Assets (Asset Management)

We are still processing this information:  Please confirm that we understand correctly the changes related to the removal of the Allocate Resource Gantt and Resource Monitoring Gantt tasks: The functionalities in the task will be fully preserved - Resource Management > Resource Analysis > Resource Analysis The functionalities in the task will be fully preserved  - project Management>Plan and Execute > Project Gantt These tasks will be removed:  Maintenance > Work Management > Execution > Resource Monitoring Gantt Maintenance > Work Management > Preparation and Planning > Allocate Resource

Hello, First of all our customer using IFS Cloud 23.2.8 version.In this case, we try to print a Work Order Report for 13 lines of work orders.There is an error occured which is “Error When Printing to Aurena Agent Timeout” and nothing happens, dialog closed. Error Image Log records in below;Application -    CMD(2): timeout in agentcall after 60000 msApplication -    CMD(2): toast({"type":"error","msg":"Error when printing to Aurena Agent ${error.Message}"}) Does anyone know reason or solution for it? 

Can we transfer the Attached documents in Work Task screen to Work Order. Below is the settings i have configured in Object Connection Transformations but no luck. 

In IFS Cloud 24R2,I have come across this requirement and want to know if anyone has faced this before :In a structure, the Parent has a meter and all child objects also have a meter.e.g :Parent object - CarChild Object 1 - EngineChild Object 2 - Suspension When a New reading is recorded on the Parent Object meter, the independent child object meters should also inherit the same value.e.g : If the new reading value on the parent is 103, then the new reading value on the child objects should be 103 Not sure if there is a smart way to do this or whether it requires a configuration.   

 A customer using Work Order/Work Task in Cloud (version 24.2.3) is experiencing an issue when creating a service request.After filling out the required information, they are unable to proceed to the next step or finish the process using the “Next” or “Finish” buttons—both buttons (located at the bottom) just continue to load without progressing.I suspect this might be related to missing user permissions. Could anyone advise what specific permission(s) might be required for this customer user?Upper part of the screenBottom part of the screen  Thank youRaghav

Hi All. has anyone seen this error? Texto Erro: ORA-21780: Maximum number of object durations exceeded.ORA-06512: em "IFSPET.GENERAL_SYS", line 189ORA-06512: em "IFSPET.GENERAL_SYS", line 76ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 9541ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 2993ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 3004ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1581ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1585ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1878ORA-06512: em "IFSPET.PM_ACTION_CRITERIA_API", line 1884ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4127ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 4230ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6075ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 6131ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_API", line 8638ORA-06512: em "IFSPET.PM_ACTION_CALENDAR_PLAN_A

Dear All,During implementation for our client on IFS Cloud 24R2 we have observed following in MWo. Is there any setting that can control below scenario of restricting the work assignment before setting as completed in MWo.The technician if changes the date/time in the past. Say current time is 11AM IST and technician is working in this time zone. If he changes the time on mobile from automatic to manual and changes time to 8AM. The following is effect in the application.Say allocation time is 11AM to 12PM for 1 hour, if technician changes time and completes assignment. Then application will capture work assignment start and finish as 8AM and 9AM respectively against the allocation time of 11AM to 12 PM. Is there any setting to restrict this from MWo which validates the time between allocate time and start/finish time ?Thanks for your help and replies in advance.Regards,Srinivas

HAs anyone used the Machine Learning capability in IFS Cloud or can point me to more information about it? I’m interested in how it can be used to manage PM Actions for automated Work Order generation and Work Order management and scheduling. Thank you!

Hi All,We are using IFS Cloud 24R2 and MWo app based on this version.When Downtime Enablement Per Work Type Category is enabled then it works fine in IFS Cloud. How about assignments that are executed from MWo, as there seems no functionality in MWo where the downtime is asked for mobile used before closing assignment. The mobile user completes the work assignment and work task moves to Work Done status without asking for downtime registration.Please correct me if there is any setting or configuration that need to be done for Mobile app to use the downtime feature ?Thanks for your responses and help in advance.Regards,Srinivas

Dear all,We were exploring the IFSAPP10 online documentation and we found the RCM ANalysis module, which has the Receive/Prepare/Execute the RCM Analysis.I have some questions about this functionality.1. Is this available for IFS App10?2. how do I use it, can someone share any support document? Is there any image as example? Because in the online documentation has some generic support documentation and I couldn’t understand how it really works.

Are there release notes for 25R1 available? 

What is the idea behind the possibility to set up object type structures (object type In object type). How can I use this structure in equipment object structures? 

