Assets (Asset Management)

I am looking to add technical information of equipment that we are managing. Information like software state, firmware versions, etc. Where is best to input that info so that it can be searched and shown when looking at Part Serial or even in Inventory? I know there are fields like Technical and Characteristics but not sure how I add those or what level of access i need on my profile.

Hello Everybody,have anybody tried to setup the FASN up to comply with ISO 14224 ??? we have made our own solution in IFS8 but enabled the Item class etc in IFS 10 for setting this up in accordance with IFS, but doesnt really seem to be able to make the ISO 14224 “Multilevel” reporting … ??

Hi Experts,When I try to update Task Priority, the following error will be there.“Task Availability Pattern already exists”.  I can see some Availability data under Scheduling information But I dont undertand the connection between Prority and Availability??I can only update the Prority once I deleted Availability line then if I update Priority again it will create this Availability line??Availability is Setup againt the Customer Location linked to the Object. Please clarify this behavior?  Thanks,KM

Hello,I’ve created a custom reference field in the Functional Objects screen in IFS Cloud 23R2. The LOV linked to the custom field is ‘EquipmentFunctional’. I’m able to add the custom field to the screen and values are populated as expected from the LOV.But when I click on the data (since it is an hyperlink), it does not navigate to the respective functional object record. Using the Page Designer:If we leave the custom field as ‘Editable’, when we click on the data, the screen just refreshes and stays on the existing functional object screen and does nothing. If we leave the field as ‘Read-Only’, it opens a new window and redirects to the functional object screen but does not display the relevant record to be viewed. For example: it needs to display the functional object ‘01010170’.I would like the reference field to be editable and should be able to navigate to the respective functional object record. What am I missing in this process? Please let me know.

Hello,maybe someone can consult me how it is possible to design through Page Designer the dialog window “Pre Posting” in the form “Prepare Work Order”?Need to hide one field and cannot find where to do it.I open Page Designer but cannot find the place where to do it. There is no such dialog between listed Dialogs, also cannot find it between the lists and in other places:Where could I modify Pre Posting dialog window?Thank you beforehand:)

ERROR: The Inventory Part in stock object does not exist.I’m in APP9 and have 2 work orders that are project connected. We have used move serial to inventory functionality to move the serial object into stock. I’ve confirmed they are in stock and project connected. The work order status was reviewed, all postings are authorized and all lines are not invoiceable on the transfer to customer order screen. When the user tries to change work order status to Finished, this error is received. I’m unsure how to resolve this issue and didn’t see anything in other posts with this same issue that would help me. 

Hi All,I have tried to create a new revision for a PM action which is connected to a work task template. I would like to know how this toggle button works?   Thanks & Best Regards,Nipun

Hi All,I have a scenario once the workorder has been created from the PM schedule, the workorder completion date must be within the particular period. One of the Maintenance department’s KPIs is to perform the work order within that particular time period. If it’s going beyond that period, it’s considered as ‘Over due’. Then that will impact their KPI. In IFS, do we have a method(either lobby or field) to track this work order completion Overdue. Any suggestions for this scenario?Thanks & Best Regards,Nipun

Hello ocne a serial part is created, how to automatically generated the rlated Serial OBejct.How to do Make Maintenance Aware automatic?Thank you yoni

Hi,I am bit confused about the replacement PM’s,Suppose I have 3 Pm’s. P1 P2 and P3.P3 is replaced by P2 and P2 is replaced by P1. Now if we generate work order having same planned week, consider w1 as work order for all PM’s.       1.If I cancel related work orders in P2. What happens to the P1 work task?        2.Does work task of P1 only depends on P3 not on P2?

When a work order is created from the PM, the map position (latitude and longitude) is populated based on the functional object linked to the PM. However, the technical class is not being populated. 

Hi Experts,I have encountered an inconsistency with the cost per hour calculation in the Costs tab. A resource group has been set up with a general cost of 50. The related Maint organization is having a cost rate. A Work Task (WT) was created and connected to this resource group. The task was then assigned to a user, time was reported, and the work was completed. However, we noticed that the Costs tab displays a different hourly rate than the expected value of 50. The Resource and Planning tabs reflect the correct hourly cost of 50 for the resource.Further testing was done by executing another WT using the same resource, but the Costs tab again showed a different cost per hour.   How is the per unit cost in the Costs tab being calculated? What could cause this discrepancy? What steps can be taken to ensure the actual cost per hour (50) is correctly reflected in the Costs tab? Are there any configurations or adjustments needed in Time Types or other related settings? I would a

We are having an issue where when we try and register arrivals - Receive with Serial / Lots this error appears. Has anyone come across this and can help point me in the right direction? I have raised to IFS as a potential bug following the release of UPD28 as that is the only change we have introduced recently but wondered if anyone was able to help resolve it whilst I wait for an update from IFS as this is having a massive impact on our business. Thanks,Lisa

HelloHow can I locate a technician in the Dispatch Console module? Is there a specific setting in the resource person? Best regards

Hi, We’re trying to understand how the replacements by PM actions works. Is there any good documentation on it? Couldn’t find it. We’re wondering if it will still work if the PMs that would be replaced are on different dates. Do you need to ensure that if PM_1_Yearly is replaced by PM_2_Yearly,  will it do that if PM_1 and PM_2 have different dates? Thanks

Hi Experts,We have a scenario where a Transport task is created lets say for 10 parts but actually 4 is Damaged while transport. Then Engineer have to receive only 6 into the Mobile stock rejecting damaged 4. How to do this Partiall receipt in mobile?If I press Execute, full Qty is received??  Thanks,KM

We are a company using the IFS 10, but recently we discovered a document for IFS Cloud called: “IFS Cloud - NGSM DEMYSTIFIED (24R2)”.Is there any document similar to this for the IFS 10? Showing the good practices, how to use, what is the field, tools, applications inside the IFS.We want to get closer with what is the IFS core, standards and good practices.

Hi everyone,I have an issue regarding the completion of a work task with work steps : When I try to finish the work, this error message is displayed : Is it possible to avoid this error ? Thanks

How do I move or change items from a location type of quality assurance?

Hello, after upgrading IFS Cloud to 25R1 a rebase of Page ProjectResourcePlanning is not possible due to dictionary error.Has anyone an idea to solve this issue? Many thanks, Herbert  Sorry, there was an unexpected application error.Url (parameters included) = https://uat-ewms.gftd-united.eu/main/ifsapplications/web/page/ProjectResourcePlanning/ProjectLevel;path=0.1656053651.1188772997.1874297903.eyJmIjoiIiwiZyI6InBhZ2UiLCJpIjoiUHJvamVjdFJlc291cmNlUGxhbm5pbmciLCJhIjoidmlydHVhbC0xIiwiYiI6IjE4NzQyOTc5MDMiLCJlIjoiUGFnZSBDb25maWd1cmF0aW9ucyIsInNjb3BlIjoiZ2xvYmFsIiwiZCI6dHJ1ZSwiYyI6ZmFsc2V9.eyJmIjoiL1BhZ2UiLCJnIjoiUHJvamVjdFJlc291cmNlUGxhbm5pbmciLCJpIjoiUHJvamVjdExldmVsIiwiYSI6InZpcnR1YWwtMiIsImIiOiJ2aXJ0dWFsLTEiLCJlIjoiUHJvamVjdCBSZXNvdXJjZSBQbGFubmluZyIsImQiOnRydWUsImMiOmZhbHNlfQ%3D%3D;record=KFByb2plY3RJZD0nMVVORDFXRjEnKQ%3D%3DError stack:Bad metadata error:The list: EmployeeAllocationHandlingList does not exist in dictionary!Error: Bad metadata error:The list: EmployeeAllocationHandling

Hi All,Can someone explain me, the relation between Transaction code CO-WTISS and the Object ID in ‘Inventory Transaction History’ window? Object ID is visible for WTISS transactions, but not for CO-WTISS. Also, not sure why the Object ID column is not visible from Inv. Transactions History in latest IFS versions (eg: 24 R2) Expecting your thoughts on this. Thank you.

What is the component that gives access to the list of “Payment Currency” 

Hi Experts,I created a Task template with Calendar Plan information also added Condition generation details as well.  Next when I linked this to a PM action in Jobs and Template tab, I could not see updated Maintenance Trigger information. What I am missing here?Intead if I created a PM directly from the Task Templates it works?  Thanks,KM

Community, I have an error message when I am trying to create shop order which I am not able to understand. any idea? 1043156 is a normal purchased part. below is the screenshot. 

One of my customers is currently on IFS Cloud version 23R2, and their technicians are using the MWO – Maintenance app for executing work tasks. The technicians are performing the expected sequence of actions in the app: Accepting the work task Starting the task Marking steps as done Reporting time Completing and returning the task to IFS Cloud However, the transactions generated by the technicians are appearing in the "Failed Transactions" page in IFS Cloud as shown in the screen shot.To investigate, I performed the same steps using my own account in a test environment. My transactions processed successfully and did not appear in the Failed Transactions page.Could you please advise on potential reasons why the technicians' transactions are failing while mine are not?Thank You