Solved

Hi ALl, Does anyone have any ideas why my ‘Maintenance Organization’ drop down is not populating here? I’m trying to use Solution Manager > Mobile Apps > Configuration > Apps for Page Designer > Service Engineer > New Work. I can select my site, but my ‘Maint org’ remains an empty list. Allthough I do have MO’s defined and I am a Maintenance Employee. On the IFS MWO Service App it works fine but I also wanted to see if this functionality works the same. But there seems to be differences. Best RegardsRoel    

Good day.  I am busy defining Allowance Codes and Details for Domestic Travel in Expense Rule, Allowances Tab.  If I leave the “Abroad Rule” field empty since it is not applicable for domestic travel, I can’t save.  Just keep on getting a message saying the Abroad Rule must have values.  How/where do I define domestic travel allowance details?  Thank you.

Dear Community,We are new at making lobby pages and right now we are having a challenge with the DMS approvals.In Apps 9, we have an advanced query as saved search on the start page, where the logged in user can see all pending approval steps assigned  directly to User-ID and  person groups (when member of one).Does anyone have an idea how this could be realised with a lobby data source+element in IFS Cloud?Approvals pageThank you very much for your support.Best, Lidija 

I  created a custom event on Customerorder/Customer_order_tab trigger by record creation, it works perfectly fine when we create a customer order by any way (manual creation, copy , created from quotation) except when the order is automatically created by the inter-site automationwe create the original customer order, the when we release the order, the purchase order is created online, and after a short period of time the additional customer order is automatically created in the source site by a background task.that is this last customer order creation that didn’t trigger the custom event.any help or suggestion will be welcome 

hi, Any tutorial or demo on dispatch console ? Regards

Hi,I created Maintenance Standard Administrator Groups and add users but I can’t add created by me work task template to administrator groups. 

Hi,Our mWO app on Cloud 23R2 was working fine, and suddenly its behavior has changed and all tasks now changed to pickup tasks. Most of the actions that used to work are disabled (ex issuing parts, eForms) and asking for a default location when starting work. I’ve checked entity configuration on jttask to ensure all custom fields are deployed and all additional views are published. Does anyone know what might have gone wrong? TIA   

Hi Experts,When an eForm of type ‘Employee resource’ is setup and use in mobile throws below error, upon answering.Anyone else noticed this ?. Also is this a known bug . Error seems not appear if the eForm is associate with a work task.Thank you,Roshan

Hi Experts, We recently had an issue with our Microsoft email account that we use for notification distribution for IFS FSM. System Admins changed the password for the account and now our connection is broken. Can someone tell me where this connection or password is used/stored in IFS? 

Is there an available document/resource that lists all of the PSO administration Event ID numbers and their details?

How could i give access to a pdf file please (attachment) SCREEN: PRAPARING WORK ORDERThe error is : You can’t display this file because you may not have the necessary rights or the file is not yet archivedThe user is already in (Docs base/persons group) but it is not enough 

Hello,When we try in “Report In Work Order” to “Place Serial Object in Equipment Structure” we get this error:  The part is issued to the customer on the work order we try and use.After it was issued on the work order, someone incorrectly tried to add it to the equipment structure, I suspect this is causing the issue, but cannot find a way to solve it. The part is not linked to the object mentioned above.Thank you in advance,Michael

Hello,My company is thinking about implementing Project so we are currently testing out how that would work for us.I have some test data that I am working on and would like to understand why PMRP is raising purchase requisitions and material transfer requests in the way that it has. In the screenshot below, I have a component that has demands across 2 projects (marked red/blue). There are 2 activities with demand in the red project, and one in the blue project. I have 5000 pieces in stock under standard inventory. There is no lot size or safety stock set on the component part, and it has an order cover time of 60 days to group demand. I ran PMRP per Project PNG. I have sharing allowed within project but not across the two separate projects. I think I understand how the red project has been handled. The purchase requisition has been raised for the total demand across all the project activities. It is linked to the last activity, so there are planned MTRs to transfer the required stock t

Community, does anyone know where we could config IFS to stop delivery if customer advance invoice is pending for payment? in other words, does IFS support stop delivery to customer if the current customer order advance invoice payment is not completed? Thank you.

Hello everyone,For one of our customers, the tasks on the IFS Connect side remain blocked at "Released" status :It's impossible to unblock the situation.We've checked that the trigger is active.That the queue (here "NOTIFICATIONS") is not stopped.We've also restarted the middleware, but to no avail...Any ideas?Thanks in advance.

