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Hello All,  A customer of mine is analyzing the feasibility to switch from using Work Orders (EAM) to Requests / Request Tasks (NextGenServiceMgmt). Since they’re servicing assets that belong to customers, switching to Request Management makes it a lot easier for them to execute the flow.However, they are also using Projects module. Each Work Order they work on they connect to a Project. I didn’t see any option to connect Requests / Request Tasks to a Project. Did I somehow missed finding this functionality or it doesn’t exist yet?@Alexander Heinze you’re my best bet with this question 😁.

We are trying to attach a document/photo to an object in mobile work order.  In most instances we get the below error.You can just click in the failed transaction, edit proceed and the sync will be ok.  But this is annoying for the users.  Is there a workaround or is this a bug.   We are using the latest MWO client for APP10 which is UPD23 and using windows app.  Backend server is still in update 13 though. Attached the bug report as well.  

Hi All, I know you can peg a Work Task Material Line to a Purchase Order (either by New Purchase Requisition Line or manually after creation of the PO wher you can use ‘Manual pegging of work Order Material Line’). But can you also peg a Work Task Material Line to a Shop Order? On a CO you can use ‘Supply Code’ = ‘Shop order’ or ‘DOP’ to create a connection between CO and SO. But on the Work Task, thge only options you have for Supply Code is ‘Invent order’ or ‘Project Inventory’. The option ‘New Purchase Requisition Line’ is not helpfull because the part in question is not a purchase part but a manufactured part. But we want it pegged to avoid that the WO requested part will be used for production of wholesale goods. As long as it is not pegged/reserved, there is a chance  by MRP would see it as an available part. Best RegardsRoel

Hi All,I'm getting below error message when trying to reprint original in Instant Invoice. Is this a permission issue ? If yes, which database object shout I grant? Regards,MalinG

Different tabs in the Attachment section of a Page such as, Document, Approval Steps, Media, etc. can be enabled from the Object Connections page by adding these options to the Service List of the particular Logical Unit. However, I cannot seem to find this page in IFS APP 10 Aurena or IFS Cloud versions. How can I do the same thing in these versions?  

In Cloud, is there a way to connect technical classes or characteristics (attachments section) to a shop order?

Hi,I have a customer invoice created from customer order, I would like to add prepostings on the Customer Invoice for IP2 when the invoice is in Preliminary. I have added posting controls with prepostings but I still do not get the option to add on customer Invoice-Preposting. How can I enable the option? Appreciate your guidance on issue. Thanks a lot!   

Hi, On the Authority Combination screen what do you enter if you want a rule to show all Code part B’s beginning with 2 and all blanks.  I know you enter 2% or ‘space’, but how do you combine the two? Many thanks.

 My loop is only executing the modify method once. What I don't understand is that with the same logic it correctly returns the oracle output. can you help me?NOTE: The cursor is returning more than 1 line. DECLARE -- VARIAVEIS DA MODIFICAÇÃO p0_ VARCHAR2(32000); p1_ VARCHAR2(32000); p2_ VARCHAR2(32000); p3_ VARCHAR2(32000) := 'ACTIVE' || chr(31) || 'FALSE' || chr(30); p4_ VARCHAR2(32000) := 'DO'; user_ VARCHAR2(32000); --VARIAVEIS DA MENSAGEM stream_ FND_STREAM_TAB%ROWTYPE; --BUSCAR OBJID E OBJVERSION DO USUÁRIO CURSOR GET IS( SELECT a.OBJID, a.OBJVERSION, a.IDENTITY FROM FND_USER a WHERE a.ACTIVE = 'TRUE' AND a.IDENTITY IN (SELECT b.USERNAME FROM ORACLE_ACCOUNT b WHERE b.PROFILE = 'DEFAULT' -- AND (b.LAST_LOGIN <= (SYSDATE - 34) OR b.LAST_LOGIN IS NULL) AND (NVL(b.LAST_LOGIN, b.OBJVERSION)) <= (SYSDATE - 34)));BEGIN FOR REC IN GET LOOP user_ := REC.IDENTITY; p1_ := REC.OBJ

It seems the standard company template for Denmark does not provide a Danish Tax Template. I find it rather strange that a large ERP with strong Nordic presence is not supporting all Nordic countries out of the box with such a basic report.Other parties in the IFS community seem to confirm that DK is not supported with a standard tax report, however, have there been any recent developments in this area?Thank you in advance.

The customer has Invoices which have been paid but are still showing in the final posting proposals screen as needing authorization. Is it possible ? Because he has already posted invoices and closed the accounting periods as well. Is there a way to amend or clear off these invoices from the screen? 