The description of the relevant part from the Part screen is inherited as the description of the Serial Object when a Serial Object is created (Service > Equipment > Serial Object > Serial Object). Once the object is created, the description can be changed in the Part and Serial Object screens.If the description of the Part screen is changed for a Part then the Description(s) of the corresponding Serial Object(s) is/are changed accordingly. But not the other way round. The Description of the Serial Object can be changed. Lets say we amend a Serial Object with a different description and then for some reason we decided to change the description of the relevant part in the Part screen. Once the description is changed, the description of the Serial Objects (all connected to the specific part) will be overwritten.Therefore it feels like there is a gap in this function. Create a Serial Object with different DescriptionThen update the description in the Part screenNotice that the de

IFS Cloud EnvironmentI am trying to assign multiple Resource Groups  to a Work TaskOn the Work Task>Resources tab, I create a new Demand line and  provide a Resource Group and a Planned Quantity of 2. Once the Work Task is Released, it shows up in the Unassigned section of the Maintenance Engineer screen for all Resources in the Resource Group.When someone Accepts the Task, the Work Task no longer appears in the Unassigned section of the Maintenance Engineer screen any other Resources in the Resource Group.I then tried to add another Demand line on the same Work Task. ​​​​The new Unassigned Task shows up in the Unassigned section of the Resources. When the other Resource tries to Accept the Work Task, the following error occurs Same error occurs if selecting Start Work How do I allow multiple Resources to access the Work Task on the Maintenace Engineer screen so they can view the Work Task as well as Report their own time?

Hi Experts. In App10, we are able to change the tax code in customer order lines that are originated from Service. Then if we check the same in latest Could 24R2 this cannot be done with the following error. We use 2 different tax codes for the same sales part and it is dependent on whether the order type is NO CO or SEO COThen how the Tax code can be changed under the current constraints as we need to identify how it can be changed otherwise. This Tax code is not available both in the “Invoice Preview” screen and at the “Work Task” level as well, further compounding the issue.This is a significant limitation in the cloud as it worked well in App10, and it introduces additional complexity into the process and severely impacts efficiency. Thanks,Kasun

Hello,Maybe somebody could help to make clear such situation:We have two supplier agreements 1 and 2 for one supplier for the same purchase part. Supplier agreement 1 is created earlier than supplier agreement 2 (according to creation date). In the work order requisition line we provided the agreement 1 that is created earlier, because there are still enough money for buying that purchase part from that earlier created agreement. In agreement 2 is not enough money. When we try to create purchase order from that purchase requisition line, system provides error message, that maximum amount of agreement 2 has been exceeded for current period.Do we understand right, that when supplier agreement periods for the same purchase part overlaps, system automatically searches for the supplier agreement that is newer (created later)? Thanks you beforehand!

Hi,We’re on Cloud 23R2. I’ve noticed that when issuing parts directly using “direct issue” on the tech portal, the parts aren’t registered under the Material tab in the work task, but only registered as costs. This might be confusing as everyone looks at the Materials area on the work task to see what parts were issued, where the direct issued parts now don’t appear. What was the reasoning behind it? Is that a bug? 

In Work Task Template from there is Tab “Task Template is Used”, and contains several cards, which allows to jump to another form, i.e. PM actions where particular WTT is used. Client expects not to see some of cards-links. In Page designer under the Tabs cannot find how to make them invisible. 

Hello, maybe someone also met the problem, that in the same form number separators (number formats) differ. For example, I met such situation in the form Material Requisition. One is separated by point, other by comma:computer settings: 

Hi all, Direct issue from the Tech Portal require that the users first select a location and the system filters down the parts that are in stock in that location. This is not really helpful as the techs don’t know where the parts are located in their remote warehouse;instead, our techs would like to first select a part and then pick the location after. Is this doable? Is there a reason why the system asks a location first? We’re on Cloud 23R2.Thank you.  

Hello,Maybe someone could answer those questions:When did the statuses “Not Translated” and “Changed” appear for the attribute in the form “Text Translations”? For example, such attributes where never translated and never changed their translations in the environment, but they are seen with the status “Changed”: Why some attributes in statuses “Not Translated” and “Changed” exist in the form “Text Translations” and “Translatable Text” at the same time?

We use the IFS for Oil and Gas company, we are trying to build a FMEA for our assets.1st Question.In the IFS Cloud, is the FMEA Module the same from IFS APP10?2nd QuestionIs there a way to create a FMEA against the Item Class in the IFS APP10 or Cloud?

Greetings everyone, especially valued customers and partners,We are seeking your valuable insights and expertise regarding anomaly detection. Whether your approach relies on rule-based systems or machine learning models, we are eager to learn from your experiences.If you currently utilize anomaly detection in your business operations, we are interested in understanding how you leverage anomalies to enhance your business processes. Specifically, how do you integrate anomaly detection into your operational framework?Alternatively, if anomaly detection is not yet a part of your business strategy, we would like to know if there are specific business requirements driving the need for anomaly detection capabilities. What potential use cases do you foresee for integrating anomaly detection into your solution framework?We sincerely appreciate any responses you can provide.Thank you in advance.Warm regards, Mayura 

When Work Orders are created for PM Actions, either via the ‘Generate Work Order’ option on the PM Action page or through Calendar Generation, the resulting Work Order does not retrieve or display the Customer and Service Contract information from the originating PM Action.  Currently, this information is only transferred to the Work Task level.  As explained by R&D, this behavior is by design, since the PM Grouping function allows the creation of a single Work Order that may include multiple Customers and Service Contracts. However, we would like to request an enhancement from R&D to improve this logic so that when no grouping across multiple Customers and/or Service Contracts is involved during Work Order creation (from PM Actions), the system should fetch the Customer and Service Contract information directly from the related PM Action.

Tool A has been checked out, and Tool A can still be assigned on a work task, does the system not have a corresponding restriction or reminder.