Assets (Asset Management)

Hi all,I’m trying to understand the intended usage of Risk Analysis in IFS Cloud (as designed by IFS R&D), specifically in an Asset Management / Maintenance Work Order context.Business requirementIn our maintenance execution process, a risk assessment is a mandatory step before work can start on a Work Order.A typical example is working at height, where a risk assessment must be performed every time the job is executed.Issue 1 – Risk Analysis cannot be created from the related objectFrom a user/process perspective, we need the flow to be: Create Work Order Create Risk Analysis from the Work Order (context-driven) Complete + approve Risk Analysis Only then allow Work Order execution to start However, in IFS Cloud it s

HiI’m seeking input from the community regarding a status synchronization issue between the MWO Maintenance App and IFS Cloud.In the MWO Maintenance App, within Work Task details, all task steps were updated to Done, time was reported, and the Work Task status was moved to Completed. However, when reviewing the same Work Task in IFS Cloud, only a subset of the steps reflects the Done status, while the remaining steps still appear as Not Done. Additionally, the reported time is not fully updated in IFS Cloud.Has anyone encountered a similar discrepancy between the mobile app and IFS Cloud? Any insights on potential causes, sync settings to review, or recommended troubleshooting steps would be greatly appreciated.Thank You

Hello Anyone in the Marine Industry practically using IFS Cloud to track emissions in their vessels? It would be great if you can provide some details of the solution you are using. Thanks,Asela

In 25R2 screen Maintenance Planning and Scheduling Dataset not able to see two new commands, View Scheduling Optimization Jobs and View Scheduling Optimization Logs. any Setting to be configured ? 

If made a Line Chart with Time picker (date selector)but in lobbies this selector(picker) don't showing!in Element Designer date period is able from the pickerProduct Version: 25.1.3 

I created a PM action with a default calendar end date of 12/31/2030 and configured the relevant object properties. I also set the PM_PLAN_HORIZON to 2030. However, even with this setup, the maintenance plan that was generated is not exceeding more than 2027 (specifically it stops at 09/09/2027), despite the calendar and PM_PLAN_HORIZON being set through 2030.I have also refreshed the cache, yet the maintenance plan continues to generate only up to 2027. Could you please confirm if there is anything I may have missed in the configuration? Maintenance triggers:-Default Calendar:-

Hello,We are currently using IFS Cloud in our company. I would like to develop an internal mobile application to make frequently used processes (such as material requests) easier and more practical for field usage.How can I integrate this mobile application with IFS?Where can I access the API information and documentation for our environment?Additionally, is it possible to securely write transactions from the mobile application directly to our IFS server without issues?I would also appreciate any further recommendations regarding mobile development best practices with IFS Cloud.Thank you in advance.

Community, I don’t see customer warranty does its job in work order when invocing, though object warranty is there, system default is Invoicable, and if you don’t manually change it to Not Invoicable, system will invoice the customer as normally we do. We are on APP10. Thank you.

Hi,We are working through an example where Serial Objects can have a Spare Parts list with quiet few parts for each object.When the Move Serial Object is used, when it’s moved to a different Company / Site, how can the related spare parts list also be moved simultaneously?

Hi Experts,When an Engineer created a new Material line in the mobile, we can find the same in work task material tab. There is a requirement that we need to identify who created this material line as there is no column there in te material tab about the user.One task can have severeal Assignment for different users that they will create material requitements, there is no way to identify who created it.Appreciate for your help. No User information in Material tab?  Thanks,KM

Tooltip is shown in Lobbies, but X-axis values are not visible in the tooltip when hovering over data points.How can add X-axis value to the hover data point ?? 

Community, Wondering how to enable Auto Repairable WO check box in below window? Thank you. 

Description / Details:There is a requirement from the Maintenance area to monitor compliance with preventive maintenance by performing a comparison between:Planned Value: the value planned for the execution of preventive maintenance, defined in the Maintenance Plan according to the defined frequency; Actual Value: the hour meter / odometer value effectively recorded on the equipment during the execution of the Work Order (WO).Currently, the Planned Value is visible to the user in the following IFS screens:Maintenance Plan Analysis; PM Action / Maintenance Plan.However, this information is not available on the Work Order (WO) screen, which makes the operational follow-up of preventive maintenance more difficult.Questions / Support Request:In which IFS table/field is the Planned Value stored for preventive maintenance Work Orders? Is this value directly related to the Work Order (WO)

Can someone please help me to show ho to register and load an entire table with several linear assets data in IFS CLoud? 