Hi All, Since working with APPS10 I have always worked with ‘Work Orders’, ‘Service Contracts’, ‘Work Task Templates’ and ‘Service Quotations’. But currenlty I’m now learning more about the ‘Request Management’ section using ‘Requests’, ‘Request Contracts’, ‘Standard Tasks’/’Service Catalog’ and ‘Request Quotations’.  And allthough there are some differences in approach to both, there are also a lot of similarities. So I am beginning to wonder about the reason why both functionalities exist next to each other. So could anybody try to explain a few things for me:What is the biggest functional difference between “Request management” functionality and “Work Order” functionality? What are decisive factors to use on or the other? Would there be any use-cases where a business would use both next to each other? What is on the roadmap for these 2 modules.I have read the ‘About’ pages on the IFS Help but that doesn’t give me much additional info on the different use cases for both scenarios. Fo

Hello everyone,I'm trying to retrieve the "Name" property of my BPA enumeration: Indeed, I can retrieve the ID using "execution.getVariable('') but what I'm interested in is the "Name" property.Do you have any ideas?Thanks in advance

Hi All,Need your kind adviceMy organization is using IFS version 8We have an issue with supplier check payment. User already create a supplier check payment using below screen. However after that they mistakenly deleted the supplier check transactionThey have made the payment on 9/2/2024 and match it with the supplier invoice. However since they mistakenly deleted the supplier check transaction, transaction on 9/2/2024 missing Cash Supplier Check payment type. Below is for your referenceRight now, user tried to create new supplier check payment for this which they can but they cannot match it with invoice since the supplier invoice already matched with previous (deleted) supplier check payment.Can anyone help to advice how we can fix this or suggest a workaround on this?Below is additional information on supplier invoice for this payment 

In mobile, how to lock the screens to be presented only if the status of the task is different from Open, Accepted, Enroute and Arrived?

Hello Everyone, I am unable to configure Project Budget for Project Time Registration and Project Cost Registration (Personal and Non-Personal Cost). Is Project budget controls Procurement related transactions only? Or am I missing some sort of setup. Regards

When a Tool/Equipment object is used on a Project Activity.What is the best screen for recording those Hours on a Tool/Equipment object for a Project Activity ?

Hi,Since installing APPS10 UPD18 there is a problem with the night shift time tracking.According to our settings the account date should be set to the date the employee starts the shift.Before the update it always worked correctly. Times are now also booked for the following day:03.09.2023Employee started his shift at 21:43 and took a break at 02:5904.09.2023He returned from break at 03:26 and stopped work at 06:00Now it always has to be corrected manually to get the correct result.03.09.2023The correct result should look like this:We haven’t changed anything in the settings. Anyone know anything about this?Is this a bug or does something need to be changed in the settings? As mentioned we are using APPS10 UPD18. Thanks and best regards,Madeleine

I am wondering if there is a database table that stores the customization details done on particular aliases via the Customizer? For example, I am looking to find what fields are visible to which aliases on specific custom forms. Is there a table that stores this? I’m looking to do this on the Item A field specifically, which is a system field.So far I’m using jptsys_def_state_grp table, which allows me to find which fields have a customization on specific aliases. Now I’d like to know what those customizations are… My organization is currently on assyst 11.2.3 if that helps.Thanks in advance!

Hi IFS Community, During the installation of the Crystal Web service on a windows server we encountered the below issue. Please note that we are currently on IFS Cloud 23R2 version. Can someone please advise on this matter?Thanks in advance.

 We are planning to change a Doc Class via a script for a set of documents checked in after 1-1-2015. Is this possible? 

Hello,   For a company in IFS we have a few bank accounts, is it possible to do a bulk import of bank statements ? The ideal would be to import at once the bank statement of all the banks for this particular company Is it possible in IFS ? Best regards

Dear All,Could you please help me in getting the Mobile Device supported, Specification, Version and Browser for Android, iOS and Windows in IFS Cloud 22R1 & 21R2 Regards,RR

Hello, We recently upgraded our assyst production environment to version 11.6.3, and converted off the legacy numbering system. Since the change, our implementation of the assyst Mailbox Reader and our assystETM installation are both creating events which have negative incident_ref values. This did not happen in any of our non-production environments during our testing.A couple of examples are below:  Has anyone run into this before? Thanks, Duncan

We have old Change Request Types that are no longer used or valid for our company, but they’re still tied to old records that we aren’t going to delete. Can functionality be added to the Change Request Types screen similar to every other basic data screen in IFS to be able to set them to hidden or blocked so they don’t show up in our list of values?