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Hi,We have an employee who previously left the company and was listed as an invoice posting authoriser. The employee has since returned and is now required to authorise invoices for the same company. However, he has been assigned a new employee ID and person ID, although he is using the same user ID as before.We have configured the appropriate "Valid From" and "Valid To" dates, but when the user attempts to authorise an invoice, the following error appears:The screenshot below shows the employee listed on the Invoice Posting Authoriser screen. As you can see, the same user ID is being used, but the authoriser ID is different due to the new employee and person IDs assigned upon rehire.I'm unable to delete the old authoriser record (2165) as it is linked to existing objects, which is why we’ve set a "Valid Until" date on that entry.In our test environment, I was able to change the user ID on the old record (authoriser ID 2165) to IFSAPP—as this field cannot be left blank—which then allow

Hope one of you might be able to direct me on where to configure Azure Authentication prompt instead of SSO.Currently IAM Identity Provider the configured and IFS Cloud is registered in Azure as an App for authentication.When a user goes to the landing page the following options are visible.   When the user clicks “Log In with IFS Cloud CFG” (the above highlighted) the system automatically logs in. Is there a way to enable the prompt so that user can select the Microsoft365 account to use… such as the one shown below…  

We have received a Support case from a customer who has a user that works on 8 different companies at a given time on IFS Cloud. (ie. UK Company on browser tab 1, US Company in browser tab 2, Italian Company on browser tab 3, Swedish Company on browser tab 4, and so on)They have recently upgraded from 24R1 to 24R2, and the user claims that the ability to move between different pages (within a tab) without reverting to default company is no longer available in the new version. (ie. Default Company for the user is UK Company and has Manual Supplier Invoice screen for US company on browser tab 1. When they navigate to Mixed Payment screen, the Company reverts to UK company)Generally, when you navigate to a new screen/window in IFS, the Company defaults to the global setting, and it has the same behavior in App10 too.What workaround or advice can other users of IFS share with us, in terms of navigating between different pages and how the Company selector works, so that this user could find

Hello IFS Community,I have a question regarding Report Designer. I'm trying to add a custom field to the first page of a report, but it doesn't allow me to do so. Interestingly, I can add the same custom field without issues on the repeating pages.Has anyone encountered this behavior before? Is there a way to enable or work around this to display the custom field on the first page as well?Any guidance would be appreciated.  

How do we handle Milestone based payment in Sub Contracts?

We currently have the Test Data Management feature enabled in our Build Place.We have a Dev-01 Environment up and in  “Running” status.We recently delivered a delivery into our Dev Use Place (We ordered a sanity build with a QA environment then ordered a delivery and installed it successfully).We tried to to order a Dev-02 Environment but we received this error:We ordered a QA environment and approved it as per the error message. Note - we kept Dev-01 running.We tried to order Dev-02 environment again but we received the same error.How do I resolve this error? Does this have anything to do with Dev-01 existing because it is based off of an older snapshot of our Dev Use Place?

Hi All, We have started release update 24R2 SU06. During the implementation process we got a instruction from our client to deploy with SU07 as there will be a critical security update into the 24R2 SU07.So, can we apply SU07 before completing the release update process and test it altogether? Please guide us if this is feasible.  Thanks in advance.

I have found IFS Cloud that when the ‘Price Freeze’ toggle is enabled in a ‘Sales Quotation’ Line the opposite setting is shown on the ‘Sales Quotation Lines’ view.If you make a change on the ‘Sales Quotation’ it makes the opposite change on the ‘Sales Quotation Lines’.I have looked in Apps9+10 and the setting on the SQ is the same as the SQ Lines…Any information / feedback would be appreciated or is this a know issue?  

Hi all,I'm trying to understand the functionality behind the ‘Normal and Collective’ setting for customer order invoicing.We’re currently exploring the use of staged billing for customer order lines but have run into challanges with customers set up for collective invoicing. One option we're considering is switching the invoice type to ‘Normal and Collective’, but I’m struggling to find clear documentation on what this setting actually does, and how it impacts the invoicing process. Can anyone provide some insights?Thanks in advance!  

Hi, does anyone face issues related to long running calls slowing down IFS?It was working fine for a while but since several weeks, we start noticing some long running calls related to the Method GetCountAttachments from the package ObjectConnectionServices.We are on APP10 upd 13 and did not move our UPD for more than a year.We are on full standard and only do change on the customization layer.We only use the following modules: Finance, Project, HR, Procurement, Sales, Document Management.I do not know where to search for this method and or to what it’s related.Any help will be welcome, Thanks. 

Community,We are on APP10 UPD9. We are trying to undo a customer order partial delivery which is created from supplier material. system prompt below error message. How we could handle this scenario. if we cannot undo delivery, the only we could do is to do RMA. Thank you. 

