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Hello, Question regarding App Param: FREEZE_REQUEST_STATUS on FSM [6u13] Our goal is to “lock” or “freeze” a request when it has reached a status of ‘complete’ , ‘CO’ so that no one can edit details of the request. We have set our [code table] to include the correct codeI believe we have set the App param correctly Currently I can open a “completed” request on the UI, and change values on the request table (like request.payment_id) and save changes Is there an additional step I need to take to “Lock” the records?

Hello, I want to chose INTERNAL_DESTINATION list of values from f8 screen in my quick report.Can you please help me. Thanks.

I have a migration job to update the order quotation lines and some custom fields.  I have checked all the necssary but I cannot get these fields to update on the migration job.  I am sure its probably something silly but I am just not seeing it.  Any help greatfully received

Hello,I have a question about supplier invoices. Is there an IFS function to create a supplier invoice for several receipts?Thank you in advance.Lina

Hi,I have to get the access token from External system to FSM.I have tried in two ways but it didn’t worked as expected. can someone guide me on thisFirst Way:Step 1:Message Routing Rule: with handler OAuth2ExtractHandler and connector: JsonOutboundConnector with following detailsMessage Routing RuleStep 2:Xml Maps I temporarily use Request table as Primary Tablewithout mappingsXML MapStep 3:While testing, I got below error. Same i tried with Post man and got access token. but in FSM its not working and not returning any access token instead it throws error “Bad Request”Integration Run LogSecond Way:Step 1:Message Routing Rule: with handler HTTPExtractHandler and connector: JsonOutboundConnector with following detailsRouting RuleStep 2:Xml Maps I temporarily use Request table as Primary Tableand build the request body with all the parameters need for access token mappingsXML MapStep 3:While testing, I got below error.  in FSM its not working and not returning any access token instead i

When the work is transferred to the mobile, the address is synced to the my work screen and it is possible to open it externally in maps by clicking the map icon by the address. The WO is connected to an Object which has a location as shown below. But the addresses are not shown ‘Show in Map’. It is always empty. The embedded maps parameter in Application Parameter window is enabled.How can I get the addresses to appear on the show in map screen?

Hi ,   How do change display size of text in the lobby list screen.  

Currently when deploying tasks from a project to a service order, the service order number is the same for each - only the line number updates.  Is there a way / setting that will have the application create a new different service order number for each task deployed on a project?  Not just increment the line number?

Hello Community!We are upgrading from 9 to 10.  As part of the effort, we were looking at the data differences on “The Company” and on “The Site”.    On the site record we discovered what seems like hidden data on the “top level” Inventory tab, under the General, Automatic Reservation, and Transport Task Tabs.  But maybe this is a BUG since these are Inventory Part Planning Properties in a new grouping??  Is the “Inventory Part Planning” tab supposed to be invisible?  Hopefully I’ve provided enough information: 

Am trying to add a customer payment that had previously been rolled back but am unable to see the invoice in the transaction tab.Am trying to create against this invoice Its an external invoice, at ‘Created’ status The Payment Status is showing as ‘Unpaid’ (With other rolled back transactions) Is there a different way i should be creating the payment?Any help appreciated!

is it possible to reduce the amount of text of the “Problem Text” in the Customer Support order queue ?Often the problem text is so large that it takes nearly a whole screen. Can we reduce it by displaying only the first lines or characters so the text takes only a few lines of space ? 

Dear experts,When we performed the inter-site purchase order return, I am getting below error. I can not change the part cost in these two different sites due to one site consisting of a manufacturing plant and the other site consisting of a distribution site and the two different sites have different costs for the same part. Could any of you advise me to fix the issue or comment on the standard functionality of intersite purchase order return with different part cost structures?   

