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Apps9: How can i re-process a customer invoice with posting errors?

  • January 21, 2022
  • 3 replies
  • 363 views

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Am trying to follow the help guidance and it mentions vouchers being in a hold table, but am not entirely sure what to do next.

 

The error below, was fairly easy to resolve. It was missing a user group connected to the voucher series, but am unsure how to reprocess now issue has been resolved?

 

Am sure its an easy one for the finance experts here

Best answer by Nancy Fink

If you go to customer invoice with errors -- query for this invoice -- you should be able to highlight it -- RMB and process

 

This topic has been closed for replies.

3 replies

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  • Superhero (Employee)
  • 118 replies
  • Answer
  • January 21, 2022

If you go to customer invoice with errors -- query for this invoice -- you should be able to highlight it -- RMB and process

 


Buddhika Nanayakkara
Hero (Partner)
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Hi @BLLBrucemo,

 

You can go to Customer Invoices with Errors window and process the invoice. 

 

Thanks & best regards,

Buddhika


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  • Author
  • Sidekick (Customer)
  • 126 replies
  • January 21, 2022

Thanks both you awesome people :)

Perfect!