Hi Experts,I have 3 custom attributes(all are NUMBER format) in page ‘Customer’. They are LIST1,LIST2 and LIST3. The corresponding view is CUSTOMER_INFO_CFV. I want to add another custom attribute in work task page as TOT_LIST, which is also a number and should equal to sum of LIST1,LIST2 and LIST3.The corresponding view is  JT_TASK_LIGHT_UIVI know that I have to add a Read only type custom field in JtTask entity. I tried select statement, but was not successful(I can’t perform addition operation in a select statement ?) and then switched to use ‘Expression’ option and I am still not getting anywhere as I see. My sql knowledge is not that good either. Can someone help me pasting the required sql here pls ?Below is the expression I triedDECLAREv.CUSTOMER_NO;        BeginselectCF$_LIST1,CF$_LIST2,CF$_LIST3 from CUSTOMER_INFO_CFV t where t.CUSTOMER_ID =:CUSTOMER_NO;CF$_TOT_LIST=CF$_LIST1+CF$_LIST2+CF$_LIST3;End;Thank you,Roshan

In 15.4 Browser Agnostic, on the Dispatch Console, right clicking on an unassigned activity gives the option to “Suggest SA”, is there a way to hide the allocate button in this window? 

  Hi,I have a scenario where Project Pre Posting is not setting in the PICK IN and PICK OUT transactions.Business EventPosting ControlsWhere can I set this up?Thank you in advance.

As you know there are certain things you cannot change after a record is save.  For example, you cannot change an inventory part’s unit of measure after the initial setting is made. Does anyone have a comprehensive list of things like this throughout the who system???

Hi All,Any Idea on how to collect container logs using IfsRemoteLogClientSchedule through the Remote Log Client?Best Regards,Praveen

We have added a business representative AB-TEST.   Unfortunately, the business representative AB-TEST does not appear in Representatives section in Calendar Sync ConfigurationWhat is the criteria for a business representative to appear under Representatives in Calendar Sync Configuration?

Hi All, I’m working with a customer that recently upgraded from Apps10 to IFS Cloud 24.2.3.In Apps10 they were using Repair Work Orders to install moulds/tools in production machines. Now they have a RWO in IFS Cloud:task 12570 - used to issue for repair and move the serial to Inventory task 12571 - should be used to issue the serial and move the serial from Inventory to In Facility As you can see from the Serial Object History, everything worked well to move the Serial Object to Inventory.Now when we try to issue the serial in order to place it In Facility we get the message that Serial Object already exists in the given site, so it cannot be moved.anonymous_block at line 1 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE at line 5393 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE___ at line 7608 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.CRUD_UPDATE___.CORE_PROJECTION_MANUALISSUEASSISTANTHANDLING at line 7602 MANUAL_ISSUE_ASSISTANT_HANDLING_SVC.ISSUE___ at line 8128 MAINT_MATERIAL_REQ_LINE_

Hi team,I have equipment whose status is out of operation. However, work orders are still generated using PM action.I would like to know how to stop generating WOs for PM Action when the equipment object status is Out-Of-Operation. Is this functionality possible in a standard system?   

Hi Friends, While doing Clear Revenue/Cost Balances getting below issue. Kindly help  

Hi,I’m trying to display the Part ID (from Service Object Details) in the Request Scope tab on the Request page. For this, I created a persistent custom attribute in the SrvRequestScope entity.Added the screenshot below.Current Version Using 24R2 However, this custom field is not appearing in the Attributes dropdown of the RequestScopeitemList in Page Designer.  I’ve checked the Projection Metadata and found that the attribute has been added to the "ReqScope" entity instead of the "SrvRequestScope" entity. Could anyone please explain why this is happening and guide me on how to make the field display in the Request scope? Thanks in Advance.

Hello,On our Sales Part, we add a secondary reference which is our client product number (the sales number is our internal reference)When an user add a Sales Part to a customer agreement, he select a sales part then do is configuration and validate it.Once it’s created, the secondary reference custom attribute which is a read only is filled.What I want, for clarity for user, is when they choose a sales part, the custom attribute is refreshed to display the value.You can see example on screenshots of what I except :  For now, the user can see this custom attribute only after validation and page refreshed (triggered by validation).Is there a way to achieve this ?Thank you

Hello,For one user, the PM Batch Scheduler returns error as soon as the search button is clicked.Having a look on the event viewer, I noticed that the SQL query has an error ( highlighted in yellow)  When I run the exact same action, my query is the same except instead of this wrong line, I have :“AND (pm_sched_dates.cconth_id is null) And” which is a dupplicate of the next line. And It works. I can’t see anything in the user’s profil which can explain that. Can you help please ?  ALLIANCE V15.4 SU9 

Greetings!If I made the following part, but forgot to make it Configurable how do I go back and change it in IFS APPS 10?  

Hello. We added two new required fields for Business Opportunities, and made the changes both when going to Business Opportunities page and on the New Business Opportunity Page. However, the wizard for New Business Opportunities is skipping right by the required fields. As you can see, Main Representative is required as is Estimated Opportunity.  But the “Next” button becomes enabled even if you skip those fields.   And then you can just go on your way. How do I ensure that the button doesn’t become enabled until all the required fields are filled out?