Hello, I am trying to add a manual project connection to a customer order line for a non-inv sales part (status of CO is planned) but get the following error message (on IFS App10)The customer order was created from the intercompany workflow (from a PO sent through MHS) - the supply code on line is “non inventory” and when trying to change for “project” supply code, following error message appears End goal is to be able to connect my project and activity to customer order line, to proceed with the bookings of customer invoice which are supposed to rely on preposting values If you have an idea on the reason behind this issue, please share your views :) ThanksTanya

Hello.I made a new custom package to make a custom lobby as it’s way too complex to make it on IFS.I made custum functions in this new package to return results, but they are not available for users. What’s the way to grant access to these custom functions? I went to this screen :ifswin:Ifs.Application.SecurityAdministration.PermissionSetDetail?action=get&key1=XXXXXXXXI selected the database objects tab, I ran a research to my new package name and IFS listed it, but I cannot find every custom function inside, 1 custom function is listed out of 3.Am I doing something wrong?

I would like to verify my understanding regarding the below article. IFS Product - 23R1SU9 – Time registration page gives multiple errorsWe have currently version 23.1.8. If we install service update 23R1 SU10, then those time registration pages work even though we don’t have OBRM component, is that correct? 

Hi, Hope someone can help. We are now on 23R2 but I’ve seen the same behaviour on 23R1.I’ve created a Service Contract, then created PM Action for it. As you can see on the screenshot below the PM Action has Service Contract and Line information. When I generate the WO from the Maintenance Plan the Service Contract information is missing on the Work Task (I’m aware that it shouldn't populate on the WO level but previously it always was working on the Work Task). Can someone advise is there anywhere a setting missing to make it talk to each other?  

Hi.I have active contract (sc. below) but 2 tabs are empty, why? 

I’m beginning the process to upgrade from APP9 to Cloud. We currently use work orders for customer serial objects that need to be repaired and returned. We have a MOD that allows the serial object to become an inventory part in stock on a customer order so that it can be shipped via standard customer order functionality. Customer is invoiced for the service and part is shipped. Alternately there is functionality on the report in work order screen for move serial to inventory which allows the repaired part to be moved into inventory. Does anyone utilize work orders in Cloud for customer assets that are ultimately returned to the customer’s location?  If so, how do you process these? 

Has anyone had success in using date arithmetic to control visibility of page elements through Page Designer?Cloud - 23.1.10We can see value, for example, in not allowing  ‘Closed’ shop orders to be re-opened after a certain amount of time - say 1 year. In Page Designer on the Manufacturing > Shop Order > Order > Shop Orders page, I can use a hard coded comparison date on the Shop Orders Open command, Visible condition as such: record.CloseDate >= ‘2023-03-14’ to limit the appearance of the button to only orders closed within the last year. However, I’ve not been able to come up with a way to use a dynamically generated “year ago” date to compare.The variables understood by the page search function don’t stand up to a syntax check. [ #TODAY# -1Y]System and DB functions like these fail as well:sysdate to_date() date()Thanks,Dan

Is it possible to configure an Access Attribute to approve the expense sheets and assign that Attribute to an Manager Access Role? As I see, expense sheet approval is routed to Line Manager based on the organization hierarchy and expense authorization can be done by the user who is assigned the EXPENSE_AUTH attribute. Similar to EXPENSE_AUTH attribute can I configure an attribute for expense approval and assigned to required Access roles? 

We are running IFS Cloud 23R1 in a, by IFS, hosted setup with self hosted BI setup in our own Azure tenant. However, our main datalake resides in Snowflake and we’re therefore pushing data from Azure to Snowflake. Currently this is done with full dataloads each time, which is not a sustainable model.We have enabled incremental loads between IFS Cloud and our self hosted BI (Azure). We are now looking into what we can utilize to enable incremental loads between Azure and Snowflake, and noticed that mvt_created_dt was populated in Azure. However it seem to be updated with the time of the latest incremental load, for all records? My exceptation was that this would only occur for newly added/updated records.Does anyone have any suggestion how to implement a solid incremental load funcationality between Azure and another datalake?

Hello,I have a requirement to make the data source - FACT_GL_TRANSACTION as incremental data load and I have modified that in Data Load Definitions -> Data Source ->FACT_GL_TRANSACTION - Incremental Load (condition got auto generated based on mvt_created_dt).Although my existing access view FACT_GL_TRANSACTION_BI, has the data access type set as online and it is created based on FACT_GL_TRANSACTION_OL. Hence, full load will be sent every time when the data load runs as the mvt_created_dt in  FACT_GL_TRANSACTION_OL is sysdate.I don't see any option to modify access view - FACT_GL_TRANSACTION_BI to change access type as datamart. Can you please suggest me how this can be handledRegards,Manisha