Solved

Apps9: How can i re-process a customer invoice with posting errors?

  • 21 January 2022
  • 3 replies
  • 266 views

Userlevel 6
Badge +11

Am trying to follow the help guidance and it mentions vouchers being in a hold table, but am not entirely sure what to do next.

 

The error below, was fairly easy to resolve. It was missing a user group connected to the voucher series, but am unsure how to reprocess now issue has been resolved?

 

Am sure its an easy one for the finance experts here

icon

Best answer by Nancy Fink 21 January 2022, 16:41

View original

This topic has been closed for comments

3 replies

Userlevel 6
Badge +13

If you go to customer invoice with errors -- query for this invoice -- you should be able to highlight it -- RMB and process

 

Userlevel 6
Badge +8

Hi @BLLBrucemo,

 

You can go to Customer Invoices with Errors window and process the invoice. 

 

Thanks & best regards,

Buddhika

Userlevel 6
Badge +11

Thanks both you awesome people :)

Perfect!