Community,When I am creating Repair work order in below screen RMB function, work order is not automatically connected to its parent work order, in this case #12574, how to automatically make it a child to the work order that is initiated? we are on APP10. 

Community,usually the serial object Installation Date is activated after the object is delivered on customer order. but we need to manually set it up. We would like to manually set the installation date (from Part Serial) when for example, the commission starts. sometimes, the product has been sitting at customer site for a long time before it is ready to start commissioning. How we could do that?

IFS Cloud 25R2, Knowledge Article(KA) which appeared in Work Task, the same work task transferred to Mobile, can we see the KA in MWO ?… 

Good morning all,Hope you are doing well.I’ve got this problem here and I am not sure whether it is possible to add a field to a custom Aurena Projection from a different screen which I believe the projection is based on?I’d like to add to “Analysis Result list”:A field called “Note text” from Analysis result screen: This simply would be additional field in the dropdown menu in “Analysis Result list” screen.I believe that “Analysis Result list” is based on the “Analysis Result” I understand this cannot be done via Custom attributes. Is there a way to achieve this please?Kind regards,Jan

Hi,In previous versions of IFS, we used the Route Work Order functionality which is now not available in IFS Cloud. The business is keen to re-implement this behaviour back into IFS, however we are not sure which features/functionality effectively is the replacement for Routes in IFS Cloud.Currently we are using IFS Cloud 24R2, and plan to move to 25R2 later this year. Any guidance or pointers to other community articles and documentation would be appreciated. ThanksShaun

Hi all,I’m currently working on a project for a customer in the Oil & Gas industry.They collaborate with subcontractors and assign work orders to external companies. These external technicians are expected to execute the work orders just like internal technicians — including recording measurements, completing checklists, and so on.At the moment, the discussion is leaning toward not sending work orders to the mobile devices of external technicians. Instead, the intention is to use the B2B Portal both for dispatching and for executing the work orders. However, based on my experience, the B2B Portal does not support performing measurements on objects or completing checklists.Has anyone implemented a solution or workaround for this scenario? Any recommendations or best practices on how to address this would be greatly appreciated.Thanks, 

Dataset Send Full load (and Force Load) initiates Background job which returns the following warning:Send Dataset Force Load - Error: SchedulingUtility.DATASET_IS_UPDATING: Dataset "HML" is updating currently. Please try again in a few moments.In some cases this error persists for up to an hour, in other cases sending another load within minutes works.Product Version: 25.1.5 Business Impact: While this lock remains in place PSO does not respond to messages sent from cloud.This impacts all users, happens sporadically. Example of error in CFG from Background Jobs screen: ( image 1)Example of error in CFG from Appointment Booking screen: (image 2)

Good afternoon,Is it possible to create a Quick Report with an SQL query that lists currently active users for a selected company?Kind regards,Jan 

Hello,is it possible to schedule my own designed workflow? I like to run a workflow every night in order to get the new currency rates from ECB and store them in IFS. The workflow is in place and does its work, only a scheduled run is missing.Does anyone know how to this in IFS Cloud?e.g. my workflow does not apear in the pull-down Database Task. Many thanks!Herbert

Hope someone can help,Currently, I am doing upgrade project from IFS8 to IFS Cloud.   I found that some columns in the view “pm_action_uiv” have been removed such as maint_employee,  aint_emp_sign. Due to the quick report ever referred these columns to show.   How can we know the changed columns in IFS Cloud to support the remove columns? The technical document mentioned for Database changing but not shared the new columns to replace. BR,Pattrawadee  

Hi, We are in APP10. We don’t have VIM module installed. we don’t have CRO. We are testing component repair using Repair Work Order. We can take the component off from its parent using repiar work order, after repair, wondering how to install it back to the original equipment structure? Thank you.