Skip to main content
Solved

APP 10 MWO Sync Error : The Given Key not present in the dictionary

  • March 13, 2024
  • 1 reply
  • 86 views

Forum|alt.badge.img+3
  • Do Gooder (Customer)

We are trying to attach a document/photo to an object in mobile work order.  In most instances we get the below error.

You can just click in the failed transaction, edit proceed and the sync will be ok. 

 

But this is annoying for the users.  Is there a workaround or is this a bug.   

We are using the latest MWO client for APP10 which is UPD23 and using windows app.  Backend server is still in update 13 though. 

Attached the bug report as well. 

 

Best answer by James Ashmore

Please raise this issue as a support case to get this corrected for you

Cheers

James

View original
Did this topic help you find an answer to your question?

James Ashmore
Hero (Employee)
Forum|alt.badge.img+16

Please raise this issue as a support case to get this corrected for you

Cheers

James


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings