Permit, the information of such Work Order doesn’t appear in this tab. Such connection is seen only in the form “Work Orders, Permits and Isolation Orders”, but not on Isolation Order.So I do not understand for what purpose this tab is needed in Isolation Order. Connections of Isolation Order and Work Orders that are made in this tab doesn’t apply any rules for Isolation Order and Work Orders dates too.

Hi All,We are using IFS MWo Maintenance app (and not the classic app) for one of the customer. We have created a custom field for barcode on IFS Cloud as well as on MWo app. Each functional object has a unique barcode associated with it. On the MWo app the barcode field is available on work task overview once we click on the ‘My Work’ tile. The customer we are implementing is into service industry where technician will visit their customer premises and will first scan the barcode affixed on the asset in MWo to filter out the work tasks associated with that specific asset.Our observation is that on the search functionality @ records in ‘My Work’ tile on the app version 26.4.3723.0 available on IOS app store has scanner icon, where as app version 26.4.3728.0 on android app store doesn't. Due to this we cant scan the barcode on the android device.Please advice is there is fix or app configuration for latest version 26.4.3728.0 on android as barcode scanning is working on IOS app version 2

Hello,Currently, none of our Android users are able to utilize the IFS Trip Tracker application on their mobile devices. We would like to understand whether this is a known issue and if there is an expected timeline for when IFS plans to resolve it.Thank you for your assistance.

Community, I don’t see customer warranty does its job in work order when invocing, though object warranty is there, system default is Invoicable, and if you don’t manually change it to Not Invoicable, system will invoice the customer as normally we do. We are on APP10. Thank you.

Customer (25.1.4) gets following error when user tries to use material quick issue. It comes with all parts in customer. In our own demo environment (25.2.3) the same error does not come with all parts and it seems that the same part gives error and other times does not. Sites in work task and part are the same and user is connected to warehouse.Any idea what could case error? 

Environment: Cloud 25R2Background: A overhaul of a truck is performed and the engine (Inventory part / serial object) is removed for repair. Time and Material is consumed to repair the engine.  The cost of the repair should sit with repaired engine.How can this be achieved automatically?Currently when a Work Order is performed, it is possible to “Return to Inventory” and the “Inventory Value” has to be set manually. It does not use the time and material cost incurred on the work order.Is there any setting that can automate this.Regards, Malik

Community,How to fix below error?I am trying to connect a Repair Work Order to a superior work order which is connected to a project, i got below error message. Same error message is also prompted when I am trying to connect the same Repair Work Order to the project using Project Connections. see below error. 

We see the need to be able to modify operational loggings after serial numbers have been renamed. This happens quite a lot in our business that incorrect serial numbers get runs, and then are rebuilt before we have the possibility to correct the run. Can you please open up for this possibility? Pages: Correct Operationa Loggings, Report Operational Loggings

 I am trying to configure navigation from Prepare Work Order (Active Separate) screen to History Log screen and pass WO_NO as a filter. When navigating from Prepare Work Order, the History Log should show records only for that specific WO number. I tried using navigation filter like:startswith(tolower(Keys),'wo_no eq ($[WoNo])^')), Keys contains 'wo_no eq ($[WoNo])^'))But it is not returning the expected records. History Log stores WO number inside the KEYS field, so I am trying to filter based on that value.What is the correct navigation filter expression to pass WO_NO from Prepare Work Order to History Log?If anyone has implemented similar navigation filtering for KEYS field, please suggest the correct approach.Keys: WO_NO=2^Also, I need to filter History Log records where:LU Name = ApprovalRouting Since the KEYS field contains multiple key references like:KEY_REF=WO_NO=2^LINE_NO=1^LU_NAME=ActiveSeparate^STEP_NO=10^ I need to understand how to correctly pass WO_NO (and other key refe

Hi all,I have a Lobby element that I am using in two lobby pages. It is based on a datasource that uses two parameters Category_ID and Group_ID. My datasource query is using the NVL statement, means when one of the parameters is empty it returns everything. To this regards it is working well. However, when I want to use the same methodolgy as a navigation link I get an error. My navigation link contains:(startswith(tolower(Cf_Group_Id_Eo),$GroupID$)) and (startswith(tolower(Cf_Category_Id_Eo),$OBJECT_CLASS$))When both parameters $GroupID$ and $OBJECT_CLASS$ are given everything works fine. But when only one parameter is given (e.g. $GroupID$) than the second statement of my navigation link gets rendered as:contains(,'')) So this is obviously throwing an error. Any suggestions on how to fix that? I would like to avoid to create two different widgets since I want to reuse the same widget on both lobby pages. Looking forward to all of your responses 