Hello Community,I hope everyone is doing fine.I need to create a copy of about 18,000(+) documents. The main reason to perform this task is that another company bought part of our company. Therefore, I need to create a copy of the physical documents of the business section sold to send documents to the other company.What will be the best to copy all the documents and create an extraction to move them to another database?Any idea how could I do that? Any format?Any type way to do that?What tables in IFS will contain the physical documents?Any advice on how to perform this project?We are using IFS 9 Any advice will be appreciated.Thanks,JL    

We want to know how one of the calculation in Eco-footprint is done in relation to the status of a product structure and is it possible to adjust this calculation?The referred calculation is this, highlighted in the screenshot.We observe the calculation only includes product structures in status buildable. We have multiple product structures which are used by our suppliers and thus never set to buildable. We want to have that included in the calculation.Could you please confirm, the calculation only includes product structures in status buildable?Is it possible to modify the calculation to include product structure with any status?

Hi Team, I am getting the below issue while doing Return material authorisation. Please help me to resolve this.  

Hello All,we have checked in some documents by using VAP-DMS/A. So far, everything looks good. The file ends up on the storage server and the users can also open it in IFS.Only the database background job are displaying a error “There exists no file to archive.                    ORA-20110: YvdmsExtArchiveUtil.ARCHNULL”The displayed error - Database Background Job → There exists no file to archive.I think the issue comes from VAP DMS/B, that we using before. Which background job must be inactive, to avoid this error? Or what are we doing wrong?Thank’s, Stefan

Is there a possability to attach a document or a note while on the NEW Customer Support order page ?Our “call intake” only registers orders and use “Save & Exit” or “Save & New “. If they need to attach a document or note they have to enter the call which is already in the helpdesk queue at that moment.Can we add the  ATTACH button on the NEW page ?

Has anyone been through PCI Compliance Testing with IFS, particularly the credit card module?   Was there anything they had to do to become compliant?  Do you store credit card info?  And if so how do you maintain compliance if holding the credit card info?Thanks

How to create Manual Supplier Invoice using PLSQL Script

HiOur procurement manager really miss the Parts Needed-module from v12.5. He now uses General Queue, but finds it a bit cumbersome.Any ideas on how to quickly get access to the same data?

can't change early finish date of an Activity, although we had modified the required dates on all the existing demands to be in line with the desired finish date  

Am trying to follow the help guidance and it mentions vouchers being in a hold table, but am not entirely sure what to do next. The error below, was fairly easy to resolve. It was missing a user group connected to the voucher series, but am unsure how to reprocess now issue has been resolved? Am sure its an easy one for the finance experts here

If working with PM structure, there will be some strange issues.In this test scenario I have two PM actions with same Event but with different Interval.The PM action 'x' should be generated all the time when trigger the ‘Event generation’ job.PM action 'y' should be included in the structure every third time the ‘Event generation’ job are triggered.But when trying to connect PM action 'x' and 'y' together the PM action 'y' will be updated with the same interval that exits on PM action 'x'.- Yes, the warning message will tell me that (see screen shot 5 in attached document)Attached document include test scenarios from our customer build place and can also be recreated in customer use place environment.I don’t think that is okay, because we want them to be connected to each other in structure every third time, not every time.I hope I can attached a document after this is saved. where I have a step by step instruction. 

I have added a new field to a view, used by an existing crystal report.The new field is added to the report. and the report displays the field correctly in Crystal Report preview, with data.However, when the report is tested in IFS, there is no data. The field doesn’t appear:I have moved around other fields to make sure that it is the correct report that is executed. All other changes are visible, but the new field that was added to the view.Query data works without any problems.Is there a step that I have missed/forgotten? What need to be done when adding an additional field to an existing view?

HIIf we have sold a manufactured part with a large serialized structure, but didn’t create the Serial Objects as part of the process (“Create SM Object” not set on CO line) – what is then the easiest way to create the full serial object structure for that part afterwards?I know objects can be created manually using “Serial Object” window or using the “Make Maintenance Aware” window, but both creates only one object at a time and not the underlying structure.BR Kristian