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How to hide "allocate" button in Suggest SA?

  • June 6, 2025
  • 1 reply
  • 34 views
lwhitten
Sidekick (Customer)
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In 15.4 Browser Agnostic, on the Dispatch Console, right clicking on an unassigned activity gives the option to “Suggest SA”, is there a way to hide the allocate button in this window?

 

Best answer by Phil Seifert

Hi Lindsay,

Unfortunately, this is not something I can find which you would be able to configure or disable.  I believe this would have to be a customization.

 

    1 reply

    Phil Seifert
    Ultimate Hero (Employee)
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    • Phil Seifert
    • Ultimate Hero (Employee)
    • Answer
    • June 8, 2025

    Hi Lindsay,

    Unfortunately, this is not something I can find which you would be able to configure or disable.  I believe this would have to be a customization.

     

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