I am encountering an issue while attempting to send an outbound transaction from IFS to an external system (Maximo). The process fails with the following error:ExecutionException from Sender threadCaused by: ifs.fnd.connect.senders.ConnectSender$TemporaryFailureException: Exception while sending dataCaused by: javax.net.ssl.SSLHandshakeException: Remote host terminated the handshakeCaused by: java.io.EOFException: SSL peer shut down incorrectlyThis error occurs during the outbound integration from IFS to Maximo, indicating that the SSL handshake between the systems is not being successfully established.  

We have a customer running IFS Cloud 23R2 who encountered the following scenario.Their Preventive Maintenance (PM) plans are configured with Calendar + Criteria, where both Performed Date and Performed Value are considered.In one instance, an incorrect measurement was entered for an object. This triggered the Condition-Based PM plan line and generated a Work Order. The Work Order was subsequently cancelled, and the incorrect measurement was invalidated/marked as incorrect.However, the issue is that the PM plan continues to generate Work Orders, since the Generation Value on the PM Plan was not updated after correcting the measurement.The current workaround is to regenerate the PM plan, which resolves the issue.Although this is an infrequent scenario, the customer manages thousands of PM plans, and this situation occurs occasionally, requiring manual intervention each time.We would appreciate guidance on the following: What is the exact background job/process that updates active PM plan

Hi, Could you please assist in identifying the correct process within IFS Service Management to address the following business requirement?Requirement:The business needs to initiate maintenance work only after receiving an advance payment (e.g., 50%) from the total quoted amount.Currently, we are using Service Quotation as the starting point. However, we do not see an option to create a Customer Order directly from the service quotation or from the early stages of associated Request / Request Work Task.While it is possible to create a Request from a Customer Order, we observed that:The Request Task sales lines and Customer Order lines do not appear to have a direct relationship This makes it difficult to manage advance payments and link them to the service execution and final invoicingCould you please advise:What is the recommended standard approach in IFS to create a Customer Order in early stages of the Request? Is there any standard way to link Service Quotation → Customer Order → R

Hi All, I was trying to reserve a ‘Tool/Equipment’ to a Project acitivty that is still in ‘Planned’ phase (Project = ‘Initialized’).  Project: Project Activity with Resource Allocation: Resource Monitoring Gantt: So, allthough it seemed to have worked to allocate the resource 260113-001 to the project N-1245 ; activity = 100000533 starting from March 10, 2026 8am onwards. When I hover over the Resource Monitoring Gantt, the Project Allocation screen does not show me the project info. Is this a bug? Is there anything else that we should take into account? Best RegardsRoel  

Community, do you know why SLA does not respond to work order planning? what is the mechanism behind it?kindly see below work Task Planning Schedule. 

To plan and schedule work tasks from a work order on Dispatch Console, I’m trying to get the scheduling dataset up and running. However, I’ve been unable to connect the Maintenance Organization Site to the Scheduling Dataset.Individually, I can see the options in the dropdown for both, but when I select a value for either the Maintenance Organization Site or the Scheduling Dataset, the other option disappears.Could I be missing a data setup that enables the connection between the Maintenance Organization Site and the Scheduling Dataset?   Thank you

I’m attempting to use the olingo library in java to integrate with IFS.  The main task I’m attempting to accomplish at first is to add multiply master parts in one REST request.  I’ve managed to navigate the api enough to get it to form a batch request and send it off to IFS however I get a weird error response that makes no sense and leads me nowhere.  Has anyone else seen this? Batch Request raw payload--batch_ad5ae8cb-87e6-4f1e-9660-72770abad95fContent-Type: multipart/mixed;boundary=changeset_a3c57785-5e5b-4771-9cc2-a57e779d77ff--changeset_a3c57785-5e5b-4771-9cc2-a57e779d77ffContent-Type: application/httpContent-Transfer-Encoding: binaryContent-ID:1POST https://{{ifsurl}}/main/ifsapplications/projection/v1/PartHandling.svc/PartCatalogSet HTTP/1.1Accept: application/json;odata.metadata=fullContent-Type: application/json;odata.metadata=fullOData-MaxVersion: 4.0OData-Version: 4.0Content-ID: 1{"@odata.type":"#IFS.Part","PartNo@odata.type":"String","PartNo":"partNumber1","Description@oda